THE FACE SHOP - Abu Dhabi Mall

THE FACE SHOP - Abu Dhabi Mall brings the renowned Korean beauty brand to the heart of Abu Dhabi's premier shopping destination. Located on the first floor of Abu Dhabi Mall along Al Mayani Street in the Al Zahiyah district, this cosmetics store offers an extensive selection of authentic Korean skincare, body care, hair care, and cosmetic products. As part of THE FACE SHOP's global network of over 3,000 stores spanning 35 countries, the Abu Dhabi Mall location delivers the brand's celebrated "Natural Story" philosophy — combining nature-derived ingredients with advanced Korean beauty science — to residents and visitors of the UAE capital.

THE FACE SHOP launched in 2003 as Korea's pioneer beauty brand committed to nature, and has since grown into one of the most commercially successful and recognizable Korean cosmetic brands worldwide. Operated in the UAE by Al Ghurair Retail LLC, the brand's Abu Dhabi Mall store carries the full range of THE FACE SHOP's product lines alongside its sister brands including Yehwadam, Dr.Belmeur, belif, and Beyond. Whether customers are seeking daily essentials or targeted treatments, the store's product assortment covers a wide spectrum of beauty needs.

Products & Collections at THE FACE SHOP

THE FACE SHOP - Abu Dhabi Mall organizes its offerings across several core categories designed to address diverse beauty concerns. The skincare collection forms the backbone of the store, featuring cleansers, toners, moisturizers, serums, ampoules, and sun care products. Popular best-sellers include the Jeju Aloe Ice Refreshing Soothing Gel, the Jeju Aloe Fresh Soothing Foam Cleanser, and the Rice Ceramide Moisturizing Toner. For those seeking targeted solutions, the store stocks products organized by skin concern — acne-prone skin, oily skin, sensitive skin, anti-aging, dry skin, and brightening — making it easier for customers to find formulations suited to their specific needs.

The Yehwadam collection represents THE FACE SHOP's premium traditional Korean beauty line, featuring products like the Plum Flower Revitalizing Toner, Serum, Emulsion, Eye Cream, and Cream, as well as the Jeju Magnolia Pure Brightening range. The Dr.Belmeur line offers dermatologically developed solutions, including the Clarifying Facial Moisturizer and the Total Youth Biome Ampoule. Beyond skincare, the store carries body care products including hand and foot treatments, hair care solutions addressing hair loss, dandruff, dry and damaged hair, and oily scalp concerns, as well as cosmetics for base, lip, and eye makeup. Gift sets and bundle offers provide curated combinations for those looking to explore multiple products or present them as gifts.

Customer Reviews & Ratings

THE FACE SHOP - Abu Dhabi Mall holds a 4.5-star rating on Google Maps based on 29 reviews, reflecting consistently positive customer experiences. Google Maps reviewers consistently highlight the quality of personalized service received at this location. Multiple reviewers specifically praise individual staff members for their attentive approach to skincare consultations. One reviewer noted being "totally enthusiastic about RIZA's service," describing how the staff member took considerable time to understand their sensitive skin before recommending products. Another customer shared a similar experience with staff member Khrizette, stating they received "fantastic service and a great skincare consultation" after having their skin tested first and being guided to products matching their skin type and needs.

The store's complimentary skin test service emerges as a recurring theme in customer feedback. One reviewer described discovering the free skin test while walking through the mall, which led them to try the service and receive personalized product recommendations based on their results. This hands-on, consultative approach distinguishes THE FACE SHOP's in-store experience from typical retail cosmetics shopping, where customers often select products without professional guidance.

The In-Store Experience at Abu Dhabi Mall

Visiting THE FACE SHOP - Abu Dhabi Mall offers more than a standard retail shopping trip. The store provides a complimentary skin analysis test that allows staff to assess customers' skin conditions and recommend products tailored to individual concerns. This personalized consultation approach, frequently mentioned in customer reviews, transforms the shopping experience into an educational and guided journey through Korean beauty products. The store supports multiple shopping formats — customers can browse and purchase in-store, arrange in-store pickup for online orders, or utilize the delivery service for added convenience.

THE FACE SHOP's UAE online store extends the shopping experience beyond the physical location, offering free delivery on purchases above AED 200, free samples on all orders, and free gifts with purchases exceeding AED 300. Customers can also take advantage of the Tamara pay-later option, which allows them to split payments over time. All products sold through THE FACE SHOP UAE are genuine and dermatologically tested, and the brand maintains a cruelty-free commitment across its product lines.

THE FACE SHOP in Abu Dhabi

The Abu Dhabi Mall store is situated on the first floor at Al Mayani Street in the Al Zahiyah area of Abu Dhabi. Abu Dhabi Mall is one of the capital's well-established shopping centers, making the store easily accessible for both local residents and tourists visiting the area. The store operates with extended hours typical of mall-based retail in the UAE, remaining open until 23:00, which accommodates evening shoppers and those visiting after work hours. THE FACE SHOP also operates additional Abu Dhabi locations at Al Wahda Mall, Dalma Mall, and Yas Mall, providing multiple access points across the city for customers seeking Korean beauty products.

For direct inquiries, the Abu Dhabi Mall location can be reached at +971 2 641 0579. General customer service for THE FACE SHOP UAE is available at +971 549 945 442, and email support is provided through customercare@thefaceshopuae.com. The brand's corporate office in the UAE is located at Al Ghurair Retail LLC, Al Ghurair Office Towers, 1040B, Al Ghurair Centre, Deira, Dubai.

Common Questions

Does THE FACE SHOP - Abu Dhabi Mall offer free skin testing?

Yes, the Abu Dhabi Mall location provides complimentary skin analysis tests. Multiple customer reviews mention this service, noting that staff use the results to recommend products suited to individual skin types and concerns.

What are THE FACE SHOP - Abu Dhabi Mall's operating hours?

The store follows Abu Dhabi Mall's operating schedule and is typically open until 23:00. Contact the store directly at +971 2 641 0579 to confirm current hours, especially during holidays or special mall events.

Can I order THE FACE SHOP products online for delivery?

Yes, THE FACE SHOP UAE operates an online store at thefaceshopuae.com with delivery service. Free delivery is available on purchases above AED 200, and free samples are included with all orders.

What payment options are available?

The store accepts Visa and MasterCard debit and credit cards in AED. Online customers can also use Tamara, a pay-later service that allows installment payments.

Are THE FACE SHOP products genuine and cruelty-free?

THE FACE SHOP UAE confirms that all products sold are genuine and dermatologically tested. The brand maintains a cruelty-free policy across its product lines.

Does THE FACE SHOP offer gift sets?

Yes, the store carries curated gift sets and bundle offers that combine complementary products. These are available both in-store and online, making them convenient options for gifting.

Where are other THE FACE SHOP locations in Abu Dhabi?

Beyond Abu Dhabi Mall, THE FACE SHOP operates stores at Al Wahda Mall, Dalma Mall, and Yas Mall in Abu Dhabi, as well as a location at Bawadi Mall in Al Ain.

Ready to explore Korean beauty products in Abu Dhabi? Compare THE FACE SHOP - Abu Dhabi Mall with other cosmetics stores on Ilistify to find the best fit for your beauty needs before making your next purchase.