Samsung Abu Dhabi Mall

Samsung Abu Dhabi Mall, operated by MDS Mobile UAE as a Samsung Authorized Reseller, is a premier electronics retail destination located on Level 2 of Abu Dhabi Mall in the Al Zahiyah district. This store offers a comprehensive selection of Samsung smartphones, tablets, wearables, and accessories, backed by hands-on product demonstrations and knowledgeable staff who guide customers through the latest Galaxy devices and technologies. With a 4.9-star rating on Google Maps based on over 3,400 reviews, Samsung Abu Dhabi Mall has established itself as one of the most trusted and well-regarded electronics retail locations in the UAE capital.

As an authorized Samsung reseller, the store provides customers with the assurance of genuine Samsung products, official warranty coverage, and access to the full range of current Galaxy devices — from flagship smartphones to the newest foldable models, smartwatches, tablets, and audio accessories. The store's location inside Abu Dhabi Mall, one of the city's most popular shopping destinations, makes it easily accessible for residents and visitors exploring the Al Zahiyah area.

Products Available at Samsung Abu Dhabi Mall

The store carries the complete spectrum of Samsung's current product lineup, ensuring customers can find everything from the latest flagship releases to budget-friendly options. Key product categories include:

• Smartphones: Galaxy S26 Ultra, Galaxy S26 Plus, Galaxy S26, Galaxy S25 Ultra, Galaxy S25 Edge, Galaxy S25 FE, Galaxy Z Fold 7, Galaxy Z Flip 7, Galaxy Z Flip 7 FE, Galaxy Z Trifold, and the full Galaxy A series (A56, A36, A26, A17, A16, A07, A06)
• Tablets: Galaxy Tab S11 Ultra, Galaxy Tab S11, Galaxy Tab A11, Galaxy Tab S10 series (including FE and FE Plus variants), Galaxy Tab S9 series, Galaxy Tab A9 series, and Galaxy Tab S6 Lite
• Wearables: Galaxy Watch Ultra 2, Galaxy Watch 8, Galaxy Watch 8 Classic, Galaxy Watch Ultra, Galaxy Watch 7, Galaxy Fit3, and Galaxy Ring
• Audio: Galaxy Buds 4 Pro, Galaxy Buds 4, Galaxy Buds 3, Galaxy Buds 3 FE, Galaxy Buds Core, and Galaxy Buds
• Accessories: Smartphone covers and cases, tablet covers and cases, chargers, cables, adapters, and watch accessories

Customers can also browse products organized by price range, with dedicated collections for phones under AED 500, AED 1,000, AED 1,500, and AED 2,000, as well as tablets sorted by budget tiers. The store regularly features new arrivals, special offers, last-unit sales, and Samsung clearance deals for shoppers looking for value.

Services and Support at Samsung Abu Dhabi Mall

Beyond product sales, Samsung Abu Dhabi Mall provides several value-added services designed to enhance the customer experience. The store offers hands-on product demonstrations for all Samsung devices, including smartphones, tablets, and accessories, allowing customers to test features and compare models before making a purchase decision.

Trade-In Program

MDS Mobile UAE operates a trade-in program through their partnership with NorthLadder, enabling customers to exchange their existing devices for credit toward new Samsung purchases. This service makes upgrading to the latest Galaxy models more affordable and convenient.

Device Protection Plans

The store offers multiple protection options including Mobile Care and Samsung Care Plus, which provide coverage beyond the standard manufacturer warranty. These plans help safeguard devices against accidental damage and extend protection for peace of mind.

Buy Now Pay Later and Installment Plans

Samsung Abu Dhabi Mall supports flexible payment through Buy Now Pay Later options and 0% installment plans, making premium Samsung devices accessible to a wider range of customers. Details on eligible plans and terms can be discussed with store staff during your visit.

Samsung Service Centers

For warranty repairs and service needs, MDS Mobile UAE directs customers to official Samsung Service Centers located in Abu Dhabi, Dubai, and Sharjah. Walk-ins are welcome at service centers, though appointments are preferred. Warranty covers manufacturing defects during the warranty period, while physical damage is excluded. Home pickup service is available for select models and locations — customers can contact support at 800-7267864 for details.

Customer Reviews and Ratings

Samsung Abu Dhabi Mall holds an impressive 4.9-star rating on Google Maps with over 3,400 reviews, reflecting consistently positive customer experiences. Google Maps reviewers frequently highlight the store's patient and attentive staff, with multiple customers specifically naming staff members who provided exceptional service. One reviewer noted the "very nice and patient staff" and described their experience as "very pleasant." Another customer who purchased the Galaxy S25 Ultra wrote that they were "absolutely thrilled — both with the product and the customer service."

Staff members such as Ajmal, Farrukh, Rashid, Daniyal, Atif, and Hatim are repeatedly mentioned in reviews for their helpfulness, professionalism, and product knowledge. Customers appreciate that staff take time to explain features thoroughly rather than simply processing a quick sale. One reviewer commented on receiving "great service" with "good explanation and communication," while another praised the assistance with data transfer to a new device, noting the staff was "100% available to help me transfer all data."

The store's owner actively responds to Google Maps reviews, thanking customers for their feedback and engaging with comments, which further demonstrates a commitment to customer satisfaction and ongoing improvement.

Samsung Abu Dhabi Mall Location and Hours

The store is situated at C74, Level 2 of Abu Dhabi Mall, located on Al Miyani Street in the Al Zahiyah district of Abu Dhabi. Abu Dhabi Mall is a well-known shopping center in the capital, easily recognizable and accessible from major roads in the city. The mall setting provides convenient parking, climate-controlled shopping, and proximity to other retail and dining options for a complete shopping outing.

Store operating hours are as follows:

• Sunday through Thursday: 10:00 AM to 10:00 PM
• Friday and Saturday: 10:00 AM to 11:00 PM

These extended hours, particularly the late closing time on weekends, accommodate the shopping patterns of Abu Dhabi residents and visitors who frequently visit malls during evening hours. The store supports in-store shopping, in-store pickup, and delivery service, giving customers flexibility in how they receive their purchases.

What Sets Samsung Abu Dhabi Mall Apart

Several factors distinguish Samsung Abu Dhabi Mall from other electronics retailers in the region. As a Samsung Authorized Reseller operated by MDS Mobile UAE, the store offers the guarantee of authentic Samsung products with full official warranty support — an important consideration in a market where unauthorized sellers may offer grey-market devices without valid warranty coverage. The combination of comprehensive product demonstrations, trade-in options, device protection plans, flexible installment payment, and a dedicated service center network creates a full-circle ownership experience that extends well beyond the initial purchase.

The consistently high customer ratings and the personal attention provided by named staff members suggest a retail culture focused on individualized service rather than high-volume transactional sales. The store's active engagement with Google Maps reviews — with the owner personally responding to feedback — further reflects a business that values customer relationships and continuous service improvement.

Common Questions

Does Samsung Abu Dhabi Mall offer product demonstrations?

Yes, the store provides hands-on product demonstrations for all Samsung devices, including smartphones, tablets, and accessories. Customers can test features and compare models before purchasing.

Can I get my Samsung device repaired at the Abu Dhabi Mall store?

The store directs repair and warranty service to official Samsung Service Centers. There are Samsung Service Centers in Abu Dhabi, Dubai, and Sharjah. Walk-ins are welcome, though appointments are preferred. Contact support at 800-7267864 for assistance.

What payment options are available?

Samsung Abu Dhabi Mall offers Buy Now Pay Later options and 0% installment plans on eligible purchases. Speak with store staff for details on available plans and terms.

Does the store offer a trade-in program?

Yes, MDS Mobile UAE operates a trade-in program through NorthLadder, allowing customers to exchange existing devices for credit toward new Samsung purchases.

What are the store's operating hours?

Sunday through Thursday the store is open from 10:00 AM to 10:00 PM. On Friday and Saturday, hours extend to 11:00 PM.

How can I contact Samsung Abu Dhabi Mall?

Customers can reach the store by phone at +971 2 631 1147, by email at samsungadh@mdsmobile.ae, or via WhatsApp through the link provided on the store's website.

Whether you are upgrading to the latest Galaxy flagship, exploring Samsung's foldable devices, or seeking a reliable authorized retailer for your next electronics purchase, Samsung Abu Dhabi Mall offers a well-reviewed and comprehensive shopping experience in the heart of Abu Dhabi. Compare electronics stores on Ilistify to find the best option for your needs before making your decision.