Excellence Medical Center for Hearing and Balance

Excellence Medical Center for Hearing and Balance is a multidisciplinary healthcare facility located in Shakhbout City, Abu Dhabi, licensed by the Department of Health – Abu Dhabi (DOH). While the center's name highlights its specialization in hearing and balance disorders, it delivers a broad spectrum of medical services spanning ENT, ophthalmology, dental care, pediatrics, hematology, obstetrics and gynecology, speech therapy, audiology, general practice, and an in-house pharmacy. The facility brings together experienced specialists — including Swedish Board-certified consultants — under one roof, making it a comprehensive destination for families and individuals seeking quality medical attention in the Shakhbout City area.

As an official distributor of Oticon hearing aids in Abu Dhabi, Excellence Medical Center stands out for its dedicated focus on hearing solutions. Patients dealing with hearing loss, balance issues, or other ENT concerns can access advanced diagnostic technology and personalized treatment plans from consultant-level otolaryngologists. The center combines this specialized expertise with a patient-centered philosophy that emphasizes compassion, integrity, reliability, innovation, and sustainability across every department.

Services & Treatments at Excellence Medical Center

Excellence Medical Center offers a wide range of clinical departments, each staffed by qualified specialists:

• Otolaryngology (ENT) — Hearing & Balance: Diagnosis and treatment of ear, nose, and throat conditions, including hearing loss, balance disorders, snoring treatment, ear wax removal, and hearing aid solutions using Oticon technology
• Ophthalmology: Comprehensive eye exams, diagnosis and management of chronic eye conditions, minor eye procedures, diagnostic testing and imaging, eye care education, and referrals to eye subspecialists
• Dental: General dentistry services provided by Dr. Azhar Waleed Ajaj
• Pediatrics: Specialist pediatric care from Dr. Habib Ur Rehman
• Hematology & Internal Medicine: Blood disorder treatment, iron deficiency anemia treatment, and general internal medicine under Swedish Board Consultant Dr. Hasna Saeed Al Zubaidi
• Obstetrics & Gynecology: Women's health services from Specialist Dr. Seham Youssef Atia
• Speech Therapy: Speech and language therapy services
• General Practice: Primary care from Dr. Abdelrahman Elbulbul and Dr. Amal Ibrahim
• Audiology: Hearing assessments and audiologist Anagha's specialized care
• Pharmacy: In-house pharmacy for convenient medication access

Patient Experience & Reviews

Excellence Medical Center holds a 4.6-star rating on Google Maps based on 86 reviews. Google Maps reviewers consistently highlight the compassionate and respectful treatment they receive from staff. One reviewer described their experience as "hervorragend" (excellent), noting they were initially nervous but found the service wonderful and the staff's behavior exemplary, appreciating everyone from the leadership down. Another patient specifically praised Ms. Atheer's treatment as "außerordentlich einfühlsam und menschlich" (extraordinarily compassionate and humane), noting that she genuinely cared about patient well-being and treated patients with great respect.

Some reviews also mention areas for improvement. One patient reported difficulty reaching a doctor by phone — calling at 5:30 AM and being told they would receive a callback at 9:00 AM, which did not materialize even by 10:00 AM. The center's management responded to this feedback with an apology, acknowledging the dissatisfaction and thanking the reviewer for their input, which demonstrates a willingness to address patient concerns openly.

Excellence Medical Center's Approach

The center's mission centers on delivering exceptional healthcare with a commitment to quality, innovation, and patient-centered care. Their approach prioritizes accurate diagnosis, personalized treatment, and continuous follow-up — combining medical expertise with modern technology to deliver effective and lasting healthcare solutions. The vision aims to establish Excellence Medical Center as a premier healthcare provider in the UAE, setting new standards in medical excellence through cutting-edge technology and highly skilled professionals.

Specialist Physicians

The medical team includes several notable practitioners:

• Dr. Ameen Hadi Said Almenhali — Swedish Board-certified Consultant Otolaryngologist, leading the ENT and Hearing & Balance department
• Dr. Hasna Saeed Al Zubaidi — Swedish Board-certified Consultant Hematologist
• Dr. Akram Hatem — Specialist Ophthalmologist with over 35 years of practice in Syria and the UAE, skilled in comprehensive eye care and minor surgical ophthalmology
• Dr. Habib Ur Rehman — Specialist Pediatrician
• Dr. Seham Youssef Atia — Specialist Obstetrician & Gynecologist
• Dr. Azhar Waleed Ajaj — General Dentist
• Audiologist Anagha — Dedicated hearing care professional

Hearing Aid Solutions

As the exclusive distributor of Oticon hearing aids in Abu Dhabi, Excellence Medical Center provides state-of-the-art hearing solutions tailored to each patient's needs. Oticon is a globally recognized hearing aid brand known for innovative technology, and the center's status as an official distributor ensures patients receive genuine products with proper fitting, programming, and ongoing support from qualified audiologists.

Location & Accessibility

Excellence Medical Center is located at 579 An Nisaylah – Shakhbout City, Abu Dhabi, United Arab Emirates. Shakhbout City is a growing residential community in the Abu Dhabi emirate, and the center serves patients from this neighborhood and surrounding areas. The facility operates with extended hours, staying open until midnight (00:00), which provides flexibility for patients who need evening appointments. The center also offers an ophthalmology department specifically noted as available in Shakhbout City, addressing the growing need for eye care services in the area.

Insurance & Payment

Excellence Medical Center works with multiple insurance partners. The center's website includes a dedicated insurance networks page where patients can verify coverage details. For specific questions about which insurance plans are accepted, patients should contact the center directly at +971 2 555 8683 or email reception@excellencemedical.ae to confirm their coverage before booking an appointment.

Common Questions

What specialties does Excellence Medical Center offer?

The center provides ENT (Hearing & Balance), ophthalmology, dental, pediatrics, hematology, internal medicine, obstetrics and gynecology, speech therapy, audiology, general practice, and pharmacy services.

Is Excellence Medical Center a licensed facility?

Yes, the center is licensed by the Department of Health – Abu Dhabi (DOH), ensuring compliance with UAE healthcare standards.

Does the center provide hearing aids?

Excellence Medical Center is the official distributor of Oticon hearing aids in Abu Dhabi, offering state-of-the-art hearing solutions with professional fitting and ongoing support from their audiologist.

What are the operating hours?

The center operates with extended hours, closing at midnight (00:00). Contact the center directly to confirm current hours for specific departments.

How can I book an appointment?

Appointments can be booked by calling the landline at 02-5558683, the mobile number +971 50 721 8180, or through the online booking system on the center's website at excellencemedical.ae.

Which insurance plans are accepted?

The center works with multiple insurance partners. Visit the insurance networks page on their website or contact reception to verify whether your specific plan is covered.

Whether you need specialized ENT care for hearing and balance concerns, a routine eye exam, pediatric services for your children, or any of the other medical specialties available, Excellence Medical Center for Hearing and Balance brings together experienced consultants and modern technology in one convenient Shakhbout City location. Compare healthcare providers on Ilistify to find the right fit for your medical needs before making your decision.