Home Box

Home Box brings affordable and stylish home furnishings to Abu Dhabi's Al Danah district. As part of a well-regarded retail group, Home Box – Hamdan Liwa Centre focuses on delivering smart storage solutions, contemporary furniture, and household goods designed to make urban living more functional. The store's bilingual welcome message reflects its dual-language customer base and its philosophy of helping you discover compact living possibilities. Home Box is a destination for those seeking modern home furnishing options that balance quality and cost, with a product range that includes living room sets, bedroom furniture, dining arrangements, and home accessories.

This branch serves residents from across the capital's central and downtown neighborhoods. The showroom is laid out to inspire, encouraging customers to see how each item can transform their interior space. From day-to-day essentials to statement furniture, the Hamdan Liwa Centre location acts as a one-stop shop for householders, renters, and property managers who need reliable furnishings without compromising on style or service. The stores slogan—"always more to discover"—suggest a continually updated inventory that reflects changing lifestyle needs.

Product and Department Highlights

Based on visible department tags and search filtering within the larger Home Box catalog, the Hamdan Liwa Centre store emphasizes several core areas. Shoppers will find dedicated sections for living room and bedroom furniture, storage units, and household textiles. Many items are designed with compact apartments in mind, offering dual-purpose storage options such as ottomans that open up, bed frames with built-in drawers, and modular shelving. The store's website mentions "smart home storage solutions in furniture and home tools," pointing to a range of organizational products that are both practical and visually appealing.

• Living Room Furniture: Sofas, coffee tables, TV units, and bookshelves in contemporary Middle Eastern and international styles.
• Bedroom Furniture: Beds, wardrobes, nightstands, and dressing tables suited for master and guest bedrooms.
• Home Storage: Boxes, baskets, shelving units, and on-trend storage trunks that maximize space.
• Home Décor and Accessories: Rugs, cushions, artificial plants, and decorative items available in seasonal collections.
• Kitchen and Dining: Dining tables, chairs, dinnerware, and small kitchen organization tools.
• Bathroom Accessories: Shower curtains, bath mats, towel sets, and bathroom organizers.

Customer Reviews and Store Experience

Home Box – Hamdan Liwa Centre holds a 4.5-star rating on Google Maps, based on over 5,400 customer reviews—a remarkable volume that speaks to the branch's popularity and consistent footfall. Reviews indicate a very mixed customer experience, with some shoppers praising the staff's helpfulness and product discovery, while others raise strong concerns about product quality and after-sales service. These contrasting themes make the store a place where hands-on product inspection is essential before purchase.

Positive Feedback from Staff Interaction

Several reviews commend the sales team's patience and product knowledge. One customer highlighted a team member named Alewa, who "took his time, patiently answered all our questions, and helped us compare different options without pressuring us." This type of feedback suggests that customers who visit the showroom and engage with staff can find meaningful guidance. The store's hands-on browsing environment lets customers examine materials and finishes up close, which some reviewers found helpful in making confident purchasing decisions.

Concerns about Product Quality and Durability

On the downside, highly critical reviews center on perceived durability issues. One customer recounted purchasing a table for 900 AED that was advertised as MDF, but the tabletop completely separated from the base after a short period, and upon inspection they believed the material was compressed cardboard, not MDF as labeled. Another reviewer strongly warned against the shop, reporting a "very disappointing experience," with the store owner responding directly and asking customers to email support@homeboxstores.com with case details. These product-quality grievances are serious enough that potential buyers should examine display models carefully and confirm material specifications before buying. The recurring criticism about after-sales response time indicates that some customers have experienced delays or communication breakdowns when seeking repairs or replacements, though the owners' online responses indicate a willingness to escalate unresolved complaints.

Location and Accessibility

The store is situated on Hamdan Bin Mohammed Street within the Hamdan Liwa Centre, a mixed-use property in Al Danah — Zone 1, one of Abu Dhabi's established commercial and administrative neighborhoods. Al Danah is centrally located and benefits from easy road connections to the rest of the city. The plus code F9Q6+4CF places the store near several banks, retail outlets, and government offices, making it a convenient stop during daytime errands. Hours are listed as 10:00 to 23:00 daily, providing extended shopping windows that accommodate both weekday and weekend schedules.

Shopping Options and Store Attributes

While the store is primarily a physical showroom, the Home Box brand operates a full e-commerce website where customers can browse the catalog, place orders for home delivery, or check in-store stock. According to internal business markers, this specific location currently does not support in-store browsing for immediate product pickup in the way some branches do, so customers should plan a traditional showroom visit rather than expecting a phone-based click-and-collect experience. The store also provides standard retail services including secure checkout counters and a customer service desk where delivery and assembly arrangements can be discussed. As a furniture retailer, the range of product assembly and installation services likely varies by item type, and staff can confirm what is available at the time of purchase.

Common Questions

What are Home Box – Hamdan Liwa Centre's store hours?

Home Box – Hamdan Liwa Centre is open daily from 10:00 AM to 11:00 PM. These extended hours cater to both daytime shoppers and those who prefer evening browsing.

Does Home Box – Hamdan Liwa Centre offer online shopping with delivery?

Yes, the brand operates an e-commerce site at homeboxstores.com/ae/en where customers can browse the full product range and select home delivery. In-store staff can also assist with placing online orders for items not currently on the showroom floor.

What kind of customer service can I expect from this branch?

Customer feedback on Google Maps shows that staff like Alewa provide patient, knowledgeable advice without high pressure. However, reviews also mention inconsistent after-sales service, with some customers reporting difficulty scheduling assembly or resolving product issues. The store's official support email is support@homeboxstores.com for post-purchase concerns.

Are the furniture materials accurately described at this store?

Several negative reviews allege that product materials did not match the advertised description—specifically, one customer believed they received a table made of compressed cardboard rather than MDF. It is advisable to check product labels, ask staff for material specifications, and inspect display models carefully before buying.

Does the store provide assembly and installation services?

Home Box typically offers assembly services for large furniture items, but recent customer complaints indicate that scheduling assembly can be difficult. The store recommends discussing assembly availability and timelines directly with the sales team at the time of purchase.

What products are most popular at the Hamdan Liwa Centre branch?

Based on customer reviews and search tags, popular product categories include sofas, household storage items, home accessories, and room humidifiers. Tables and dining sets also see high foot traffic, though some buyers have raised quality concerns with specific table models.

Can I return a defective item to this location?

Home Box has a return and exchange policy, but the specifics may vary by product. Negative reviews suggest that the process can be slow. Customers are encouraged to contact support@homeboxstores.com or speak with the store manager at the Hamdan Liwa Centre for guidance on warranty claims and returns.

Does the store have parking and accessible facilities?

As a retail tenant in the Hamdan Liwa Centre, parking is available in the building's shared parking facilities. Customers should check for accessible parking and wheelchair-friendly entrance options directly with the store or building management when planning their visit.

A Final Look at Home Box in Al Danah

Home Box – Hamdan Liwa Centre provides Abu Dhabi shoppers with a broad assortment of affordable home furniture and storage solutions, all within a central, easily reachable location. The store's strong 4.5-star rating on Google Maps and massive review count indicates that thousands of customers have formed a generally positive impression, yet the sharply critical real-world reviews remind you to carefully evaluate product quality before committing to a purchase. When you are furnishing a compact apartment or hunting for smart organizational items, this store presents a compelling range of options. Before making your final decision, we encourage you to compare this retailer with other top furniture stores listed on Ilistify, so you can find the best pieces for your home and budget.