Polar Hotel Supplies

Polar Hotel Supplies is a well-established kitchenware and hotel supply company located on Hamdan Street in Abu Dhabi, UAE. Operating from Office No. 1 in Building No. 830 on Al Bunduqiyah Street, situated behind Lulu Supermarket in Sector 10, the company serves as a specialist supplier of hospitality and catering equipment, accessories, bed, bath, and table linens, and a wide range of commercial kitchen products. Polar Hotel Supplies caters primarily to hotels, restaurants, catering businesses, and commercial kitchens throughout Abu Dhabi and the wider UAE region.

The company positions itself as a comprehensive one-stop source for hospitality professionals, offering everything from individual kitchen utensils to full-scale kitchen project installations. Their product catalog spans multiple categories designed to equip every aspect of a hotel or food service operation, from back-of-house kitchen equipment to front-of-house dining presentation items and guest room amenities.

Products & Supplies at Polar Hotel Supplies

Polar Hotel Supplies maintains an extensive inventory across numerous product categories tailored to the hospitality and food service industries:

• Kitchen/Canteen/Catering Equipment — Commercial-grade cooking and food preparation equipment for hotels and large-scale catering operations
• Complete Kitchen Projects — End-to-end kitchen setup solutions, from planning through equipment installation
• Kitchen Utensils — Professional-grade tools and utensils for daily kitchen operations
• Bakery Equipment — Specialized equipment for bakery and pastry production
• Buffetware — Presentation and serving items designed for buffet-style food service
• Cutlery, Crockery & Glassware — Dining table essentials including silverware, plates, bowls, and glassware collections
• Moroccan Ceramics — Decorative and functional ceramic pieces including tajines, flower plates, leaf plates, and octagonal serving dishes
• Laundry Equipment — Commercial laundry machinery and accessories
• Linen Items — Bed sheets, towels, table cloths, and other fabric essentials for hotel rooms and dining areas
• House Keeping Items — Waste bins, room bins, cleaning equipment, disposables, and plastic bins
• Hotels & Restaurant Furniture — Dining chairs, tables, and other furniture for hospitality spaces
• Stainless Steel Furniture — Durable stainless steel work tables and shelving for commercial kitchens
• Food Stuff — Fresh groceries, pantry staples, and beverages for kitchen operations
• Washroom Products — Hand soap dispensers, refills, and restroom supplies
• Cleaning Equipment & Disposables — Professional cleaning tools and disposable supplies for housekeeping

Customer Reviews & Ratings

Polar Hotel Supplies holds a 4.9-star rating on Google Maps based on 14 reviews, reflecting consistently positive customer experiences. Google Maps reviewers frequently highlight the company's product quality, extensive selection, and responsive customer service as standout attributes.

Product Quality & Sourcing

Multiple reviewers praise the high quality of products available at Polar Hotel Supplies. One reviewer described the company as belonging to "the best providers of hotel supplies for the hospitality industry," noting that even when a specific product is not currently in stock, the team makes significant effort to source and procure it for the customer. This willingness to go beyond the existing inventory to fulfill specialized requests is a recurring theme in customer feedback.

Customer Service Excellence

Reviewers consistently commend the speed and responsiveness of Polar Hotel Supplies' customer service team. One customer noted that staff "respond very quickly and promptly," adding that from their very first emails and phone calls, they could sense the team's understanding of their business needs. The company's owner actively responds to reviews on Google Maps, thanking customers and reinforcing their commitment to quality products and services.

Range & Specialization

Customers highlight the breadth of Polar Hotel Supplies' product range, particularly in food and beverage equipment and kitchen appliances for commercial kitchens. One reviewer specifically mentioned the "extensive range" of products available, covering everything from kitchen equipment to linens and housekeeping supplies.

Polar Hotel Supplies in Abu Dhabi

The company is located on Hamdan Street, one of Abu Dhabi's well-known commercial corridors, in Building No. 830 on Al Bunduqiyah Street, positioned behind Lulu Supermarket in Sector 10. This central Abu Dhabi location provides convenient access for hospitality businesses across the city. Polar Hotel Supplies offers delivery service, making it easier for hotels and restaurants throughout Abu Dhabi to receive orders directly at their premises. The company provides free shipping on all orders over 2,000 AED and offers free returns within 7 days.

What Sets Polar Hotel Supplies Apart

Polar Hotel Supplies distinguishes itself through its comprehensive product scope — covering virtually every supply category a hotel or restaurant might need, from heavy kitchen equipment down to hand soap dispenser refills. The company's ability to handle complete kitchen projects means they can serve as a single vendor for new hotel openings or kitchen renovations, rather than requiring customers to coordinate across multiple suppliers. Their addition of a food stuff category, including fresh groceries and beverages, further expands their role beyond traditional equipment supply into daily operational provisioning. Multiple contact numbers are available for customer convenience, and the company offers 24/7 support availability as stated on their website.

Common Questions

Does Polar Hotel Supplies offer delivery service?

Yes, Polar Hotel Supplies provides delivery service as indicated on their Google Maps listing. Free shipping is available on all orders over 2,000 AED.

What types of businesses does Polar Hotel Supplies serve?

Polar Hotel Supplies primarily serves hotels, restaurants, catering companies, canteens, and commercial kitchens in Abu Dhabi and the UAE.

Can Polar Hotel Supplies handle a complete kitchen project?

Yes, complete kitchen projects are one of their listed service categories, covering end-to-end kitchen setup from planning to equipment installation.

What is Polar Hotel Supplies' return policy?

According to their website, returns are free within 7 days of purchase.

How can I contact Polar Hotel Supplies?

You can reach Polar Hotel Supplies by phone at +971 55 767 3745, +971 56 382 7328, or +971 50 782 4704, or by email at sales@polarhotelsupplies.com or polarhotelsupplies@gmail.com.

Does Polar Hotel Supplies source products not currently in stock?

According to customer reviews on Google Maps, Polar Hotel Supplies makes significant effort to source and procure specific products even when they are not currently available in the store, particularly for customers with specialized requests.

Whether you are outfitting a new hotel kitchen, restocking restaurant supplies, or sourcing specialty items like Moroccan ceramics, Polar Hotel Supplies offers a broad catalog and dedicated customer service. Compare Polar Hotel Supplies with other kitchenware and hospitality supply providers on Ilistify to find the right partner for your business needs.