American Center for Psychiatry and Neurology

The American Center for Psychiatry and Neurology (ACPN) is a subspecialist medical facility providing quality care in neurology and psychiatry across the United Arab Emirates. Established in 2008 in Abu Dhabi, ACPN has expanded to serve patients in multiple locations including Dubai, Al Ain, Sharjah, New Al Falah City, and Mirdif. With services that have touched the lives of over 100,000 patients, ACPN stands as one of the leading providers of neurological and psychiatric care in the UAE, combining compassion with clinical expertise to deliver comprehensive neuroscience services across all disciplines and age groups.

ACPN operates under the leadership of CEO Shafqat Malik and a team of multinational consultants trained in the United States and Europe. All clinical staff employed by ACPN are fully registered in the UAE by the relevant Health Authorities, including the Department of Health (DOH) and the Dubai Health Authority (DHA). The center holds MOH License No: 5R8QJUSR and is powered by AS Health, reflecting its commitment to regulatory compliance and operational excellence.

Services & Treatments at ACPN

ACPN offers a wide range of clinical services designed to address mental health, neurological conditions, and rehabilitation needs for individuals of all ages. The center's multidisciplinary approach ensures that patients receive integrated and comprehensive care tailored to their specific conditions.

Psychiatry

ACPN's psychiatry services are led by experienced consultant psychiatrists including Dr. Tarek Shahrour, who serves as Clinical Lead for Psychiatry Services, and Dr. Nasser El Hindy, who directs clinical services and leads psychiatry in Dubai. The psychiatry department provides evaluation, diagnosis, and ongoing management of mental health conditions for adults and children.

Neurology

Under the direction of Dr. Taoufik Alsaadi, Consultant Neurologist and Chief Medical Officer, ACPN's neurology department addresses a broad spectrum of neurological disorders. The center emphasizes stroke awareness and early recognition of neurological symptoms, noting that rapid neurological care can save lives and significantly reduce long-term disability — a message particularly relevant in the UAE given common regional risk factors.

Psychology

Dr. Rami Alshihabi serves as Clinical Psychologist and Clinical Lead for Psychology Services, also holding the role of Deputy CMO. The psychology department provides assessment and therapeutic interventions for a range of psychological conditions.

Children's Neuroscience Services (CNS)

ACPN provides cutting-edge neuropsychological services to children with intellectual and developmental disorders, behavioral difficulties, learning disabilities, ADHD, Autism spectrum disorders, epilepsy, and more. Google Maps reviewers have specifically highlighted the quality of pediatric neurological care at ACPN, with one reviewer noting that Dr. Chadi Al Alam confirmed his standing as a truly outstanding pediatric neurologist through their experience.

Rehabilitation

ACPN's rehabilitation services support patients recovering from injuries, illnesses, or neurological conditions. The center's recent educational content emphasizes the transformative power of comprehensive rehabilitation after setbacks, as well as how pediatric physiotherapy helps children reach their developmental milestones.

Additional Services

• Specialized Treatment Programs addressing specific conditions with targeted protocols
• Telehealth consultations via secured technology for remote access to psychiatrists and psychologists
• Pharmacy services available at each branch location
• Employee Assistance Programs (EAP) for corporate sector mental health support
• Smoking Cessation Program
• Stress Debriefing and Critical Incident Stress Management
• Training and Awareness Programs for organizations
• Continuous Medical Education for healthcare professionals
• Patient Referral services for medical practitioners

Patient Experience & Reviews

ACPN holds a 4.6-star rating on Google Maps based on over 2,260 reviews, reflecting consistently positive patient feedback. Google Maps reviewers frequently highlight the professionalism and dedication of the center's medical and support staff.

One reviewer described having a genuinely good experience at ACPN, noting that Dr. Asma Ben was very patient and understanding — taking time to listen and making the patient feel comfortable. The reviewer also mentioned psychologist Christelle positively, though the full comment was truncated in the listing.

Another reviewer, Hessa Alkaabi, shared that her second experience with Dr. Chadi Al Alam confirmed he is a truly outstanding pediatric neurologist, reinforcing the center's reputation for specialized children's neurological care.

A long-term patient, Alremeithi Abdulla, who has been visiting ACPN since 2021, expressed appreciation for the doctors and nurses who always give their best, specifically thanking Dr. George Sawers, lab technician Grace, and nurses Sherlyn and Danilo for their consistent care and dedication.

Testimonials featured on ACPN's website echo these themes. One client, Dina Dahmash, described ACPN as "the most professional and dedicated team fighting for mental health and eating disorders in the region," adding that after searching around the world, it was only at ACPN that their life began to change. Another testimonial from Hamøōdy AA praised the amazing staff including the security guard, reception team, nurses, and doctors Taufik and Charles for providing the best experience they had ever had.

ACPN's Approach & Core Values

At the foundation of ACPN's practice are their CREDIBLE values: Compassion, Respect, Empathy, Diversity, Integrity, Benevolence, Loving, and Efficiency. These values cascade from the center's focal core competency — their patients — and guide how clinical staff apply their expertise and integrity in every interaction.

ACPN's mission combines compassion with experience, committing to providing quality, integrated, and comprehensive neuroscience services across all disciplines; promoting patient-focused services across all age groups; and pursuing continuous learning and research in the field of neuroscience. The center's recruitment policy follows rigorous procedures to ensure that only highly qualified specialists join their team.

ACPN also breaks barriers to access through telepsychiatry services, allowing patients to connect with psychiatrists and psychologists via phone or secured technology, providing flexibility for consultations whenever patients need them.

Location & Accessibility

ACPN's Abu Dhabi main branch is located at 32 Street of Relatives (شارع الأقرباء) in the Al Manhal area of Abu Dhabi. The center has grown significantly since its founding, expanding from its original Abu Dhabi location into a 30-room facility in 2011, establishing its Dubai branch in 2012, moving to a dedicated headquarters in Abu Dhabi in 2014, opening in Al Ain in 2017, and continuing expansion with new clinics in Dubai and Abu Dhabi through 2021 and 2022.

Current branch locations include:

• Abu Dhabi Main Branch — Clinic phone: +(971-2)-492-6000
• New Al Falah City, Abu Dhabi — Clinic phone: 02 207 6000
• Dubai Sunset Mall — Clinic phone: +(971-4)-237-9000 (open Saturdays, seven days a week)
• Dubai Mirdif 35 — Clinic phone: 04 597 7000
• Al Ain — Clinic phone: +(971-3)-705-1000
• Sharjah — Clinic phone: 06 504 1000

Each branch includes both clinic and pharmacy services with dedicated phone lines and email contacts. The Abu Dhabi branch operates with hours extending to 19:00 on standard days and 21:00 on extended days, with Saturday hours from 09:00 to 18:00.

Insurance & Payment

ACPN works with a range of insurance partners, as indicated on their website's dedicated insurance page. Patients are encouraged to visit the ACPN Help Center or contact the office directly to confirm coverage under their specific insurance plan. The center also provides pharmacy services at each location for convenient access to prescribed medications.

For individuals seeking care, ACPN can be reached through their hotline at 800 ACPN (2276), by email at info@americancenteruae.com, or through WhatsApp for those interested in learning more about available services. Online consultations are available for patients who prefer remote access to care.

Whether you are seeking psychiatric evaluation, neurological assessment, psychological support, rehabilitation services, or specialized treatment for a child's developmental needs, ACPN's multidisciplinary team provides coordinated care across their six UAE locations. Compare mental health clinics on Ilistify to find the right provider for your needs and take the first step toward better mental health.