Royal Phone Center

Royal Phone Center is a well-established mobile phone and electronics retailer operating across the United Arab Emirates, with its flagship location on Defense Road in the Al Nahyan area of Abu Dhabi. Founded on February 4, 2012, by businessman Ahmad Mohammad Enezzan, the company traces its roots back to 2007 when it began as Sama Al Fardous Phone — a small shop showcasing mobile phones and accessories with just three employees. Through years of hard work and dedication, Royal Phone Center has grown into a multi-branch operation with eight locations spanning Abu Dhabi, Sharjah, and Dubai, serving both individual customers and wholesale buyers.

The company operates as a wholesale and retail business, offering premium mobile devices, accessories, and electronics from top brands at competitive rates. Royal Phone Center holds the status of an authorized sub-distributor for several major brands, which enables it to provide authentic products and official warranty support. Whether a customer needs a single smartphone or bulk quantities for business purposes, Royal Phone Center accommodates both scales of purchase with flexible pricing and quantity options.

Services from Royal Phone Center

Royal Phone Center delivers a comprehensive range of tech products and services designed to cover nearly every aspect of mobile and computing needs. The business operates six distinct service categories, each tailored to different customer requirements.

Mobile Phones (Wholesale & Retail)

Royal Phone Center offers a wide selection of premium mobile devices from authentic brands. Customers can purchase phones individually or in bulk at competitive wholesale prices, making the store suitable for both personal buyers and business clients seeking quantity orders. The store encourages customers to request quotes for wholesale pricing.

Mobile Accessories and Electronics (Wholesale & Retail)

The accessories department carries an extensive inventory of over 5,000 items, ranging from mobile accessories and personal electronic products to smart home security systems and travel gadgets. This broad selection ensures customers can find complementary products for their devices in a single visit, available at both retail and wholesale pricing tiers.

Mobile Repair Services

The repair department at Royal Phone Center handles broken screens, battery issues, software problems, and other device malfunctions for phones, laptops, and additional electronics. The store advertises repair completion in approximately 30 minutes, using original parts or high-quality alternatives depending on customer preference. Every repair service includes a free diagnostic check report. Royal Phone Center states that its repair services are among the best available in Abu Dhabi and Sharjah.

PC Gaming & Computer Solutions

The custom gaming PC and computer department provides repair, upgrade, and purchase services for custom PC setups, laptops, and accessories. Customers can explore top brands and tailored solutions for building or enhancing their computing experience, whether for gaming, professional work, or general use.

Mobile Phone Spare Parts (Wholesale)

For technicians and repair professionals, Royal Phone Center supplies high-quality alternative spare parts at competitive wholesale prices. The inventory covers a wide range of components, supported by expert staff who can help identify the correct parts for specific devices.

After-Sales Care

Royal Phone Center emphasizes continued customer support beyond the initial purchase. The dedicated after-sales team assists with questions, concerns, and issues that may arise after a transaction, reinforcing the company's commitment to long-term customer satisfaction.

Customer Reviews & Ratings

Royal Phone Center holds a 4.5-star rating on Google Maps based on over 1,285 reviews, reflecting a strong reputation among customers in the Abu Dhabi area. Google Maps reviewers consistently highlight the quality of the maintenance and repair department, with many reviews specifically praising the professionalism and honesty of the technical staff.

One reviewer, Abdalla Hassan, noted that a technician named Issa from the maintenance department was extremely courteous and professional. When Hassan's phone would not charge, Issa simply cleaned the chip rather than recommending unnecessary repairs, demonstrating honest service that saved the customer money. Another Local Guide reviewer, Majed Ramzi, described the maintenance department as excellent in terms of service quality, reception, and customer treatment, recommending it without hesitation.

Reviews also mention the store's willingness to honor warranties and handle post-purchase issues smoothly. Customer a. alsadi shared an experience where a newly purchased phone developed a charging problem within days. Despite being located far away in Ruwais, the store assured them to simply bring the device back, showing responsive and accommodating customer service. The most frequently mentioned review keywords include maintenance, technician, speed, and youth-friendly service, indicating that repair quality and efficient service are recurring strengths in customer feedback.

Royal Phone Center in Abu Dhabi

The main wholesale branch is located on Defense Road (Ghuwayifah Street) in the Al Nahyan district of Abu Dhabi, a well-known commercial corridor for electronics and mobile phone retailers. This strategic location places Royal Phone Center alongside several of its own affiliated shops, including Remax Electronics, Sama Al Fardous Phone, an OPPO Service Center operated by Royal Phone Center, and a Huawei Experience Shop also operated by the company. This cluster of stores creates a comprehensive tech destination where customers can browse multiple brands and service options within the same area.

In addition to the Al Nahyan cluster, Royal Phone Center operates a branch in Al Shamkha in Abu Dhabi, as well as locations in Sharjah and Dubai. The store is open daily until midnight (00:00), providing extended hours that accommodate evening and late-night shoppers. Google Maps also indicates that delivery service is available for customers who prefer remote ordering.

What Sets Royal Phone Center Apart

Royal Phone Center distinguishes itself through a combination of authorized brand partnerships, award-winning sales performance, and a vertically integrated business model that spans retail, wholesale, repair, and spare parts distribution. The company's status as an authorized sub-distributor means customers receive genuine products with official warranty backing rather than grey-market imports.

The business has earned numerous brand awards over the years, including Samsung Top S8 and S9|S9+ Sales Awards, a Samsung Flagship Contribution Diamonds Award, multiple Huawei awards spanning Diamond Store, Platinum Store, and HMS Silver Store recognitions, Honor partnership awards, and a Valued Partner Award. These accolades reflect the confidence that major smartphone brands place in Royal Phone Center as a retail and distribution partner.

The company's growth from a three-employee shop in 2007 to an eight-branch operation across three emirates demonstrates sustained business development and market trust. The head office is located at Defence Road, Mubarak Khamis Building, M Floor, Office No 3, Abu Dhabi, serving as the administrative hub for all branch operations.

Common Questions

Does Royal Phone Center offer wholesale pricing?

Yes, Royal Phone Center provides both wholesale and retail pricing for mobile phones, accessories, electronics, and spare parts. Customers can request a quote for bulk orders through the website or by contacting the store directly.

How fast are repairs at Royal Phone Center?

Royal Phone Center states that most repairs for phones, laptops, and other devices are completed in approximately 30 minutes. Repair services include a free diagnostic check report, and the store uses original parts or high-quality alternatives based on customer preference.

What brands does Royal Phone Center carry?

Royal Phone Center is an authorized sub-distributor for several major brands and operates dedicated brand shops including an OPPO Service Center and a Huawei Experience Shop. The store carries a wide variety of premium mobile devices and electronics from top brands available in the UAE market.

How many branches does Royal Phone Center have?

Royal Phone Center operates eight branches across three emirates: six in Abu Dhabi, one in Sharjah, and one in Dubai. Multiple branches in the Al Nahyan area of Abu Dhabi are clustered on Defense Road for convenient access.

What are Royal Phone Center's operating hours?

The main branch on Defense Road in Al Nahyan, Abu Dhabi is open daily until midnight (00:00), providing extended shopping hours for customers. Contact individual branches for specific opening times.

Does Royal Phone Center provide after-sales support?

Yes, Royal Phone Center emphasizes after-sales care as a core service. A dedicated team handles customer questions, concerns, and product issues even after the initial purchase, ensuring continued support and satisfaction.

Is delivery service available?

Google Maps indicates that Royal Phone Center offers delivery service. Contact the store directly for delivery details, coverage areas, and associated fees.

Whether you need a new smartphone, a quick repair, wholesale spare parts, or a custom gaming PC setup, Royal Phone Center offers a one-stop tech destination in Abu Dhabi. Compare Royal Phone Center with other mobile phone stores on Ilistify to find the best fit for your needs before making your next tech purchase.