Ibn Nafees Medical Center

Ibn Nafees Medical Center stands as one of Abu Dhabi's most established and respected healthcare institutions, serving the community since 1999. Located on Saeed Bin Ahmed Al Otaiba Street in the Al Danah area of Zone 1, this multi-specialty medical center has grown from a single doctor and two support staff into a comprehensive healthcare facility with over 35 full-time physicians and more than 160 support employees. With a 4.4-star rating on Google Maps based on over 1,300 patient reviews, Ibn Nafees Medical Center has built a reputation for delivering quality medical care across more than 20 specialties under one roof, with orthopedic surgery being a key focus of the practice.

The center takes its name from the renowned 13th-century Arab physician Ibn al-Nafis, who made groundbreaking contributions to medical science, and the facility honors that legacy through its commitment to advanced medical practices and patient-centered care. Over more than two decades of continuous operation, Ibn Nafees Medical Center has evolved to meet the growing healthcare needs of Abu Dhabi's diverse population, offering services in both English and Arabic with a multilingual support team.

Services & Treatments at Ibn Nafees Medical Center

Ibn Nafees Medical Center provides a wide range of medical services, with orthopedic care being a prominent specialty. The center recently welcomed Dr. Muhamad Akhal, an orthopedic surgery specialist, to the team, offering dedicated expertise in the diagnosis and treatment of bone, joint, and musculoskeletal injuries and conditions. Beyond orthopedics, the center delivers comprehensive care across numerous disciplines:

• Orthopedic Surgery — diagnosis and treatment of orthopedic problems, joint conditions, and various injuries
• Physiotherapy and Rehabilitation — a fully equipped physical therapy and rehabilitation unit
• General Dentistry — a complete dental department for both children and adults
• Podiatry — specialized foot care and treatment
• Family Medicine / General Practice — primary care services for patients of all ages
• Diagnostic Radiology — advanced imaging and diagnostic services
• Dermatology, Cosmetics, and Laser Treatment — skin care and cosmetic procedures
• Vaccinations — immunization services for children and adults
• Internal Laboratory — a fully integrated analytical laboratory with ISO and CAP dual accreditation

The center also operates an external pharmacy and offers a dedicated branch in Khalifa City — Beauty Plus Medical — specializing in cosmetic and dermatology services equipped with the latest aesthetic technology and devices.

Patient Experience & Reviews

Ibn Nafees Medical Center holds a 4.4-star rating on Google Maps, accumulated from over 1,300 patient reviews. The feedback highlights several recurring themes that distinguish the center's patient experience. Google Maps reviewers consistently praise the professionalism and organization of the medical team, with many patients noting the punctuality and thoroughness of their physicians.

Physician Care and Expertise

Multiple reviewers specifically commend individual doctors for their attentive care. One reviewer described Dr. Jumana as "the best doctor I have ever had," noting that she is "helpful, caring, and really listens to her patients." Another patient highlighted Dr. Laiq Al-Baqir as "very polite, friendly, and professional," while also praising the physiotherapy team as "extremely friendly, dedicated, and helpful." Dr. Maria Janice Geda was also mentioned positively in the same review. A separate reviewer expressed deep appreciation for Dr. Tarek Ghandour, stating that from the very first consultation, he provided a precise diagnosis and clearly explained the treatment plan, demonstrating outstanding professionalism and care.

Areas of Feedback

While the majority of reviews are positive, some patient feedback has noted concerns about the reception process. One reviewer mentioned that reception staff do not always respect the order of patient arrivals, with instances of perceived random entry or preferential treatment based on familiarity or nationality. This feedback, while not representative of all experiences, is worth noting for prospective patients who may want to clarify check-in procedures when booking their visit.

Ibn Nafees Medical Center's Approach to Care

The center's stated mission is to improve health and quality of life in the communities it serves, with a vision to exceed customer needs and expectations. Ibn Nafees Medical Center is committed to delivering diagnostic and therapeutic care characterized by compassion, safety, and timely efficiency. The facility emphasizes accessible, accurate, and cost-effective medical services and consultations, while promoting education for patients, staff, students, and fellow healthcare providers.

Quality assurance is a cornerstone of the center's operations. The medical laboratory has maintained dual accreditation from both ISO and CAP for the past six years, and the facility undergoes continuous auditing by the Department of Health (DoH) in Abu Dhabi. The center holds MOH Approval No. XIL98SG6-161025, reflecting its compliance with regulatory standards. The medical and administrative team has been carefully selected based on their distinguished expertise and proven knowledge from various parts of the world, ensuring a diverse and highly qualified staff.

Location & Accessibility

Ibn Nafees Medical Center is situated in Bin Saqr Tower on Saeed Bin Ahmed Al Otaiba Street (formerly known as Najda Street) in the Al Danah district of Abu Dhabi, Zone 1. This central location provides convenient access for residents across the city. The center offers free parking for all patients and visitors, along with complimentary WiFi throughout the facility. The building is accessible via public transportation, and the Al Danah area is a well-established residential and commercial neighborhood in the heart of Abu Dhabi.

Operating hours accommodate a wide range of patient schedules. The center is open daily from 8:00 AM to 11:30 PM, providing extended evening hours for those who cannot visit during standard business times. Appointment scheduling is available by phone or WhatsApp at +971 2 632 4200, and the center also accepts walk-in patients without prior booking, though walk-ins should expect potential wait times of an hour or more.

Insurance & Payment Information

Ibn Nafees Medical Center accepts all insurance companies, making it accessible to a broad range of insured patients. Visitors are advised to bring their health insurance card or cards, along with their Emirates ID for residents or passport for non-residents. The center accepts multiple payment methods including cash, credit cards, and debit cards. Patients are also encouraged to bring a copy of their medical records in English or Arabic. For specific questions about insurance coverage or payment policies, contact the center directly at +971 2 632 4200 or via email at info@ibnnafees.com.

Common Questions

Does Ibn Nafees Medical Center require appointments?

The center offers both pre-booked appointments and walk-in visits. Patients with scheduled appointments are asked to arrive at least 15 minutes early. Walk-in patients are accepted but should be prepared for potential wait times exceeding one hour.

What orthopedic services are available at Ibn Nafees Medical Center?

The center provides specialized orthopedic surgery services through Dr. Muhamad Akhal, focusing on the diagnosis and treatment of bone and joint problems, musculoskeletal conditions, and various orthopedic injuries. A fully equipped physiotherapy and rehabilitation unit supports recovery and rehabilitation needs.

Does Ibn Nafees Medical Center accept all insurance plans?

Yes, the center states that it accepts all insurance companies. Patients should bring their insurance card along with their Emirates ID or passport to each visit.

What are the operating hours at Ibn Nafees Medical Center?

The center operates daily from 8:00 AM to 11:30 PM. Contact hours for phone and WhatsApp scheduling are Monday through Thursday from 9:00 AM to 9:00 PM, and Friday from 9:30 AM to 9:00 PM.

Is parking available at Ibn Nafees Medical Center?

Yes, the center provides free parking for all patients and visitors at its Bin Saqr Tower location on Saeed Bin Ahmed Al Otaiba Street.

How can I file a complaint about my experience?

Complaints can be submitted directly to the center via email at info@ibnnafees.com. If a patient is dissatisfied with the center's complaint resolution process, they have the right to refer their complaint to the Department of Health — Abu Dhabi via the toll-free number 800 555.

Does the center have a laboratory on-site?

Yes, Ibn Nafees Medical Center houses a fully integrated internal analytical laboratory that has maintained dual accreditation from ISO and CAP for the past six consecutive years.

Whether you are seeking orthopedic consultation, physiotherapy, dental care, or any of the 20+ medical specialties offered, Ibn Nafees Medical Center provides a well-established, comprehensive healthcare option in central Abu Dhabi. Compare this clinic with other orthopedic and multi-specialty providers on Ilistify to find the best fit for your medical needs.