Medon Pharmacy

Medon Pharmacy, operating under its Al Rawdha branch in Abu Dhabi's Al Danah district, is part of one of the UAE's fastest-growing pharmacy networks. Founded in 2012 with a single location, Medon has expanded to over 60 outlets across all seven emirates, with 400+ healthcare professionals serving communities from Dubai to Fujairah. The Al Rawdha branch on Al Salam Street, situated behind the Adnoc-NDC Building in Zone 1, provides both in-store shopping and delivery services to residents and workers in the Al Danah neighborhood. Licensed under MOHAP License Number Q4G78781-210426, Medon Pharmacy operates as an entity of Health Link Medical Store LLC, combining retail pharmacy operations with a comprehensive online platform at medononline.com.

What began as one neighbourhood pharmacy on International City in 2012 grew to five branches by 2015, and the Medon brand was officially introduced in 2019. By 2022 the network reached 17 locations, expanded to 35 in 2024, and surpassed 60 pharmacies in 2025 — all built on the same founding promise of accessible, high-quality healthcare delivered with genuine care.

Services & Treatments at Medon Pharmacy

Medon Pharmacy offers a broad range of healthcare products and services across eight primary categories. Their medicine department stocks prescription and over-the-counter pharmaceuticals, with licensed pharmacists reviewing every uploaded prescription within 15 minutes. The Skin Health & Beauty section carries premium brands including Bioderma, Sebamed, and L'Oreal, while the Home Health Care category provides equipment for at-home patient care. Sports Nutrition products, Vitamins & Supplements from brands like Boiron and Natural Fervor, Personal Care & Beauty items, Mother & Baby products from Aptamil, Bebelac, and Nestle, and Medical Equipment for home and clinical use round out their comprehensive inventory.

Beyond product sales, Medon provides complimentary health screenings including blood pressure, glucose, and BMI checks at their branches, along with in-store beauty services such as facials, skincare consultations, and makeovers.

Prescription Upload & Delivery

Customers can upload prescriptions through the Medon website or mobile app, with licensed pharmacists reviewing each order for accuracy and MoH compliance. The pharmacy promises free home delivery within 30 minutes across the UAE, making it one of the fastest pharmacy delivery services in the region. The Medon app, available on both iOS and Android, offers priority delivery, camera-roll prescription uploads, real-time order tracking, and exclusive app-only deals.

Customer Reviews & Ratings

Medon Pharmacy's Al Rawdha branch holds a 4.7-star rating on Google Maps based on 36 reviews. Google Maps reviewers consistently highlight the pharmacy's ability to source hard-to-find products and its professional staff. One reviewer, Ameer Hamza, described it as "one of the best pharmacies in Abu Dhabi," noting that "there is a solution for everything, and even not-in-stock products are promptly sourced." Another reviewer, Geoffrey Omwamba, called Al Rawdha Pharmacy "a jewel among pharmaceutical services," praising the "friendly and professional staff" and "top-notch service." Some reviews mention communication challenges with delivery location understanding, though the pharmacy has responded to these concerns with apologies and a stated commitment to improvement.

Medon Pharmacy's Approach to Healthcare

Medon Pharmacy's mission centers on transforming healthcare into what they describe as "a deeply human experience through trust, expertise, speed, and personalised care." Their quality standards rest on four pillars: MOH compliance exceeding UAE Ministry of Health regulatory requirements, temperature-controlled cold-chain integrity monitored 24/7 from supplier to shelf, certified and licensed pharmacist staff, and quarterly internal quality assurance audits across every branch.

The company also demonstrates environmental commitment through a medication recycling program that allows customers to return unused or expired medicines to any branch for safe disposal, a reduced-plastic initiative for online deliveries, and solar-powered facilities at flagship locations.

Location & Accessibility

The Al Rawdha branch is located on Al Salam Street, behind the Adnoc-NDC Building in Al Danah, Zone 1, Abu Dhabi. This central Abu Dhabi location serves the Al Danah residential and commercial district. The branch operates from 8:00 AM to 2:00 AM, providing extended hours for early morning and late-night healthcare needs. Across the wider Medon network, 25 of their 56 locations operate 24 hours, ensuring round-the-clock access to pharmaceutical services. Customers can reach the Al Rawdha branch directly at +971 2 550 5565 or contact Medon's toll-free line at 800-MEDON (63366) for general inquiries, pharmacist consultations, or delivery coordination.

Insurance & Payment

Medon Pharmacy partners with multiple insurance providers across the UAE. Customers with health insurance coverage can use their plans at Medon branches for eligible prescription and product purchases. For specific insurance plan acceptance, customers are encouraged to contact the Al Rawdha branch directly or call the toll-free 800-MEDON line to confirm their coverage is accepted before visiting.

Common Questions About Medon Pharmacy - Al Rawdha

Does Medon Pharmacy offer home delivery?

Yes, Medon Pharmacy provides free home delivery within 30 minutes across the UAE. Orders can be placed through the website at medononline.com or via the Medon mobile app available on iOS and Android.

How do I upload a prescription to Medon Pharmacy?

Prescriptions can be uploaded through the Medon website's prescription upload feature or through the mobile app using your phone's camera roll. Licensed pharmacists review every prescription within 15 minutes to ensure accuracy and compliance.

What are the operating hours for the Al Rawdha branch?

The Al Rawdha branch in Al Danah, Abu Dhabi operates from 8:00 AM to 2:00 AM daily, providing extended hours for customer convenience.

Does Medon Pharmacy accept insurance?

Medon Pharmacy partners with multiple insurance providers in the UAE. Contact the Al Rawdha branch at +971 2 550 5565 or call 800-MEDON (63366) to confirm whether your specific insurance plan is accepted.

Can I speak to a pharmacist for advice?

Yes, Medon Pharmacy has licensed pharmacists available 24/7 for consultations. You can speak to a pharmacist by calling 800-MEDON (63366), using the live chat feature on the website, or visiting any branch in person.

What health screenings are available at Medon branches?

Medon Pharmacy offers complimentary blood pressure, glucose, and BMI health screenings at their branch locations.

How many Medon Pharmacy locations are there?

Medon Pharmacy operates over 60 outlets across all seven emirates of the UAE, with 25 locations open 24 hours. The Al Rawdha branch is one of four Medon locations in Abu Dhabi.

Does Medon Pharmacy have a mobile app?

Yes, the Medon Pharmacy app is available on both the Apple App Store and Google Play Store. The app offers priority delivery, prescription uploads, real-time order tracking, and exclusive app-only discounts.

Whether you need a quick prescription refill, expert pharmacist advice, or fast delivery of wellness products to your door, Medon Pharmacy's Al Rawdha branch in Abu Dhabi is equipped to serve you. Compare Medon Pharmacy with other healthcare providers on Ilistify to find the best fit for your needs.