Rivoli EyeZone

Rivoli EyeZone, located inside Khalidiyah Mall on King Khalid Bin Abdul Aziz Street in Abu Dhabi's Al Khalidiyah district, is a well-established optical and sunglasses destination serving residents and visitors across the UAE capital. As part of the Rivoli Vision portfolio—now operating under the MAGRABi Retail Group following a landmark merger in 2024—Rivoli EyeZone carries the heritage of a brand that has become synonymous with elevated eyewear retail across the region. The store offers a comprehensive selection of globally renowned sunglasses brands, optical frames, contact lenses, and prescription lenses, making it a one-stop destination for vision care and stylish eyewear in Abu Dhabi.

With over 300 stores spanning 21 cities across four countries—including the UAE, Qatar, Oman, and Bahrain—the Rivoli Vision network brings scale and brand diversity that few competitors can match. Rivoli EyeZone specifically positions itself as the region's long-trusted name for best-in-class vision care, combining an expansive product portfolio with professional service standards that have earned consistent praise from customers.

Products & Services at Rivoli EyeZone

Rivoli EyeZone's product range covers the full spectrum of eyewear needs. The store's core offerings include:

• Sunglasses — A wide selection of globally renowned sunglasses brands, catering to diverse style preferences from classic designs to contemporary fashion-forward frames
• Optical Frames — Prescription eyeglass frames spanning multiple designer and lifestyle brands, available in various materials and fits
• Contact Lenses — Daily, monthly, and specialty contact lens options from trusted international manufacturers
• Prescription Lenses — Custom lens fitting and fabrication services, including lens cutting and fitting to customer-selected frames

According to the Rivoli Vision website, the brand houses an expansive portfolio of eyewear brands under its retail concepts, giving customers at Rivoli EyeZone access to a breadth of options that smaller independent opticians typically cannot offer. The store also provides professional lens fitting and fabrication services on-site, as confirmed by customer reviews describing the process of purchasing frames and having lenses made during their visit.

Customer Reviews & Ratings

Rivoli EyeZone at Khalidiyah Mall holds a 4.8-star rating on Google Maps based on 63 reviews, reflecting predominantly positive customer experiences. Google Maps reviewers consistently highlight the professionalism and helpfulness of the store's team as the standout feature of their visits.

Service Quality and Professionalism

The most frequently mentioned theme across reviews—appearing in over 13 service-related mentions—is the quality of customer service. One reviewer described having a fantastic experience purchasing two eyeglass frames and having lenses crafted, noting that the team was patient, understanding, and incredibly professional throughout the process. This reviewer specifically appreciated the transparency during the entire transaction and gave special praise to a staff member named Saju for exceptional professionalism.

Repeat Customers and Brand Loyalty

Several reviewers mention returning to Rivoli EyeZone for subsequent purchases. A Local Guide reviewer stated that it is a great place to buy sunglasses and prescription glasses, describing the team as super and very helpful, and noting satisfaction across multiple visits. This pattern of repeat business suggests that the store builds lasting customer relationships through consistent service quality.

Areas of Feedback

While the vast majority of reviews are positive, one customer reported a negative interaction involving staff behavior, which the store management responded to promptly, apologizing and emphasizing that their corporate culture is built on excellence and continuous improvement. The management's active engagement with feedback—both positive and negative—demonstrates a commitment to maintaining service standards.

Rivoli EyeZone in Abu Dhabi

The Khalidiyah Mall location places Rivoli EyeZone in one of Abu Dhabi's most popular shopping destinations, situated on King Khalid Bin Abdul Aziz Street in the Al Khalidiyah area. Khalidiyah Mall is a well-known community shopping center that attracts both local residents and visitors, providing convenient access and a comfortable retail environment for eyewear shopping. The store operates with extended hours typical of UAE mall retailers, remaining open until late evening—currently listed as closing at 01:00—accommodating the region's preference for after-work and evening shopping.

Rivoli EyeZone offers both in-store shopping and a delivery service, as indicated by Google Maps attributes, giving customers flexibility in how they receive their purchases. The Khalidiyah Mall setting also provides the convenience of adjacent parking, dining options, and other retail outlets, making it easy to combine an eyewear visit with broader shopping needs.

The Rivoli Vision Brand Heritage

Rivoli EyeZone operates as one of four distinct retail concepts under the Rivoli Vision umbrella, alongside AVANTI, ZEISS Vision Center, and Style 88. Each concept targets a different segment of the eyewear market. AVANTI focuses on premium eyewear paired with innovative ZEISS vision care technology. ZEISS Vision Center represents an exclusive partnership with ZEISS, the worldwide leader in optics and optoelectronics, offering cutting-edge technology in a unique store format. Style 88 caters to a younger, fashion-conscious audience inspired by pop culture influences. Rivoli EyeZone itself serves as the accessible, trusted mainstream concept providing comprehensive vision care and an extensive brand selection.

In 2024, Rivoli Vision entered a landmark merger with MAGRABi Retail Group, uniting two regional leaders with a shared vision for the future of the eyewear and eyecare industry. This merger has further strengthened the brand's positioning, supply chain, and expansion capabilities across the Middle East.

Common Questions

What products does Rivoli EyeZone at Khalidiyah Mall sell?

Rivoli EyeZone offers sunglasses, optical frames, contact lenses, and prescription lenses from a wide range of globally renowned brands. The store also provides custom lens fitting and fabrication services.

What are Rivoli EyeZone's operating hours at Khalidiyah Mall?

The store operates extended hours consistent with Khalidiyah Mall's schedule, currently open until 01:00. Contact the store directly at +971 2 658 1267 to confirm current hours, as mall schedules may vary during holidays and special periods.

Does Rivoli EyeZone offer delivery service?

Yes, Google Maps attributes indicate that Rivoli EyeZone provides a delivery service alongside in-store shopping. Contact the store for details on delivery options and applicable areas.

Can I get prescription lenses made at Rivoli EyeZone?

Yes, customer reviews confirm that Rivoli EyeZone provides on-site lens fabrication services. Reviewers have described purchasing frames and having their prescription lenses crafted during their visit, with staff guiding them through the process transparently.

How can I contact Rivoli EyeZone at Khalidiyah Mall?

You can reach the store by phone at +971 2 658 1267. For broader inquiries about the Rivoli Vision brand, the corporate email magrabi@tavistock.co.uk is available for press-related matters.

What brands are available at Rivoli EyeZone?

Rivoli EyeZone carries an expansive portfolio of internationally recognized eyewear brands. Visit the store or the Rivoli Vision website at magrabiretailgroup.com/rivoli-vision/ for the current brand lineup, as availability may vary by location and season.

Whether you need stylish sunglasses for Abu Dhabi's sunny climate, prescription eyeglasses with professional lens fitting, or contact lenses from trusted brands, Rivoli EyeZone at Khalidiyah Mall offers a well-reviewed destination backed by the resources and heritage of the MAGRABi Retail Group. Compare Rivoli EyeZone with other sunglasses and optical stores on Ilistify to find the right eyewear partner for your needs.