Hello&GoodBuy

Hello&GoodBuy is redefining the concept of a thrift store in Abu Dhabi by merging a passion for fashion with a deep commitment to environmental sustainability. Founded by Nadia Al Shimmari, this women-led preloved boutique on Ar Rahah Street offers a carefully curated collection of second-hand clothing, accessories, and lifestyle items. The store’s philosophy, “Giving Clothes a Second Chance at Happiness,” resonates through every aspect of the business, from its hand-picked inventory to its community-focused initiatives. With a perfect 5.0-star rating on Google Maps based on 81 reviews, it has quickly become a beloved destination for conscious shoppers in Al Rahah and across the UAE capital.

The shopping experience at Hello&GoodBuy is designed to be personal and mindful. Unlike a typical second-hand shop, the boutique emphasizes quality and style, ensuring each garment meets a high standard before it reaches the floor. The founder and her team personally select every piece, creating an exclusive selection that ranges from everyday brands to renowned designer labels. This approach transforms the act of thrifting into a treasure hunt, where customers can discover unique, one-of-a-kind items that tell a story. The store also offers a luxury consignment service for high-end pieces, providing a trusted avenue for selling premium preloved fashion.

Beyond selling clothes, Hello&GoodBuy functions as a hub for sustainable living in Abu Dhabi. The brand has built a loyal community around its core values of fashion with purpose. Through every purchase, the store plants a tree, directly contributing to a greener future. The team has also organized beach cleanups, collecting over two tons of trash to protect local ecosystems. Furthermore, Hello&GoodBuy has saved over 10,000 pieces of clothing from landfills, and it actively encourages customers to reuse old brown paper bags to reduce its carbon footprint. These tangible actions underscore a business model that is as honest and clean as the fashion it promotes.

The Hello&GoodBuy Shopping Experience

Walking into Hello&GoodBuy is unlike visiting a standard second-hand shop. The boutique environment is warm and inviting, with a layout that encourages browsing and discovery. The emphasis is on creating a “secret tip” atmosphere, as multiple reviewers have described it, where the inventory is constantly refreshed with new arrivals. Owner Nadia’s presence adds a personal touch; she is frequently praised for her role as a welcoming host who offers personalized styling advice. This commitment to hospitality makes every visit feel like a bespoke shopping appointment rather than a casual errand.

In-Store and Flexible Services

The store supports various shopping preferences to suit different customer needs. Shoppers can enjoy the traditional in-store browsing experience, where they can touch fabrics and try on pieces. For those who prefer contactless options, Hello&GoodBuy offers curbside pickup right at the storefront. To make preloved fashion accessible to an even wider audience, a delivery service is also available, allowing customers across Abu Dhabi to receive their unique finds at home. This blend of services highlights the business’s adaptability and customer-first mindset.

Booking an Exclusive Appointment

For a truly dedicated experience, Hello&GoodBuy provides the option to book an exclusive shopping session. This service allows customers to have the boutique entirely to themselves, receiving undivided attention from the team during a private styling session. It is an ideal way to overhaul a wardrobe sustainably, find specific pieces for an event, or simply enjoy a leisurely, personalized retail experience without the bustle of a public store. These bookings are available through the official website, reinforcing the boutique’s elite, service-oriented approach to thrifting.

Sourcing and Selling Process at Hello&GoodBuy

The lifecycle of fashion at Hello&GoodBuy is carefully managed to ensure quality and sustainability. The boutique offers three distinct ways for community members to participate in the circular fashion economy. Whether you are looking to clear space in your closet or part with high-end luxury items, there is a transparent and fair process in place.

Store Credit for Gently Used Clothing

Customers can bring in their high-quality, gently used garments in exchange for store credit. This system encourages a continuous cycle of fashion renewal, allowing shoppers to trade items they no longer wear for new-to-them treasures. The team carefully evaluates each piece to ensure it meets the boutique’s curated standards before offering it for sale.

Clothing Donations for Meaningful Projects

Hello&GoodBuy warmly welcomes clothing donations, channeling the goodwill of the community into tangible support for various initiatives. Every donated item that finds a new home generates proceeds that are reinvested into meaningful projects aligned with the store’s environmental and social mission. This model transforms a simple act of giving into a contributor to larger positive change.

Luxury Consignment Service

For high-end and luxury designer items, a dedicated consignment service is available. This program provides a secure and specialized route for sellers to find new owners for their premium fashion pieces. The consignment process is designed to be seamless, leveraging the boutique’s discerning clientele and reputation for authenticity.

Customer Reviews and Store Reputation in Abu Dhabi

Customer feedback is the cornerstone of Hello&GoodBuy’s sterling reputation. Holding a perfect 5.0-star rating on Google Maps with 81 reviews, the store has clearly exceeded the expectations of its clientele. Google Maps reviewers consistently highlight the exceptional selection of clothing, the warm and engaging personality of the owner, and the overall concept of the store. The words “hidden gem,” “fantastic,” and “heart and style” surface repeatedly, painting a picture of a business that excels in both product and experience.

One reviewer, Lorene Millet Trost, a Local Guide who left a detailed review, described the boutique as a “beautiful secret tip” that surpassed her expectations. She noted the “fantastic selection” and the “nice contact with the owner Nadia,” whom she called a “really great host.” The owner’s personal reply, thanking her for the honest review and expressing hope to welcome her back to the showroom, reflects a hands-on management style that values genuine connections. Another recurring theme is the joy of the curated collection. Sarah, another satisfied customer, shared her “fantastic shopping experience,” where she purchased “beautiful dresses, pants, accessories, and a handbag” and was so impressed she “strongly recommended” the store to her friends. The combination of style, sustainability, and personal service clearly creates fiercely loyal customers.

The team behind the scenes also receives acknowledgment. Yousra El Kerek, a Local Guide, praised the store as a “real secret tip with heart and style,” mentioning her affection for the second-hand boutique of her “dear friend Nadia.” The owner’s heartfelt response, thanking her for a “beautiful review” that captures the essence of the shop, showcases the community and friendship woven into the business model. These interactions on a public platform solidify Hello&GoodBuy’s image as more than a store; it is a community built on shared values.

Services and Offerings from Hello&GoodBuy

Hello&GoodBuy provides a focused yet comprehensive set of services centered on preloved fashion and sustainable living. The main offerings are designed to cater to buyers, sellers, and the wider community.

• Curated Preloved Fashion Retail: A meticulously hand-picked collection of second-hand clothing for women, ranging from everyday brands to designer labels.
• Luxury Consignment: A dedicated service for selling high-end, luxury fashion items through the boutique’s trusted platform.
• Clothing Donations & Store Credit: A program that accepts gently used clothing from the community, offering store credit in return or accepting donations to support environmental projects.
• Personalized Styling & Private Shopping: Exclusive, bookable shopping experiences with one-on-one attention and styling advice from the in-house team.
• Flexible Fulfillment: Multiple ways to obtain items, including in-store shopping, curbside pickup at the Al Rahah location, and a delivery service within Abu Dhabi.

Getting to Hello&GoodBuy in Al Rahah, Abu Dhabi

Hello&GoodBuy is conveniently situated on Ar Rahah Street in the Al Rahah district of Abu Dhabi. The store is located within the RBW2 area, sharing a space with MOUV Studio - Reformer Pilates & LAGREE, making it a great stop for those already visiting the studio. The area is a developing residential and commercial neighborhood, easily accessible by car. For precise directions, prospective visitors can use the plus code FJ48+4W Abu Dhabi in their navigation apps. The store is noted for being wheelchair accessible, ensuring all guests can comfortably enjoy the boutique.

Store Hours and Contact Information

Planning a visit is straightforward. Hello&GoodBuy’s operating hours, as confirmed by recent updates on Google Maps, vary by day. The boutique is typically open from 11:00 AM to 6:00 PM, with adjusted hours on Friday (opening at 11:00 AM and closing at 5:00 PM) and extended hours on Saturday (open from 11:00 AM to 8:00 PM). The store is currently closed on Sundays. It is always recommended to check the official website or call the store directly to confirm holiday schedules or any last-minute changes before visiting.

For inquiries, booking an exclusive shopping experience, or learning more about consignment options, customers can reach the team directly. Phone inquiries are welcome at +971 58 585 0976. The store maintains a strong online presence, and the official website, www.hgb.earth, provides an in-depth look at their mission, team, and processes. Social media profiles on Instagram and Facebook are also active with updates on new arrivals and community events.

Common Questions

What exactly is the shopping concept at Hello&GoodBuy?

Hello&GoodBuy is a women-led curated thrift store that sells hand-picked, preloved fashion and accessories. It focuses on quality and style, operating on a mission to give clothes a second chance at happiness while promoting sustainable consumption.

Can I sell my own designer bags and clothes at Hello&GoodBuy?

Yes, the store offers a dedicated luxury consignment service specifically for high-end, luxury items. For other gently used, quality clothing, you can explore their store credit program.

Does Hello&GoodBuy offer private shopping appointments?

Absolutely. Exclusive shopping experiences can be booked via the official website (https://www.hgb.earth/booking/). These sessions provide a private, personalized styling experience in the boutique.

What are Hello&GoodBuy’s store hours in Al Rahah?

Based on the latest updates, the store is generally open from 11:00 AM to 6:00 PM, with Fridays closing at 5:00 PM and Saturdays open until 8:00 PM. The store is closed on Sundays. Contacting them directly to confirm is always a good idea.

Is the store accessible for customers with wheelchairs?

Yes, according to attributes listed on Google Maps, Hello&GoodBuy has a wheelchair-accessible entrance.

How can I donate clothes to support Hello&GoodBuy’s mission?

The store warmly welcomes clothing donations. Every donated item that sells contributes to their environmental projects, such as tree planting and beach cleanups. You can drop off your donations at the Ar Rahah Street location during business hours.

Do I have to visit the store to shop, or is delivery available?

Hello&GoodBuy offers flexible options. You can shop in-store, use curbside pickup, or have your items delivered via their delivery service.