Lacoste - Abu Dhabi Mall

Lacoste - Abu Dhabi Mall brings the iconic French sportswear brand to the heart of the UAE capital. Located on the First Floor of the renowned Abu Dhabi Mall in Al Zahiyah, this boutique is the go-to destination for shoppers seeking the brand’s signature polo shirts, elegant leather goods, and refined accessories. As a retail chain celebrated worldwide for blending athletic heritage with everyday elegance, this store offers a curated in-person experience that complements the brand’s online boutique at lacoste.ae.

Whether you are updating your wardrobe with classic polos, searching for sophisticated leather handbags, or exploring the latest seasonal collections, the team at this location is ready to assist. The store’s position within one of Abu Dhabi’s premier shopping centers makes it a convenient stop for both residents and visitors looking to invest in high-quality, timeless fashion for men and women.

Women’s Fashion & Accessories at Lacoste - Abu Dhabi Mall

While Lacoste is universally known for its men’s polo shirts, the Abu Dhabi Mall boutique dedicates significant space to its women’s line. Shoppers can explore a range of clothing that captures the brand's sporty-chic DNA, from crisp polo shirts and elegant dresses to relaxed sweatshirts and tailored trousers. The store also showcases a full array of accessories, allowing customers to complete their look with luxury sunglasses, watches, belts, and fragrances.

Signature Leather Goods for Women

A standout feature of the women's department is the leather goods collection. Customers can browse and handle a variety of handbags, including tote bags, crossbody bags, shoulder bags, and small leather accessories. The tactile experience of choosing a wallet or a handbag in person is a key advantage of visiting this physical retail space.

Customer Reviews & Ratings

Lacoste - Abu Dhabi Mall holds a 3.8-star rating on Google Maps based on 74 reviews. Customer feedback paints a mixed picture, with many reviewers expressing appreciation for the brand’s classic style but several noting significant concerns about staff attitude. A recurring theme in recent Google Maps reviews involves the customer service experience, which some shoppers have described as unwelcoming.

One reviewer reported an interaction while attempting to purchase a watch, stating the staff member was unhelpful and impolite. Another detailed an experience buying sunglasses as a gift, during which the associate repeatedly asked them not to touch the product to avoid scratches, which the customer felt was delivered in a rude manner. The business has responded to some of these criticisms on Google Maps, thanking customers for their feedback and indicating that the issues have been addressed. While the product quality is rarely questioned, the in-store experience appears to be a point of friction for a segment of visitors.

Lacoste - Abu Dhabi Mall in Al Zahiyah

The boutique is situated inside Abu Dhabi Mall, a major shopping and lifestyle destination in the Al Zahiyah district. This area, formerly known as the Tourist Club Area, is a bustling hub of retail, dining, and entertainment, easily accessible from across the city. The store’s location on the first floor places it among other premium international brands, creating a convenient shopping circuit for fashion enthusiasts.

Abu Dhabi Mall provides ample parking and is served by numerous taxi and public transport routes, making the store easily reachable. For those unfamiliar with the mall layout, the boutique is a straightforward find inside a landmark shopping complex.

What Sets Lacoste - Abu Dhabi Mall Apart

This location is an integral part of Lacoste’s “Digital Boutique” ecosystem in the UAE. Shoppers can experience the fabric, fit, and finish of garments in person before purchasing, a service that purely online shopping cannot replicate. The store also acts as a pickup point for the brand’s local delivery service, which can bring online orders to your door in as little as two hours within the UAE.

Additionally, the store benefits from Lacoste's overall customer service infrastructure in the region, which includes a dedicated Guest Relations Team available seven days a week, free standard delivery, and free returns for online purchases. While the physical boutique’s service has received criticism, the broader brand offers multiple channels for resolving issues and making purchases smoothly.

Common Questions

What are the opening hours for Lacoste - Abu Dhabi Mall?

Based on Google Maps data, the store opens at 10:00 AM. Closing time appears to vary, with indications of 10:00 PM or 11:00 PM. To confirm the exact closing time for a specific day, it is best to contact the store directly at +971 2 650 3021.

Does this Lacoste store offer a delivery service?

Yes. According to its Google Maps listing, the Lacoste - Abu Dhabi Mall location is associated with a delivery service. Customers can also place orders through the official UAE website (lacoste.ae), which offers delivery to your door in as little as two hours.

What products are available at the Abu Dhabi Mall boutique?

The store carries the full Lacoste collection, including polo shirts, shoes, and leather goods for men and women. The Google Maps listing highlights the women's clothing range, and the official website confirms availability of accessories, watches, sunglasses, and fragrances in its physical stores across the UAE.

Does the store accept credit cards?

The official Lacoste UAE website displays multiple accepted payment methods, including major credit cards and online payment gateways. In-store, card payments are standard for a mall-based international retailer, though you may wish to confirm specific card schemes with the staff.

What is the best way to contact Lacoste - Abu Dhabi Mall?

You can reach the store by phone at +971 2 650 3021. For general inquiries, online orders, or customer service complaints, Lacoste UAE provides a Guest Relations Team available by phone at 800 522 6783 or by WhatsApp at +971545821751, seven days a week from 10:00 AM to 10:00 PM.

What should I know before visiting based on recent reviews?

Several recent Google Maps reviews from late 2024 and early 2025 mention poor customer service interactions, specifically regarding unhelpful and impolite staff. While these are individual experiences, being aware of them may help set expectations. If you encounter any issues, the brand's centralized UAE customer service team is responsive and can assist with resolving problems.