Reward Hospitality Canberra

Reward Hospitality Canberra operates as the leading hospitality supplier for the Australian Capital Territory from its location at 59 Dacre Street in Mitchell. The store and distribution centre serves a wide range of food-service businesses, healthcare facilities, accommodation providers, and educational institutions with thousands of commercial-quality supplies. Whether you run a restaurant, bar, catering business, or other venue, the Canberra team provides trade pricing and expert product knowledge to support your operations.

The Mitchell location functions as both a retail store open to the public and a distribution hub for bulk orders. Customers can shop in person, place online orders for delivery anywhere in Australia, or use the Click & Collect service to pick up in-stock items within four business hours. Reward Hospitality Canberra holds a 4.2-star rating on Google Maps, with reviewers consistently praising the professional service, fast delivery, and extensive product range.

Product Range at Reward Hospitality Canberra

The Canberra store stocks hospitality supplies across every major category needed by commercial kitchens and front-of-house teams. The inventory includes tableware such as crockery and cutlery, glassware including beer glasses, wine flutes, all-purpose glasses, and specialty drinkware. Bar tools from cocktail shakers to ice buckets and glass hangers are available, along with kitchenware covering cookware, kitchen tools, storage solutions, and consumables.

Commercial equipment forms a significant part of the offering, with benchtop appliances, heavy kitchen equipment, and furniture for dining areas. Takeaway and packaging products include disposable cups, containers, greaseproof paper, and custom-printed packaging. Cleaning and bathroom supplies feature paper disposables, dispensers, cleaning chemicals, and janitorial equipment. Hotel and accommodation products cover guest amenities, linen, room accessories, and housekeeping trolleys.

Tabletop and Glassware

• Accolade — trend-led crockery blending bold design with premium durability
• Pro.mundi — affordable quality crockery, cutlery, and tabletop essentials
• Drinkware — beer glasses, wine flutes, all-purpose glasses, specialty glasses, carafes, jugs

Kitchenware and Equipment

• Pro.equip — commercial shelving, benchtop, and heavy equipment for reliability under pressure
• Pro.cooker — durable ergonomic cookware and tools for professional kitchens
• Essentials Collection — dependable kitchen and crockery basics that keep service flowing

Cleaning and Hygiene Supplies

• Kleaning Essentials — professional-grade cleaning solutions for spotless spaces
• Soft Clean — washroom paper, dispensers, and consumables balancing comfort and value

Takeaway and Eco-Friendly Packaging

• Earth Essentials — practical eco-friendly takeaway solutions that perform without costing the earth
• Custom Printing — custom-printed branded packaging, glassware, crockery, napkins, and coasters

Hotel and Accommodation Products

• Choyer — premium amenities and linens for welcoming memorable stays through thoughtful detail

Customer Reviews and Reputation

Reward Hospitality Canberra has earned a 4.2-star rating on Google Maps based on 18 reviews. The feedback highlights consistent themes of knowledgeable, friendly staff and a wide selection of quality products. Google Maps reviewers frequently mention the professionalism of the Chemworks team, with one noting the staff are “professional, friendly, and extremely knowledgeable about their products.” Another reviewer described the service as “very fast and excellent customer service” and strongly recommended the store for its wide range of quality hospitality products.

Reviewers also emphasize the convenience of delivery and the helpfulness of the in-store team. One customer stated, “Excellent service and a great range of products. Fast delivery and friendly staff in the office always ready to help.” These consistent themes across multiple reviews reinforce the Canberra store's reputation for reliable service and comprehensive product availability.

Services and Business Solutions at Reward Hospitality Canberra

Beyond product sales, Reward Hospitality delivers professional services that support operational efficiency for hospitality businesses. The Canberra team provides quotes on bulk orders and organises direct delivery anywhere in Australia. Trade Account holders unlock credit facilities and additional benefits, making procurement simpler for regular customers.

The Click & Collect service allows customers to order online and collect in-stock items within four business hours, a practical solution when urgent supplies are needed. Free metro delivery is available on orders over $200, subject to terms and conditions. Account management services cover metro and regional areas with experienced business-to-business support across hospitality, catering, healthcare, accommodation, mining, education, and more.

Specialist Services Available

• Project and Product Consultation — comprehensive solutions for projects from suburban cafes to hotels and stadiums
• Equipment Expertise — access to trusted quality brands and innovative equipment solutions
• Venue Design — from conceptualisation and design through to fit-out and completion, including 3D renders and walk-through videos
• Custom Printing — branded printing on glassware, crockery, takeaway cups, packaging, napkins, greaseproof paper, and more
• Corporate Accounts — dedicated single-source supply partnerships for large corporations and multi-site operations

Reward Hospitality Canberra in Mitchell, Australian Capital Territory

The Canberra store is situated at 59 Dacre Street in the industrial suburb of Mitchell, approximately 10 kilometres north of Canberra's city centre. Mitchell is a well-established commercial and light-industrial area, home to numerous trade suppliers, warehouses, and automotive businesses. The location provides convenient access via Flemington Road and the Federal Highway, making it practical for customers across the ACT and surrounding regions.

The store operates Monday through Friday from 8:00 AM to 4:00 PM, remaining closed on Saturdays, Sundays, and public holidays. Customers can reach the store by calling 1800 473 927 for product enquiries, quotes, or to discuss account options. The nationwide delivery network means customers anywhere in Australia can receive products from the Canberra distribution centre.

Frequently Asked Questions

What are the opening hours for Reward Hospitality Canberra?

Reward Hospitality Canberra is open Monday through Friday from 8:00 AM to 4:00 PM. The store is closed on Saturdays, Sundays, and public holidays.

Does Reward Hospitality Canberra offer Click & Collect?

Yes, Click & Collect is available at the Canberra store. Select Click & Collect at checkout and all in-stock items will be ready for collection within four business hours. Please note terms and conditions apply.

What products can I buy from Reward Hospitality Canberra?

The Canberra store stocks thousands of hospitality supplies including tableware, glassware, kitchenware, commercial equipment, takeaway and packaging products, cleaning and bathroom supplies, hotel amenities, and uniforms. The store also supplies products from Reward Hospitality's exclusive brands such as Pro.equip, Pro.cooker, Accolade, Earth Essentials, Soft Clean, Pro.mundi, Kleaning Essentials, Essentials Collection, and Choyer.

Can the general public shop at Reward Hospitality Canberra?

Yes, the Canberra store is open to the public. You can shop where the chefs shop and take advantage of commercial-quality products for home use. Trade account pricing is available for business customers.

Does Reward Hospitality Canberra deliver outside the ACT?

Yes, the Canberra team can organise direct delivery to anywhere in Australia. Free metro delivery is available on orders over $200. Contact the store or check the website for delivery information specific to your location.

What industries does Reward Hospitality Canberra serve?

Reward Hospitality supplies products to a wide range of industries including hospitality, catering, healthcare, accommodation, education, leisure and entertainment, quick-service restaurants, and government. The dedicated account management team provides industry-specific solutions for each sector.

Does Reward Hospitality Canberra offer custom printed products?

Yes, custom printing services are available on many products including glassware, crockery, takeaway cups, packaging, napkins, greaseproof paper, bags, and coasters. Contact the Canberra store for more information on custom printing options.

Can I open a trade account with Reward Hospitality Canberra?

Yes, business customers can apply for a Trade Account to unlock credit facilities and additional benefits. Visit the Reward Hospitality website to complete a Credit Application form, and the team will assist with setting up your account.

For accurate product availability, current pricing, and advice tailored to your specific hospitality or food-service requirements, contact Reward Hospitality Canberra directly. When comparing hospitality supply businesses, consider factors such as product range, delivery options, trade account facilities, and customer service reputation. Ilistify provides detailed business profiles to help you evaluate and choose the right supplier for your venue.