Pollen

Pollen is an award-winning cafe nestled in the heart of the Australian National Botanic Gardens in Acton, Australian Capital Territory. Known as much for its stunning interior as its delicious menu, Pollen offers a dining experience where nature and cuisine come together in perfect harmony. Surrounded by native flora and flooded with natural light, this welcoming space has become a cherished destination for Canberra locals and visitors seeking a relaxed escape from the daily grind. Whether you're dropping in for a perfectly brewed flat white, gathering with friends for a long lunch, or celebrating a special occasion, the team at Pollen ensures every visit feels like stepping into a good friend's home.

The cafe is the vision of founder Tracy Keeley, who combined her background in human resources with a passion for social connection to create a space that feels both chic and comforting. The interior design blends the warmth of a family kitchen with the elegance of coastal Hamptons style, featuring clean timber furniture, feminine decor, and abundant fresh florals. The result is an atmosphere of relaxed elegance that encourages guests to linger, chat, and savor every moment. From the lush garden views to the carefully curated playlist, every detail has been thoughtfully considered to enhance your experience at this beloved Acton institution.

Our Seasonal Menu

The kitchen at Pollen takes pride in offering a menu that reflects the best of Canberra's seasonal produce. All-day breakfast options are a highlight, with standout dishes including the renowned croissant benny and perfect waffles that have earned a loyal following. For those visiting later in the day, the lunch selection features fresh, thoughtful plates such as the smoked trout salad and popular pulled pork tacos. Each dish is prepared with care, balancing wholesome ingredients with indulgent flavors to satisfy a variety of dietary preferences.

• All-Day Breakfast: Enjoy classics and creative twists, from avocado toast to signature egg dishes, served until the kitchen closes.
• Lunch Favorites: Choose from salads, gourmet burgers, and tacos made with locally sourced ingredients.
• Fresh Juices & Drinks: A selection of cold-pressed juices, smoothies, beer, cider, and local wines complements every meal.
• Specialty Coffee: Expertly prepared espresso drinks, including the popular flat white, using premium beans for serious coffee lovers.

A Destination for Coffee & Connection

For serious coffee devotees, Pollen is a must-visit spot in Acton. The cafe takes its coffee program seriously, serving exceptional brews that pair beautifully with the serene garden setting. The baristas are skilled in crafting everything from a velvety cappuccino to a bold long black, ensuring each cup meets the high expectations of Canberra's discerning coffee community. The aroma of freshly ground beans mingles with the scent of native blossoms, creating a sensory experience that keeps guests coming back.

Beyond the coffee, Pollen was intentionally designed to foster connection. Founder Tracy Keeley understood the importance of social interaction and created a space where customers can thrive, connect, and engage. The cafe buzzes with conversation — friends catching up, families enjoying a weekend brunch, professionals holding casual meetings — all against a backdrop of lush greenery. It's a place where you can feel alive, present, and fully abundant, just as the name suggests.

Picnic Hampers & Garden Dining

One of Pollen's most unique offerings is the picnic hamper experience. Guests can pre-order a gourmet hamper filled with seasonal favorites, house-made treats, and artisan delights. Inside, you'll find Sonoma bread, dips, olives, artisan cheeses, and charcuterie — everything needed for a memorable outdoor feast. Simply pick up your hamper from the cafe, spread out a rug in the Botanic Gardens, and enjoy your meal among the gum trees. It's an ideal way to celebrate a special occasion or simply enjoy a beautiful Canberra afternoon.

Events & Private Celebrations

Pollen transforms beautifully for private events, from intimate weddings and cocktail parties to long lunches and corporate dinners. The venue features dramatic floral installations, fresh white timber accents, and food that leaves a lasting impression. The events team works closely with hosts to tailor every detail, ensuring each celebration reflects the unique style and preferences of the guests. Whether you're planning a bridal shower, a milestone birthday, or a professional gathering, the versatile space adapts to create unforgettable moments.

Weddings at Pollen

Say 'I do' surrounded by the natural beauty of the Australian National Botanic Gardens. Pollen offers a magical setting for wedding ceremonies and receptions, with both indoor and outdoor spaces available. The dedicated events team handles everything from menu planning to floral design, allowing couples to relax and enjoy their special day. The combination of exquisite food, stunning surroundings, and attentive service makes Pollen one of Canberra's most sought-after wedding venues.

Why Visitors Love Pollen

Guests consistently praise the warm, friendly service provided by the Pollen team. Despite the cafe's popularity and busy periods, staff members go out of their way to accommodate requests and make everyone feel welcome. The atmosphere is frequently described as beautiful and charming, with both indoor and outdoor seating options that allow visitors to soak in the gardens. Many reviewers recommend combining a meal at Pollen with a leisurely walk through the Botanic Gardens, where you might spot large lizards sunning themselves near the cafe.

• LGBTQ+ friendly: An inclusive, welcoming space for all visitors.
• Accessible location: Situated within the Botanic Gardens with public transport options and cycling access.
• Kid-friendly atmosphere: Families appreciate the relaxed outdoor setting where children can enjoy nature.
• Moderate pricing: Excellent value for the quality of food and unique setting, with meals ranging from $20–40 per person.

Location, Hours & Reservations

Pollen is located at Clunies Ross St, Acton ACT 2601, within the Australian National Botanic Gardens. The cafe is open seven days a week from 9:00 am to 3:00 pm, with the kitchen taking last orders at 2:30 pm. Takeaway coffee and cake service begins at 2:00 pm daily. Reservations are recommended, especially on weekends and during peak seasons, and can be made through the website. Walk-ins are always welcome based on availability, with tables reserved for up to two hours during opening times.

For those planning a visit by public transport, the gardens are accessible via local bus routes. Cyclists will find bike-friendly paths, and ample parking is available for those driving. The cafe's setting within one of Australia's premier botanical gardens makes it a convenient and inspiring destination for anyone exploring the Acton area or looking for things to do in Canberra.