ECMS (Previously Euro Coffee Machine Services)

ECMS (Previously Euro Coffee Machine Services) stands as a unique destination in Kaleen, Australian Capital Territory, where a passion for coffee permeates every service offered. The business at 49 Powlett St combines specialist coffee machine repair with a dedicated local roasting operation, making it a true hub for coffee enthusiasts and cafe owners alike. Founded in 2009 by Steven Gianakakis, ECMS was built on a mission to deliver a reliable, high-quality family-owned and operated coffee machine repairer and local coffee roaster to the Canberra region. This dual focus sets ECMS apart, serving both the technical needs of espresso equipment and the desire for freshly roasted, distinctive coffee beans.

Walk into their world of coffee, and you'll find a service grounded in meticulous detail and a genuine enthusiasm for the craft. Whether a domestic super-automatic needs a routine service or a commercial machine demands urgent attention, the ECMS workshop operates with a precision that aims to return each machine to 'as good as new' condition. This commitment to excellence is matched by their roastery, which sources unique beans from South America and Papua New Guinea, roasting them locally to showcase their full potential. At ECMS, coffee is not just a beverage; it's a pursuit of quality, repaired and roasted with passion.

Coffee Roasting & Blends at ECMS in Kaleen

The roastery side of ECMS is where the alchemy happens. The team sources green coffee beans directly from countries like Brazil and Papua New Guinea, ensuring a supply chain that prioritizes uniqueness and freshness. By roasting in small batches locally, ECMS maintains tight control over the profile of each bean, delivering coffee that is vibrant and full of character. Their signature offering, the 'House Blend No. 8', has become a celebrated staple, developed over years of experience and customer feedback.

Signature Roasted Coffee Products

• House Blend No. 8 – The hero blend, available in 250g, 500g, and 1kg bags, offered both as whole beans and pre-ground.
• Brazil Water Decaf – A 500g ground option for those seeking a full-flavoured decaffeinated coffee without compromise.

Coffee Machine Servicing & Repairs

ECMS has established a reputation for expert coffee machine servicing and repair work, handling a broad spectrum of kitchen equipment. The business is particularly noted for its skill with E61 group head machines, a classic and widely respected design. However, their technical capabilities extend far beyond that, encompassing a long list of popular domestic and commercial brands.

The workshop at 49 Powlett St is equipped to diagnose and resolve issues ranging from leaky boilers and failing pumps to complex electronic faults. Customer reviews consistently highlight the speed, professionalism, and fair pricing of the repair service. One reviewer noted, 'Steve has repaired my machine multiple times now, and I have been very impressed each time. Good work, reasonably priced, and, importantly, quick.' This emphasis on a fast turnaround is a significant benefit, especially when compared to lengthy wait times elsewhere.

Brands Serviced by ECMS

The ECMS workshop welcomes a wide variety of espresso machine brands, ensuring that many owners can find expert local support. The brands specifically listed include:

• Saeco
• Isomac
• Gaggia
• Lelit
• Rancilio
• ECM
• Bezzera
• Diadema
• Expobar Trofitech
• Vibiemme

This list, alongside generic 'domestic and commercial' machines, positions ECMS as a versatile repairer for the Canberra coffee community.

Customer Reviews & Ratings for ECMS

With an average rating of 4.6 stars from 11 Google reviews, customer sentiment for ECMS is overwhelmingly positive. Feedback consistently points to the owner, Steve, as a key reason for their satisfaction, using words like 'helpful', 'professional', 'friendly', and 'competent'. The recurring theme across multiple reviews is the combination of quality workmanship and excellent customer service.

Dean Adams, a Local Guide with 93 reviews, shared a long-term perspective: 'Steve has been servicing my Unico Splendor for several years now and I find him professional, friendly and competent. He also roasts really fantastic beans!' This review neatly summarises the dual strengths of the business. Another reviewer, Dg Sutton, highlighted the collaborative aspect of the service: 'Steve is very helpful. We restored a Wega 2 group machine. It is now for sale after we repaired it.' Such reviews paint a picture of a business that is not only technically proficient but also deeply engaged with its customers' projects.

ECMS in Kaleen, ACT: Location & Operations

ECMS is situated at 49 Powlett Street in the suburb of Kaleen, Australian Capital Territory. The location serves as both the repair workshop and the base for the coffee roasting and sales operation. Business is conducted by appointment, allowing for a focused and efficient service. Their regular operating hours are from 8:30 am to 6:00 pm on weekdays, and 9:00 am to 2:00 pm on weekends. A key differentiator for commercial clients is the availability of a 24/7 commercial emergency service, providing critical support outside of standard hours. Customers can get in touch by calling 0410 469 411 or emailing eurocoffeems@iinet.net.au.

What Sets ECMS Apart

Several core attributes define the ECMS experience. It is a family-owned and operated business, established with the clear goal of providing a reliable and high-quality service to the local Canberra region. Unlike a standard repair shop, the fusion of a technical repair service with a boutique coffee roastery creates a comprehensive coffee-focused destination. The ability to pick up freshly roasted beans while dropping off a machine for a service fuses two complementary worlds. Customer feedback and the business's own narrative emphasize the meticulous detail applied to repairs, ensuring machines are returned in optimal condition—a promise that aligns perfectly with the 'as good as new' standard they set for themselves.

Common Questions

Does ECMS offer emergency coffee machine repair?

Yes, ECMS provides a 24/7 commercial emergency service, ensuring that cafes and restaurants can get critical support outside of normal business hours. For standard repair and servicing, appointments are made during regular operating times.

What types of coffee machines does ECMS repair?

The team is highly experienced with all coffee machines with an E61 head. They also service many leading domestic and commercial brands, including Saeco, Isomac, Gaggia, Lelit, Rancilio, ECM, Bezzera, Diadema, and Expobar Trofitech. It's best to contact them directly regarding any specific brand not listed.

What coffee products can I buy from ECMS?

ECMS freshly roasts unique coffee beans sourced from South America and Papua New Guinea. Their signature 'House Blend No. 8' is available as whole beans or ground in 250g, 500g, and 1kg bags. They also offer a 'Brazil Water Decaf' in a 500g ground format. Coffee can be purchased via their website or directly at their Kaleen address.

Where is ECMS located and what are the operating hours?

The workshop is located at 49 Powlett Street, Kaleen, ACT 2617. Operation is by appointment. Regular hours are Monday to Friday from 8:30 am to 6:00 pm, and Saturday and Sunday from 9:00 am to 2:00 pm. The 24/7 commercial emergency line is available by phone at 0410 469 411.

How can I book a coffee machine repair with ECMS?

Repairs are managed by appointment. To schedule a service, you can call 0410 469 411, email eurocoffeems@iinet.net.au, or use the contact form on their website at eurocoffeems.com. Inquiries about repairs and coffee orders are both welcome through these channels.

Whether you need a meticulously repaired espresso machine or a bag of freshly roasted, unique coffee, ECMS offers a specialist, passion-driven service from its base in Kaleen. We encourage you to compare their profile with other providers to find the perfect match for your coffee requirements.