Coles Canberra Civic

Coles Canberra Civic is a full-service supermarket located in the heart of Australia's capital. Situated on the ground floor of the Canberra Centre at the corner of Bunda Street and Petrie Street, this store offers a convenient shopping experience for inner-city residents, office workers, and visitors alike. The store provides a comprehensive range of grocery items, fresh produce, bakery goods, meat, deli products, and household essentials under one roof.

With operating hours from 7:00 am to 10:00 pm daily, Coles Canberra Civic accommodates a variety of schedules, whether shoppers need an early morning shop, an after-work grocery run, or a late-evening restock. The store is known for its accessibility and integration into the busy Canberra Centre retail precinct, making it a key destination for anyone in the Civic area seeking quality groceries and daily necessities.

Shopping Options at Coles Canberra Civic

Coles Canberra Civic offers multiple ways to shop, tailoring the experience to different customer needs. The store provides a traditional in-store shopping experience where customers can browse the aisles, select fresh produce, and interact with staff. For those short on time, a convenient click-and-collect service allows online orders to be placed and picked up at the store. Additionally, the supermarket offers a home delivery service, bringing groceries directly to customers' doors within the Canberra region.

In-Store Shopping

The spacious layout of Coles Canberra Civic allows for a comfortable browse through departments including a full-service deli, a bakery with fresh bread and pastries, a butchery section, and extensive fresh fruit and vegetable displays. The store is designed to make finding everyday items efficient while also encouraging discovery of new products.

Pick Up and Delivery

Coles Online is integrated with this location. Customers can place orders via the Coles website or app and select Canberra Civic as their pickup point. Home delivery is also available, covering the Civic area and surrounding Canberra suburbs. This flexibility makes Coles Canberra Civic a valuable resource for busy professionals, families, and anyone seeking to streamline their grocery shopping.

Customer Service and Reviews

Coles Canberra Civic holds a 4.1-star rating on Google Maps based on over 1,500 reviews, indicating a generally positive reception from the community. Google Maps reviews highlight both exceptional service and occasional challenges that are part of any busy retail environment.

Service Highlights

Many reviewers note friendly and helpful staff interactions. One recent review specifically praised a team member named Kali for providing quick and friendly assistance with coconuts, describing the service as "super." This kind of personal mention suggests that individual staff members make a positive impact on the shopping experience.

Customer Feedback

As with any high-traffic store, reviews are mixed. Some customers have reported issues with voucher redemption and perceived rudeness during service interactions. Another reviewer described a disagreement over a valid coupon, noting a different Coles location had accepted it without issue. This feedback points to potential inconsistencies in policy application, which management may use to refine staff training and customer service protocols.

Location and Accessibility in Canberra Civic

Coles Canberra Civic is prominently located at the intersection of Bunda Street and Petrie Street, within the Canberra Centre shopping complex. This central Civic address places it steps away from public transport hubs, office buildings, and residential apartments. The surrounding area is a vibrant mix of retail, dining, and entertainment venues, making the supermarket a natural stop during a day of shopping or after work.

The store is located on the ground floor, providing easy access for customers with prams, wheelchairs, or mobility aids. The Canberra Centre itself offers multi-level parking, with convenient lift and escalator access to Coles. Public transport users can reach the store via multiple bus routes that terminate at or pass through the City Bus Interchange, a short walk away.

Coles Canberra Civic is identified as an LGBTQ+ friendly business, reflecting the inclusive values of both the company and the Canberra community. This attribute is noted on the store's Google Maps profile and aligns with the diverse and welcoming atmosphere of the city.

What Sets Coles Canberra Civic Apart

This supermarket distinguishes itself through its prime location and extensive opening hours. Operating daily from 7:00 am to 10:00 pm, it offers an earlier start and later close than many competitors, catering to shift workers, early risers, and those needing last-minute items. The combination of in-store, pickup, and delivery services provides genuine flexibility unmatched by smaller grocers in the area.

The store's integration with the Coles loyalty program, Flybuys, allows customers to earn points on every purchase, redeemable for rewards and discounts. Coles also regularly features weekly specials and catalogue deals, making it possible for budget-conscious shoppers to save on their regular grocery spend when they plan their shops to coincide with promotions.

Another notable feature is the co-located Liquorland Canberra Civic, situated on the same ground floor level within the Canberra Centre. While a separate business, its proximity allows shoppers to conveniently purchase alcoholic beverages alongside their grocery shopping in a single trip. Liquorland operates with slightly different hours, closing at 9:00 pm.

Common Questions

What are Coles Canberra Civic's opening hours?

The store is open daily from 7:00 am to 10:00 pm.

Does Coles Canberra Civic offer home delivery?

Yes, home delivery is available through Coles Online. Orders can be placed on the Coles website or app for delivery from this location.

Can I pick up online orders at this store?

Yes, Coles Canberra Civic offers a Click & Collect service. You can order online and choose this store as your pickup location.

What parking is available at Coles Canberra Civic?

Shoppers can use the Canberra Centre parking facilities, which include multi-level car parks. The store is accessible via lifts and escalators from the parking areas.

Is Coles Canberra Civic wheelchair accessible?

Yes, the store is on the ground floor of the Canberra Centre with step-free access, making it wheelchair friendly.

Does this location accept Flybuys?

Yes, Coles Canberra Civic participates in the Flybuys loyalty program. Points can be earned and redeemed at this store.

Is there a liquor store nearby?

Yes, Liquorland Canberra Civic is located on the same ground floor, offering a range of alcoholic beverages.

Can I contact Coles Canberra Civic by phone?

Yes, the store's phone number is +61 2 6276 2100 for direct inquiries.