Tea Jac

Tea Jac is a specialty tea house and loose-leaf tea brand located in Kingston, Australian Capital Territory. Established in 2017 by founder Jack Wu, the company has grown from a personal passion for authentic tea into a beloved destination for tea lovers across Australia. The physical shop at Shop3, Unit146/41 Eastlake Parade serves as both a retail space and an immersive tasting room where visitors can explore a curated selection of top-quality Chinese teas sourced with a commitment to purity, authenticity, and sustainability.

The philosophy at Tea Jac centers on preserving timeless tea culture and tradition. Rather than simply selling packaged goods, the brand invites customers to "Taste with Jack" and become their own tea master. The website and in-store experience emphasize education, storytelling, and the sensory journey that comes with properly prepared loose-leaf tea. The company's slogan, "Get it Whole & Right with Tea Jac," reflects a dedication to guiding customers through the complete tea experience — from selecting the right leaves to mastering the perfect brew.

Tea Selections & Specialties at Tea Jac

The product range at Tea Jac is carefully curated, focusing on premium Chinese loose-leaf teas that highlight distinct regional characteristics and processing methods. The online store and in-shop offerings include several key categories, each with its own flavor profile, aging potential, and brewing ritual.

Pu-erh & Liubao Hei Cha

Tea Jac is particularly noted for its pu-erh selection, including the celebrated Meiziqing raw pu-erh that draws enthusiastic reviews from repeat customers. These post-fermented teas from Yunnan and Guangxi provinces offer deep, earthy complexity and are prized for their aging potential. The Liubao teas in the collection represent a lesser-known but equally rewarding category of dark tea.

Oolong & Rock Tea

The oolong range at Tea Jac features rock teas from the Wuyi Mountains and other classic oolong styles. During in-store tastings, the staff frequently highlights the contrast between oolong and white tea, walking customers through the dramatic differences in aroma, body, and finish that result from varying oxidation levels and roasting techniques.

White, Green & Black Teas

For those who prefer lighter or more familiar profiles, Tea Jac stocks a refined selection of white tea, green tea, and black tea. These categories showcase the full spectrum of Chinese tea craftsmanship, from delicate silver needle white teas to robust, malty black teas suitable for daily drinking.

The Tea Tasting Experience at Tea Jac

A defining feature of Tea Jac is the personalized tasting experience offered in the Kingston shop. Multiple Google Maps reviewers describe being guided through complimentary tastings that illustrate how origin, age, and brewing method influence a tea's character. One reviewer recounted being shown the taste differences between oolong and white tea through a hands-on session, highlighting the educational approach that sets this tea house apart from ordinary retail counters.

These tasting sessions are led by passionate staff who share detailed knowledge about each tea's provenance and steeping requirements. Visitors consistently praise the welcoming, unhurried atmosphere that encourages questions and exploration. The experience is described as "a very special tasting" that transforms a simple purchase into a memorable encounter with tea culture.

Customer Reviews & Reputation

Tea Jac holds a flawless 5.0-star rating on Google Maps based on 46 reviews, placing it among the highest-rated tea houses in the Canberra region. The consistent praise across reviews highlights several recurring themes that define the customer experience.

What Reviewers Consistently Praise

• Exceptional tea quality: Descriptions like "the best tea I have ever had" appear repeatedly, with specific mention of the Meiziqing pu-erh as a standout offering.
• Knowledgeable and friendly service: Customers routinely mention the patient explanations and genuine enthusiasm of the staff, noting how the education enhances their appreciation of the teas.
• Generous tasting experiences: The complimentary tastings are mentioned as a highlight, with visitors appreciating the opportunity to sample before purchasing and to learn about different tea styles.

Reviewer Feedback on the Online Store

One reviewer, a Local Guide, shared that after visiting the physical shop, they explored the Tea Jac website and were "impressed" by the online shopping experience. They subsequently ordered six packs of Meiziqing pu-erh and praised both the tea quality and the seamless e-commerce process. The owner's engagement with reviews — responding warmly and personally to each customer — further reinforces the community-focused, relationship-driven ethos of the brand.

Online Store & Nationwide Shipping from Tea Jac

Beyond the Kingston shopfront, Tea Jac operates a full e-commerce platform at www.teajac.com, allowing tea lovers across Australia to access the same curated selection enjoyed by in-store visitors. The website features the complete range of teas organized by type, along with gift cards for those looking to share the Tea Jac experience.

Shipping is highlighted as a key advantage, with the company promoting "low flat-rate shipping across Australia" and a focus on "spreading true tea happiness" nationwide. The online store integrates smoothly with social media channels and offers a customer account system for repeat purchasers to manage orders and preferences.

Tea Jac Community & Brand Philosophy

Tea Jac describes itself as a "storyteller tea brand" and actively cultivates a community of tea enthusiasts through its website, social media presence, and in-store events. The brand's website features original poetry celebrating the meditative and uplifting qualities of tea, signaling a deeper cultural engagement that goes beyond commercial transaction. The "Tea Jac Community Sign Up" encourages customers to stay connected and continue their tea journey with guidance and special offers.

The brand's identity is built around "A Legacy of Spirit, Love and Quality," with founder Jack Wu's background combining business acumen (MBA from the University of Wollongong) with creative and cultural sensibilities. The shop in Kingston has operated since 2018, serving as the physical embodiment of a mission to share the purest, most authentic loose-leaf teas with a growing audience.

Location & Visit to Tea Jac in Kingston

Tea Jac is situated at Shop3, Unit146/41 Eastlake Parade in Kingston, ACT. The location places it within a vibrant retail and dining precinct near the Kingston Foreshore, a popular destination for locals and visitors alike. The shop is easily accessible and offers an inviting space for browsing, tasting, and learning about tea.

Getting There

The address is well-served by public transport, with cycling routes and vehicle access available. Visitors can plan their trip using standard mapping services by entering the full address: Shop3, Unit146/41 Eastlake Parade, Kingston ACT 2604. The shop's presence on Google Maps provides detailed directions and street-level imagery to aid first-time visitors.

Common Questions About Tea Jac

What types of tea does Tea Jac specialize in?

Tea Jac specializes in premium Chinese loose-leaf teas, including pu-erh, Liubao hei cha, oolong, rock tea, white tea, green tea, and black tea. The selection emphasizes authenticity, purity, and traditional processing methods.

Does Tea Jac offer tea tastings at the Kingston shop?

Yes. According to Google Maps reviews, Tea Jac provides complimentary tea tastings during shop visits, allowing customers to sample different teas while learning about their origin, age, and brewing techniques.

Can I order Tea Jac products online?

Yes. Tea Jac operates a full e-commerce website at www.teajac.com with low flat-rate shipping across Australia. The online store includes the complete tea collection and gift cards.

What are Tea Jac's opening hours?

Tea Jac is open Thursday through the remainder of the week from 10:30 am to 5:30 pm. The shop closes on days when not scheduled; contact directly or check Google Maps for the most current weekly hours.

How can I contact Tea Jac?

You can reach Tea Jac by phone at +61 450 589 056, by email at admin@teajac.com, or by visiting the shop at Shop3, Unit146/41 Eastlake Parade, Kingston ACT 2604. The contact form on the website is also available for inquiries.

When was Tea Jac established?

Tea Jac was established as a tea brand in 2017 in the Australian Capital Territory, with the first physical shop opening in Kingston in 2018.

Does Tea Jac offer gift cards?

Yes. The Tea Jac website prominently features gift cards available for purchase, making it easy to share the Tea Jac experience with friends and family.

To discover more about Tea Jac's curated teas, tastings, and community, visit their official website or stop by the Kingston shop. If you're comparing tea houses in Canberra and the ACT, save Tea Jac to your Ilistify shortlist to make an informed decision alongside other local tea purveyors.