DQ Solutions Aarau | Apple Premium Reseller

DQ Solutions Aarau is an Apple Premium Reseller and computer store situated on Bahnhofstrasse in the heart of Aarau, Switzerland. As part of the nationwide DQ Solutions network, this location offers customers access to the complete Apple product lineup alongside expert, certified advice and a wide range of professional services. From personal shopping for a new MacBook or iPhone to advanced technical support, data recovery, and on-site setup, the Aarau team provides a premium retail experience that extends far beyond a typical electronics shop.

What sets DQ Solutions apart is the combination of a welcoming storefront and deep technical expertise. Google Maps reviewers consistently praise the team for 'competent and friendly advice' and a personal service approach that makes selecting the right device straightforward. The store holds a 4.1-star rating across 295 reviews, reflecting a solid reputation in the local community. One reviewer noted being pleasantly surprised by competitive pricing on new products—sometimes lower than large electronics chains—while another highlighted the helpful assistance they received in choosing their device.

Apple Products and Accessories at DQ Solutions Aarau

The store carries the full range of Apple hardware, including MacBook Pro and Air, iMac, Mac mini, Mac Studio, iPad Pro, iPad Air, iPhone, Apple Watch, AirPods, Apple TV, and HomePod. Display models allow you to experience devices firsthand before making a purchase. Alongside hardware, DQ Solutions stocks Apple original accessories—cases, chargers, bands, and cables—as well as a curated selection of third-party products such as monitors, external drives, input devices, and docking stations.

Special attention is given to Mac and MacBook customers. The team can help you compare all models, understand the differences between M5 and M4 chips, and choose the right configuration for your workflow. When a brand-new MacBook Neo or a MacBook Air M5 is released, the Aarau store is ready with demo units, personalized walkthroughs, and immediate availability for purchase or finance. Whether you are upgrading from an older Intel-based Mac or exploring the Apple ecosystem for the first time, the staff guide you through every step.

Professional Services and Support

DQ Solutions Aarau is far more than a retail outlet. The location functions as a full-service hub for Apple users, providing a suite of professional services that cover the entire lifecycle of a device. These services are prominently featured on their website and are available by appointment or walk-in when capacity allows:

• Data migration: Transfer your files, applications, and settings from an old Mac, iPhone, or iPad to your new device.
• Data recovery: Specialists work to recover lost files, photos, and documents from damaged drives and devices. For complex cases, collaboration with Ontrack is available.
• Device setup and initial configuration: Leave the store with your new device fully set up, including email accounts, iCloud, and core apps.
• On-site installation: Hardware is delivered to your home or office and installed by experienced experts, ensuring everything works perfectly without you lifting a finger.
• Repairs: iPhone and Mac repairs are handled directly in the store. Services include screen replacement, battery service, keyboard repair, and liquid damage treatment.
• Device cleaning (Techsave): Professional internal and external cleaning for laptops and smartphones that have suffered fluid spills or accumulated dust and debris.
• Trade-in and ReFresh financing: Trade in your old Apple device for credit toward a new one, or opt for a low-monthly-payment financing plan through ReFresh that lets you upgrade to the latest model every two to three years.
• One-to-one training: Personalized sessions that teach you how to use your iPhone, iPad, Mac, or Apple Watch more effectively, tailored to your skill level and interests.
• Software installation: Applications, drivers, and utilities are installed and tested so you can begin working immediately.
• Kurz-Support: Free 90-day short support after purchasing a new Apple device from DQ Solutions.

Customer Reviews and Feedback

The 4.1-star Google Maps rating is built on hundreds of reviews that paint a detailed picture of what customers experience at this Aarau location. Positive reviews repeatedly mention friendly and competent consultation, particularly when choosing between different devices. Several customers emphasize the personal service and willingness to take time with each person, even during busy periods. One reviewer commented that the prices on new products were surprisingly fair and sometimes cheaper than at major electronics retailers, making DQ Solutions their preferred destination.

However, not all experiences are uniformly positive, and the reviews also highlight areas where customers have encountered challenges. A recurring theme in lower-rated feedback involves service repair limitations—specifically, one reviewer expressed disappointment when the store was unable to repair or replace a single defective key on a MacBook Pro keyboard, instead recommending a more extensive and costly solution. Such feedback is useful context for customers considering complex repairs that may fall outside the typical in-store service scope. The Aarau team actively responds to reviews via their Google Maps owner account, thanking those who leave positive feedback and engaging with critical experiences to improve.

Location and Accessibility on Bahnhofstrasse

DQ Solutions Aarau is located at Bahnhofstrasse 18, 5000 Aarau, placing it on the city's primary retail and transit corridor. The store is a short walk from the Aarau railway station, making it highly accessible for commuters and visitors arriving by train. The central location also means it sits alongside other shops, cafes, and services, so a visit fits naturally into daily errands or a dedicated shopping trip.

The store is wheelchair accessible and identified as LGBTQ+ friendly on Google Maps, underlining its commitment to creating a welcoming environment for everyone in the community. In-store services include on-site shopping and in-store pickup for online orders. While specific parking information is not listed on the website, the central Bahnhofstrasse area offers several public parking facilities within walking distance.

Hours, Contact, and Special Opening Times

Regular opening hours are Monday through Friday from 09:00 to 18:30 and Saturday from 09:00 to 17:00. The store closes on Sundays and also observes Swiss public holidays. Special opening times are published each year—for example, on Gründonnerstag the store typically opens from 09:00 to 16:00, while it remains closed on Karfreitag, Ostermontag, Auffahrt, Pfingstmontag, Maienzug, and Bundesfeiertag. A dedicated sales line (+41 62 723 05 55) and repair line (+41 62 511 49 89) connect you directly to the Aarau team.

For general inquiries or to schedule a service appointment, email verkaufaar@dq-solutions.ch. The website also provides a support hotline (0900 57 62 92, CHF 3.30/min from a landline) for remote assistance. Whether you need an urgent repair, want to book a one-to-one training, or simply have questions about the latest MacBook Air, the contact options are straightforward and clearly listed.

Common Questions About DQ Solutions Aarau

What are the opening hours of DQ Solutions Aarau?

The store is open Monday to Friday from 09:00 to 18:30 and Saturday from 09:00 to 17:00. It is closed on Sundays and on certain Swiss public holidays. Special opening times are published on the official website yearly, so checking there before a holiday visit is recommended.

Can I get my iPhone or Mac repaired at DQ Solutions Aarau?

Yes. The store offers repair services for iPhone and Mac devices. You can visit the store or call the repair line at +41 62 511 49 89 to discuss your issue. Services include screen replacement, battery service, liquid damage treatment, and keyboard repair. For complex cases, the team may coordinate with specialized repair partners.

Does DQ Solutions Aarau offer data transfer and migration services?

Absolutely. Professional data migration is available, where the team transfers your files, applications, and settings from your old Apple device to a new one. This service is performed by appointment. Data recovery for lost or damaged files is also offered, with escalation to Ontrack for extreme cases.

What products can I buy at DQ Solutions Aarau?

The store stocks the full range of Apple hardware including MacBook Pro, MacBook Air, iMac, Mac mini, Mac Studio, iPad Pro, iPad Air, iPhone, Apple Watch, AirPods, Apple TV, and HomePod. Accessories, cases, cables, and third-party peripherals are also available. You can shop in person or use the in-store pickup option for online orders.

Does DQ Solutions Aarau accept credit cards?

Apple Pay and contactless payment options are referenced on the website, and the location is tagged as accepting credit cards on mapping services, making transactions convenient for Apple Pay users and cardholders.

Is there a financing option for Apple products at DQ Solutions Aarau?

Yes, the ReFresh financing program allows you to purchase Apple products with low monthly payments over a fixed term. At the end of the term, you can upgrade to a new device, keep your current device by paying the remaining balance, or return it in good condition. Examples shown on the website include an iPhone 17 from CHF 28.35/month or a MacBook Air M5 from CHF 24.26/month. Financing details and precise terms are available during a consultation in store.

Can I book a personal training or setup session at DQ Solutions Aarau?

Yes. One-to-one training sessions are available to help you learn your device, explore specific features, or get set up with iCloud, email, and apps. New device setup and initial configuration can also be completed in-store so you leave with a ready-to-use device. On-site installation at your home or office is another service option for larger setups.

To compare this business with other Apple resellers and computer stores in the region, browse the listings on Ilistify. Review profiles, ratings, services, and customer feedback side by side before making your decision.