Novistore

Novistore is a versatile Swiss general store and online shop located at Fabrikweg 16 in Buchs, Aargau. Operating as an offering of NOVIDARTE AG, the store provides a wide selection of products spanning office supplies, electronics, household items, bags, textiles, and personal care accessories. With a 4.4-star rating on Google Maps from 53 reviews, Novistore has built a reputation for fast delivery and a diverse product catalog that caters to everyday needs.

Customers can browse everything from smartphone accessories and writing instruments to cleaning products and wellness items, all shipped from the company's Swiss warehouse. The store emphasizes customer-friendly policies including free shipping on orders over CHF 50, a 14-day return window, and a low-price guarantee. Whether you're setting up a home office, looking for a durable backpack, or restocking household essentials, Novistore positions itself as a convenient one-stop destination.

Product Range and Online Shopping at Novistore

Novistore's online catalog is organized into several clear categories that make it easy to find what you need. The store covers office and stationery supplies, IT and multimedia accessories, household goods, hygiene products, and a dedicated sale section. There is also a used items category and a loyalty points program for returning customers.

Office, Bags, and Textiles

• Bags and Backpacks: A variety of bags, backpacks, cosmetics pouches, and luggage including suitcases designed for airline hand luggage requirements.
• Caps and Hats: Headwear options suitable for everyday wear or outdoor activities.
• Shoes: A selection of footwear for different needs.

Electronics and Multimedia

• Audio and Batteries: Audio devices, batteries, and related accessories.
• Cables and Chargers: Charging cables, power adapters, and power banks.
• Weather Stations: Devices for monitoring local weather conditions.
• Phone and Tablet Accessories: Cases, screen protectors, and other mobile device add-ons.
• Flashlights and Auto Accessories: Torches and small electronics for vehicles.

Household, Hygiene, and Wellness

• Cleaning Supplies: Cleaning products, disinfectants, and related accessories.
• Protective Gear: Masks, gloves, and protective clothing.
• Air Purifiers: Devices to improve indoor air quality.
• Personal Care: Body creams, mini fragrance sprays, textile sprays, and room diffusers from brands like By Velcheva.
• Baby Products: Items such as a wooden baby mobile holder made from 100% beech wood.

Kitchen, Dining, and Decoration

• Kitchen Appliances and Tools: Hot air fryers, kitchen gadgets, and wine accessories.
• Decoration: Decorative items for the home.
• Umbrellas and Outdoor: Rain umbrellas and grill accessories.

Promotional and Swissness Items

• Giveaways: Scatter articles, keychains, lighters, and matchboxes.
• Swiss Products: Items emphasizing Swiss origin, including drink bottles and lanyards.

Customer Reviews and Ratings on Google Maps

Novistore holds a 4.4-star rating on Google Maps based on 53 reviews. Customer feedback highlights several recurring themes, including fast delivery and responsive customer service. Some reviewers have noted specific product experiences that provide insight into the quality and durability of certain items.

Delivery and Service

According to Google Maps reviews, customers frequently mention the speed of delivery. One reviewer appreciated the “schnelle Lieferung” (fast delivery) and noted that the backpack they received matched their expectations, though they advised handling it with some care. The business owner actively responds to reviews, thanking customers for their honest feedback and addressing concerns.

Product Durability Feedback

Reviews also contain candid observations about product longevity. One customer reported that a Titan EasyJet hand luggage suitcase developed a defect in the telescopic handle after six months. After repairing one side in an emergency, the other side later failed as well. The owner responded, acknowledging the feedback and indicating engagement with customer concerns. Another reviewer mentioned that a hot air fryer stopped closing properly after minimal use and that the touchscreen function malfunctioned. These reviews, while critical, show that Novistore engages with feedback and uses it to inform potential buyers.

The combination of mostly positive remarks on service speed and the owner's visible engagement suggests a business that values customer relationships even when product issues arise.

Novistore in Buchs, Aargau

Novistore operates from Fabrikweg 16, 5033 Buchs, in the canton of Aargau, Switzerland. The location serves as both the business address and the base for its Swiss warehouse operations. Buchs is situated in the northern part of Switzerland, within the economic region of Aargau, which has a strong mix of industrial and commercial activity.

For customers who prefer direct contact, the store provides a phone number (+41 62 836 60 43) and a WhatsApp chat option for inquiries. The physical location is classified as LGBTQ+ friendly according to Google Maps attributes. While the business primarily functions as an online retailer, customers can reach out to the team during operating hours for support or product questions.

Store Policies and Guarantees

Novistore outlines several customer-friendly policies on its website. Free shipping applies to orders over CHF 50, and the store offers a 14-day return window for most items. A “Tiefstpreisgarantie” (lowest price guarantee) is also advertised, and the company ships orders using Swiss Post.

Payment and security information is available on the site, and customers can review the full terms of service, refund policy, and privacy policy before making a purchase. Novistore also publishes a magazine-style blog with articles on topics like reducing screen time, summer products, home office setup, and airline hand luggage regulations, which adds educational value for shoppers.

Common Questions About Novistore

What kind of store is Novistore?

Novistore is a general store and online shop offering a broad range of products including office supplies, electronics, bags, household goods, personal care items, and more. It operates under NOVIDARTE AG in Buchs, Aargau, Switzerland.

Does Novistore offer free shipping?

Yes, Novistore provides free shipping on orders over CHF 50 within Switzerland. Orders are dispatched from their Swiss warehouse via Swiss Post.

What are Novistore's return policies?

Novistore offers a 14-day return window for most purchases. Customers should consult the Rückgaberichtlinien (return guidelines) on the website for detailed conditions and exclusions.

Can I contact Novistore for product support?

Yes, you can reach Novistore by phone at +41 62 836 60 43, via email at info@novistore.ch, or through WhatsApp chat. The contact page on the website lists all available communication channels.

Where is Novistore located?

Novistore's business address is Fabrikweg 16, 5033 Buchs AG, Switzerland. This is also where the Swiss warehouse is based.

Does Novistore have social media?

Yes, Novistore maintains active profiles on Facebook, Instagram, and TikTok under the handle @novistore.ch.

What brands does Novistore carry?

Novistore stocks several brands including By Velcheva (fragrances and body care), bluu, BiOHY (cleaning products), Kica, and Mercator. The product assortment also includes generic items in electronics, stationery, and household categories.

For shoppers looking to compare general stores in Switzerland, Novistore presents a solid option with a wide catalog, fast shipping, and responsive service. Explore other listings on Ilistify to find the best fit for your shopping preferences.