AFM Stadtgarage AG

Located on Delfterstrasse 16B in Aarau, AFM Stadtgarage AG stands as a reliable Volkswagen dealership serving the Aargau region. The business combines new and pre-owned vehicle sales with a comprehensive service department, offering a complete automotive experience under one roof. From purchasing your next car to maintaining it for years to come, the team at AFM Stadtgarage AG positions itself as a local partner for drivers who value quality and professionalism.

The dealership's digital presence on afmstadtgarage.ch highlights several key services: new vehicle configuration, a selection of Occasionen (pre-owned vehicles), rental cars, and an online appointment booking system for service needs. Visitors can explore Volkswagen and Volkswagen Nutzfahrzeuge models, schedule tire changes, or book routine maintenance directly through the website — a convenience that aligns with modern customer expectations.

Services from AFM Stadtgarage AG

The dealership provides a well-rounded range of automotive services tailored to Volkswagen owners and drivers in general. Based on information from their official website and Google Maps listing, the core offerings include:

• New and pre-owned vehicle sales: A showroom with current Volkswagen models and a rotating inventory of Occasionen (used cars).
• Vehicle configuration: Customers can configure new Volkswagen and VW Nutzfahrzeuge models online before visiting the dealership.
• Service and maintenance: The service department handles routine maintenance, repairs, and diagnostics for Volkswagen vehicles.
• Tire change service: Seasonal tire changes can be booked online, a frequently mentioned convenience on the website.
• Body shop (Karosserie): The contact page lists dedicated hours for the body shop, indicating collision repair and paint services.
• Rental cars (Mietwagen): A rental car service is advertised for customers needing temporary transportation.
• Fleet solutions (Firmenkunden): Special services for business and fleet customers are promoted, suggesting a dedicated commercial vehicle division.

The website also emphasizes a team of 27 employees across departments including sales, service, administration, parts, and building maintenance — a structure that points to a full-scale dealership operation rather than a small independent garage.

Customer Reviews & Ratings

AFM Stadtgarage AG holds a 4.4-star rating on Google Maps based on 98 reviews. The feedback from Google Maps reviewers consistently highlights a high level of customer satisfaction, particularly regarding the sales experience and the professionalism of the team.

Personal attention from leadership

A recurring theme in reviews is the personal involvement of the owner and management. One reviewer describes visiting spontaneously to inspect a vehicle found online. Although the sales staff had the day off, the owner personally handled the viewing, an experience the customer appreciated deeply. This hands-on approach appears to resonate with buyers who value direct access to decision-makers.

Reliability and trust

Long-term customers emphasize trustworthiness. One reviewer, a loyal client of many years, states: "Sehr zuverlässiger und kompetenter Volkswagen-Händler. Wir sind langjährige Kunden und immer sehr zufrieden - vom Verkauf bis zum Kundendienst und Werkstatt passt hier einfach alles!" (Very reliable and competent Volkswagen dealer. We have been long-term customers and are always very satisfied — everything from sales to customer service to the workshop simply fits here!). This sentiment underscores a consistent quality across the entire dealership experience.

Seamless purchasing process

The purchase process itself receives frequent praise. Another reviewer shared: "Sehr gute Erfahrung beim Autokauf. Hervorragender Kundenservice und eine reibungslose Abwicklung. Sehr empfehlenswert!" (Very good experience with the car purchase. Excellent customer service and a smooth process. Highly recommended!). The keyword "reibungslose Abwicklung" (smooth processing) appears in multiple reviews, signaling that the dealership's administrative and sales workflow meets customer expectations for efficiency.

The overall rating of 4.4 reflects a strong reputation in the Aarau area, with reviewers specifically drawn to the combination of competent technical service and genuine customer care.

AFM Stadtgarage AG in Aarau

The dealership is situated at Delfterstrasse 16B, 5000 Aarau, within an area served well by road infrastructure. The location's coordinates (47.398059, 8.06255) place it in an accessible industrial-commercial zone of Aarau, close to major thoroughfares that connect the Aargau region.

The business occupies a building equipped with a 270-module photovoltaic system on its roof, a detail highlighted on the company's website. This solar installation contributes to the dealership's energy needs and reflects an operational awareness of environmental considerations — a potentially meaningful factor for customers who value sustainability in their business partners.

AFM Stadtgarage AG lists itself as LGBTQ+-friendly on Google Maps, indicating an inclusive and welcoming environment for all customers. The dealership is accessible during its stated business hours, with separate schedules for sales, service, and body shop operations clearly displayed on the website and contact page.

Operating Hours & Contact

The dealership maintains distinct operating hours for its departments, as published on their official website:

• Sales (Verkauf): Monday–Friday 08:00–12:00 and 13:30–18:30, Saturday 09:00–15:30, Sunday closed.
• Service (Kundendienst): Monday–Thursday 07:30–12:00 and 13:15–17:30, Friday 07:30–12:00 and 13:15–16:45, Saturday–Sunday closed.
• Body Shop (Karosserie): Monday–Thursday 07:30–12:00 and 13:15–17:30, Friday 07:30–12:00 and 13:15–16:45, Saturday–Sunday closed.

Appointments can be booked online through the dealership's website, which features a dedicated online scheduling tool for service and tire change appointments. This digital convenience reduces phone wait times and allows customers to select slots that fit their schedules.

Contact methods include telephone at +41 62 822 55 12, email at info@afmstadtgarage.ch, and an online contact form on the website. A WhatsApp channel is also promoted for news and updates, providing an additional touchpoint for customers who prefer messaging over traditional communication.

Common Questions

Does AFM Stadtgarage AG sell only new Volkswagen vehicles?

No. While AFM Stadtgarage AG is an authorized Volkswagen dealer, the website and Google Maps listing also promote Occasionen (pre-owned vehicles). The business offers both new and used cars, with the used car inventory available for viewing online and at the Delfterstrasse showroom.

Can I book a service appointment online with AFM Stadtgarage AG?

Yes. The dealership's website provides an online appointment booking system. Customers can schedule service visits, including seasonal tire changes, directly through the portal without needing to call.

What are the service department hours at AFM Stadtgarage AG?

The service department (Kundendienst) is open Monday through Thursday from 07:30 to 12:00 and 13:15 to 17:30, with slightly shortened Friday hours (closing at 16:45 in the afternoon). The service department is closed on Saturdays and Sundays.

Does AFM Stadtgarage AG offer rental cars?

Yes. The website features a "Mietwagen" (rental car) section, and a promotional message on the homepage reads "Mich kann man mieten!" (You can rent me!). Contact the dealership directly for availability, models, and rates.

Is AFM Stadtgarage AG accessible for customers with disabilities?

The Google Maps listing and website do not explicitly mention wheelchair accessibility or barrier-free access. However, as a modern dealership with a service-oriented approach, potential visitors with specific accessibility needs are encouraged to contact the team at +41 62 822 55 12 to discuss arrangements before visiting.

Does AFM Stadtgarage AG service vehicles other than Volkswagen?

The dealership is a branded Volkswagen partner, and all promotional material and reviews emphasize Volkswagen and VW Nutzfahrzeuge expertise. While the service department may accommodate other makes, the primary specialization is Volkswagen. For precise information about your vehicle, contact the service team directly.

If you're researching automotive dealerships in Aargau, comparing what each offers helps you make the best choice. On Ilistify, you can view complete business profiles, read verified customer reviews, and find the right Volkswagen partner for your needs.