Fust

Fust is an electronics and appliance retailer located in the Tellizentrum shopping center in Aarau, Switzerland. With a 4.0-star rating on Google Maps based on over 219 customer reviews, the store has established itself as a go-to destination for household electronics and major appliances in the Aargau region. The branch on Tellistrasse 67 offers a comprehensive range of products, from kitchen appliances and home electronics to entertainment systems and personal gadgets.

The store's position within the Telli Center makes it easily accessible for residents of Aarau and the surrounding communities. Fust provides multiple shopping options, including in-store browsing, order pickup, and delivery services, giving customers flexibility in how they acquire their new electronics. The team at this location has earned particular recognition for its friendly and knowledgeable service, a quality that multiple Google Maps reviewers have highlighted as a distinguishing feature of this branch.

Products and Services at Fust Aarau

As an electronics specialty store, Fust maintains an extensive inventory of products catering to household and personal technology needs. While the full product catalog is best explored on the company's website or in person at the Tellizentrum location, the store typically carries major appliance categories including refrigerators, washing machines, dryers, ovens, and dishwashers. The consumer electronics selection spans televisions, audio systems, laptops, tablets, smartphones, and related accessories.

Fust also offers related services that extend beyond the point of sale. The store provides repair services for purchased products, and the in-store team can assist with product selection, technical specifications, and ordering items that may not be immediately available on the sales floor. The delivery service ensures that large appliances can be transported directly to customers' homes in the Aarau area.

Customer Reviews and Reputation at Fust Tellizentrum

Customer feedback for this Fust location reveals consistent themes that potential shoppers should consider. The store holds a 4.0-star average from over 219 Google Maps reviews, indicating generally positive experiences with some variation in customer satisfaction.

What Customers Appreciate

Google Maps reviewers frequently mention the outstanding service provided by specific staff members. One reviewer praised two employees by name, describing them as "freundlich kompetent und geduldig" (friendly, competent, and patient) — qualities they noted are rare to find. Another customer echoed this sentiment, calling their helpful and patient salesperson "eine echte Seltenheit" (a true rarity). These reviews consistently highlight the human element of the shopping experience, with staff knowledge and courtesy being the most praised attributes.

The store's consultation quality also emerges as a strength. Many reviews mention receiving thorough, unhurried advice when selecting products, which is particularly valuable when making significant investments in home appliances or entertainment systems.

Areas for Improvement

Not all feedback is uniformly positive. One reviewer described a "sehr lange und mühsame Reparaturabwicklung" (very long and tedious repair process) after purchasing a wet vacuum cleaner that failed within a short period. The store owner responded publicly to this review, acknowledging the service dissatisfaction, which demonstrates that while Fust is responsive to criticism, repair turnaround times can be a point of frustration for some customers.

Location and Accessibility of Fust in Aarau

The Fust branch occupies a retail space on the ground floor of the Tellizentrum, a well-known shopping destination at Tellistrasse 67 in Aarau. The Telli Center houses multiple retailers, making this Fust location convenient for shoppers who wish to combine an electronics purchase with other errands. The address places the store in the 5004 postal code area of Aarau, the capital city of the canton of Aargau.

Public transportation connections to the Tellizentrum are readily available, and the shopping center typically offers parking facilities for customers arriving by car. The store's placement on the ground floor supports accessibility for customers with mobility needs or those transporting large purchases.

Shopping Options and Business Hours

Fust at Tellizentrum accommodates different shopping preferences through multiple service models. Customers can visit the physical store to browse products and speak with sales consultants, place orders online for pickup at this location, or arrange for home delivery of major appliances. This multi-channel approach allows the store to serve both customers who prefer hands-on product evaluation and those who value time-saving convenience.

The store's operating hours vary by day of the week. According to the Google Maps listing, the branch is open from 09:00 to 19:00 on certain days, with different hours on other days including a closing time of 18:00. One day per week the store is listed as closed. For precise, current hours on a specific day, customers should check the Fust website or contact the store directly by phone at +41 62 837 70 80.

What Sets Fust Tellizentrum Apart

This particular Fust branch distinguishes itself through exceptional staff performance, according to customer reviews. In a retail sector where product knowledge and service quality significantly impact the buying experience, the Aarau location has cultivated a team that receives specific, named recognition from satisfied customers. The recurring theme of "geduldig" (patient) service suggests a consultative sales approach rather than a transactional one, which can be especially valuable for customers making complex appliance or electronics purchasing decisions.

The branch benefits from its location within the established Telli Center, a shopping destination that draws consistent foot traffic and offers complementary retail options. Fust's repair and delivery services add practical value that extends the customer relationship beyond the initial sale.

Common Questions About Fust in Aarau

What types of products does Fust Aarau sell?

Fust Aarau offers a wide range of electronics and household appliances, including large kitchen appliances like refrigerators and ovens, laundry machines, televisions, audio equipment, laptops, and smartphones. The best way to confirm availability of a specific item is to visit the store or check the product catalog on the Fust website.

Does Fust in the Tellizentrum offer repair services?

Yes, Fust provides repair services for products purchased through the store. Based on customer reviews, repair experiences can vary, and some customers have reported longer-than-expected turnaround times. For current repair service details and timelines, contact the store directly.

Can I order online and pick up at the Fust Tellizentrum?

The Google Maps listing indicates that in-store pickup is available. This suggests that customers can place orders through the Fust website and collect their items at this Aarau branch. Check the website during the ordering process to confirm pickup availability for your specific items.

What are the opening hours for Fust Aarau?

The store is generally open from 09:00 to 19:00 on some days, with earlier closing at 18:00 on other days, and one day per week the store is closed. For accurate, current hours on your intended shopping day, call the store at +41 62 837 70 80 or visit the Fust website.

Is there parking available at the Tellizentrum?

The Tellizentrum shopping center typically provides parking for customers. When visiting Fust, you can use the center's parking facilities. For specific parking details, rates, or time limits, contact the Tellizentrum management or check their website.

Does Fust offer delivery for large appliances?

Yes, the Google Maps listing confirms that Fust provides a delivery service. This is particularly useful for large appliances like refrigerators, washing machines, and televisions. Inquire with store staff about delivery areas, scheduling, and any associated costs when making your purchase.

When choosing an electronics retailer in the Aarau area, comparing options helps you find the right combination of product selection, service quality, and convenience. Visit Ilistify to explore additional local businesses and make a confident, informed decision for your next electronics or appliance purchase.