Vending Service AG - Aargau

Vending Service AG - Aargau brings a new standard of employee break culture to the Canton of Aargau. Based at Tellistrasse 35 in Aarau, this branch is the regional hub for a nationwide leader in automated food and drink solutions. The team here doesn't just place machines; they design and maintain entire break ecosystems, managing everything from state-of-the-art Franke and Schaerer coffee makers to smart fridges stocked with fresh food. Their promise is simple: a direct, personal, and comprehensive service that transforms the ordinary pause into a moment of genuine enjoyment.

The Niederlassung Aarau operates with a clear mission, turning the slogans of the parent company into daily practice. Their guiding principle, "Von der Idee bis zum Genuss" (From idea to indulgence), underscores a full-service approach. This means clients in hospitality, offices, and industrial settings don't just lease hardware; they partner with a team that handles machine selection, installation, ongoing technical service, maintenance, and the supply of all consumables, including coffee beans, snacks, and cold beverages. This comprehensive model ensures a seamless, worry-free experience for every customer.

Vending Solutions and Machine Portfolio at Vending Service AG - Aargau

The breadth of equipment available through the Aarau branch is extensive, covering every conceivable breakroom need. They supply, install, and service a wide range of automated retail systems. The product categories listed on their site include buffet machines, hot drink automats, snack automats, smart fridges, bottle automats, capsule machines, water dispensers, payment systems, and even matching furniture and accessories.

Coffee and Hot Beverage Systems

The core of their offering is high-performance coffee from leading Swiss-engineered brands. Clients can choose from premium Franke models like the A300, A600, A800, and their Fresh Milk variants. Schaerer machines such as the Coffee Soul, Coffee Prime, and Coffee Art Plus/ Twin Plus are also key parts of their portfolio, often featuring the Best Foam technology for exceptional milk-based drinks. For offices with a preference for single-serve, Lavazza capsule machines like the LB1150, LB1200, and Mini Vending are available. More traditional hot drink automats from the FAS and Opus series provide soluble options for high-throughput locations.

Snack, Fresh Food, and Cold Drink Automats

Beyond hot drinks, the branch outfits breakrooms with a full range of snacking and refreshment solutions. This includes traditional spiral snack automats (models like Young, Elettra, and the Molto series in 750, 900, and 1050 capacities). For healthier, fresher options, they deploy Smart Fridges and Boost Smart Freezers. Cold drink needs are met by bottle automats from brands like Vendo, available in various configurations, and AQA Drink water dispensers that can provide chilled, still, and sparkling water.

A Client-Focused Service Model

The core philosophy at this branch is a turnkey service that envelops clients from the first consultation onwards. A dedicated team, led by Verkaufsleiter Claude Gilomen, handles the entire lifecycle of the vending installation. Their service portfolio, as detailed on the company website, includes a "Rundumservice" (all-around service), technical service, payment system integration, and a focus on sustainability. This holistic care means customers are not left to manage restocking, repairs, or cash handling—everything is included in the agreement.

The direct, personal touch is a key differentiator. The branch leadership emphasizes emotional intelligence, solution-oriented thinking, and a dynamic feedback culture. The stated goal is to foster an environment where employee strengths are developed, and customer feedback directly shapes service improvement. This translates to a partnership where the vending service actively contributes to employee satisfaction and workplace culture, rather than simply being a transactional equipment provider.

Customer Reviews and Reputation

While the review count is small, the feedback from customers is unanimously positive. Vending Service AG - Aargau currently holds a perfect 5.0-star rating on Google Maps, based on several client testimonials. Reviewers praise the team's core operational strengths, which directly reflect their advertised service model. One customer described the staff as a "very competent and reliable team" and stated they would recommend the service. Another echoed this sentiment, highlighting the team's professionalism and dependability. These consistent themes of competence and reliability directly validate the branch's commitment to a high-quality, client-partnership approach.

Location and Service Reach in Aargau

The branch is strategically positioned at Tellistrasse 35 in the 5001 postal code of Aarau, serving as the operational base for the entire Canton of Aargau. The office itself is easily accessible and provides direct contact for clients via phone, email, or an online contact form. From this central location, the team coordinates installations, technical support, and replenishment routes across the region, ensuring that breakrooms from large corporate offices to smaller businesses are kept fully stocked and operational.

The operating hours for the Niederlassung Aarau office are structured to support business clients effectively. The team is available for consultation and service coordination during a split morning and afternoon schedule. The posted hours indicate availability from 07:30–12:00 and then again from 13:00–16:00, with a closure on Wednesdays. This schedule allows for on-site client visits and fieldwork during the midday break.

Common Questions

What types of vending machines does Vending Service AG - Aargau provide?

They offer a comprehensive range including Franke and Schaerer coffee machines, snack automats, smart fridges for fresh food, cold drink and bottle automats, Lavazza capsule machines, water dispensers, and related payment systems and furniture.

Does Vending Service AG - Aargau handle restocking and repairs?

Yes, a core part of their service is a complete "Rundumservice." This covers the supply of all consumables like coffee and snacks, routine cleaning and maintenance, technical repairs, and cash management. It is designed to be a fully managed, turnkey solution.

What is the service area of the Aarau branch?

The Niederlassung Aarau is responsible for providing direct, personal service to clients throughout the Canton of Aargau. Its central location on Tellistrasse 35 in Aarau allows them to effectively cover the entire canton.

How can I contact Vending Service AG - Aargau directly?

You can reach the team by phone at 062 823 23 43, by email at info.aarau@vending.ch, or by visiting their office at Tellistrasse 35, 5001 Aarau. They also offer a contact form on their website for inquiries.

What are the office hours for the Aarau location?

The Niederlassung Aarau office is open on Monday, Tuesday, Thursday, and Friday. The morning hours are from 07:30 to 12:00, and the afternoon hours are from 13:00 to 16:00. The office is closed all day on Wednesdays.

Is a payment system included with the vending machines?

Yes, Vending Service AG integrates modern payment solutions. Their portfolio includes various systems such as note-loading stations, transfer stations, and self-scanning stations to facilitate cashless and convenient transactions for end-users.

What brands of coffee machines are available?

They are a partner for leading Swiss coffee machine manufacturers. The primary brands offered include Franke (with models like the A300, A600, and A800 series) and Schaerer (with models like the Coffee Soul and Coffee Prime series), as well as Lavazza capsule machines.

How do I start a partnership with the branch?

The process begins with a consultation to understand your specific needs. You can contact the Aarau office by phone or email, or use the contact form on the Vending Service website. A team member will then work with you to design the right break supply solution from their extensive portfolio.