Milaap

Milaap is India’s most trusted crowdfunding platform, connecting people who need funds with a generous community of donors. Located in Bengaluru, Karnataka, the organization has been a pioneer in online fundraising since 2010, supporting personal needs, medical emergencies, social causes, and non-profit initiatives across the country. Through a model built on transparency and trust, Milaap makes it simple for individuals and organizations to raise money for what matters most.

Whether you’re facing a critical health crisis, planning a memorial, or championing a community project, Milaap provides the tools and guidance needed to turn compassion into action. The platform is known for its zero platform fee structure, fast withdrawals, and dedicated support team that offers personal relationship managers via WhatsApp, call, and email.

Services & Features

Milaap offers a comprehensive crowdfunding solution tailored to the Indian context. The platform supports fundraisers across multiple categories, including medical emergencies, educational needs, memorials, and non-profit campaigns. Every campaign is designed to be easy to set up and share, enabling organizers to reach supporters quickly through social media and direct messaging.

• Medical Fundraising: Raise funds for surgeries, transplants, cancer treatment, rare disease management, and accident recovery.
• Memorial Campaigns: Honor a loved one by collecting contributions for a cause they cared about.
• NGO & Social Cause Fundraising: Registered non-profits can run verified campaigns for community development, education, and disaster relief.
• Personal & Creative Causes: Support for education fees, creative projects, animal welfare, and more.

What We Offer

The Milaap platform is built around user-friendly features that make fundraising accessible to everyone. From the moment a campaign is created, organizers receive step-by-step support to maximize their reach and impact.

Fundraiser Creation & Management

Starting a fundraiser is free and takes just minutes. Users can create a campaign directly on the website or through the Milaap WhatsApp Assistant, which accepts messages in English, Hindi, Hinglish, and regional languages. The assistant guides users through the process, accepting voice notes, medical reports, bills, and admission letters to build a compelling story. Once live, each campaign gets a unique link that can be shared across social media, email, and messaging apps.

WhatsApp Fundraising Assistant

This innovative tool lets anyone start a fundraiser without filling out long forms. Simply send a message to the Milaap WhatsApp number, share your story and supporting documents, and answer a few quick questions to receive a ready-to-share fundraiser link. It’s designed for speed, accessibility, and ease of use, especially during urgent situations.

Donor Engagement Tools

Organizers can update supporters with progress reports, thank-you notes, and photos directly through the platform. The transparent dashboard shows real-time donation tracking, helping build trust and encouraging repeat contributions. Donors can also leave messages of support, creating a community around each cause.

Why Customers Trust Milaap

Transparency and user-first policies are at the core of Milaap’s operations, earning the platform a 4.7-star rating from over 28,000 reviews. Customers consistently praise the team’s responsiveness, empathy, and professionalism during difficult times.

• Zero Platform Fees: Milaap does not charge any platform fee. Only standard payment processing charges apply, and users can opt for a voluntary tipping model.
• Fast Withdrawals: Funds are available for withdrawal within 24 hours for INR transfers and within five working days for foreign currencies.
• Dedicated Support: Personal relationship managers are available to guide organizers through the entire process, from campaign creation to fund withdrawal.
• Employer Matching: Many companies match employee donations made through Milaap, doubling the impact of each contribution.

Serving Bengaluru & Karnataka

While Milaap operates India-wide, its headquarters in JP Nagar, Bengaluru, serves as the heart of operations for Karnataka and the surrounding regions. The local office at Alankar Plaza, BK Circle, Kothnur, is a hub of activity where campaign managers, tech teams, and support staff work together to empower individuals and communities.

The Bengaluru location enables close collaboration with hospitals, NGOs, and community organizations across the city. Frequent health guide launches—such as the Bangalore healthcare guide release by the Hon'ble Health Minister—underscore Milaap’s commitment to local public welfare. The platform’s presence in Karnataka also means faster response times, localized support in Kannada and other regional languages, and in-person assistance for complex fundraising needs.

Getting Started & Support

Setting up a free fundraiser on Milaap is straightforward. Organizers can visit the website, click “Start a Fundraiser,” and follow the guided steps to create a campaign story, upload photos, and set a financial goal. Alternatively, the WhatsApp Assistant offers a hands-free setup experience for users who prefer messaging. A simple QR code scan on the website initiates the chat instantly.

For those who need additional help, Milaap’s dedicated support team can be reached by phone at +91 99161 74848 or through the contact page on the website. The team assists with campaign optimization, donor communication strategies, and withdrawal procedures. The platform also maintains a detailed FAQ section and resource blog covering best practices for successful fundraising. Regular office hours are 07:00 to 22:00 daily, ensuring availability during peak fundraising periods.