Cholamandalam MS General Insurance Company Ltd

Cholamandalam MS General Insurance Company Ltd, widely recognized as Chola MS, is a trusted general insurance provider serving the residents, businesses, and vehicle owners of Sri Vijaya Puram and the greater Bamboo Flat area in the Andaman and Nicobar Islands. Located on the 1st Floor of the Brahma Kumari Centre in Prothrapur, this branch offers a comprehensive suite of insurance products designed to provide financial security and peace of mind against a range of unexpected events. With a focus on making insurance simple and accessible, the company has built a strong reputation across India and brings its full expertise to this important island territory.

As a joint venture between the Murugappa Group and Mitsui Sumitomo Insurance Company Limited of Japan, Chola MS combines deep local market knowledge with global best practices in risk management and customer service. The Sri Vijaya Puram office serves as a vital point of contact for policyholders seeking motor, health, travel, and home insurance, among other products. The friendly and knowledgeable team here understands the unique requirements of island living, from protecting vehicles against cyclone damage to ensuring access to quality healthcare on the mainland. Whether you are purchasing a new policy, renewing an existing one, or filing a claim, the staff is committed to guiding you through every step with clarity and efficiency.

Chola MS is distinguished by its customer-first approach, supported by a robust digital infrastructure. Policyholders can manage their plans through the intuitive Chola MS mobile app, access documents via DigiLocker, and reach 24-hour customer service lines for immediate assistance. The company's guiding philosophy is "Insurance Made Simple," a commitment reflected in its transparent policy wordings, fast claim settlements, and educational resources like its Slice of Health, Life on Wheels, and Home Safe Home blogs.

Services & Facilities

The Sri Vijaya Puram branch delivers a full spectrum of general insurance solutions, catering to both individuals and corporates. Every product is backed by clear terms, competitive premiums, and the company's extensive nationwide network of cashless garages and hospitals.

• Motor Insurance: Car insurance, two-wheeler insurance, and commercial vehicle insurance providing own-damage, third-party, and comprehensive coverage.
• Health Insurance: Individual and family health plans, including Flexi Supreme, Flexi Health, Arogya Sanjeevani, Critical Healthline, and Super Top-up policies.
• Accident Protection: Standalone personal accident cover for financial support in case of accidental injuries, disabilities, or death.
• Travel Insurance: Comprehensive, student, and leisure travel plans to cover medical emergencies, trip cancellations, and baggage loss abroad.
• Home Insurance: Home package policies like Griha Raksha and Bharat Griha Raksha that protect the structure and contents of your residence against fire, natural disasters, and burglary.
• Corporate & Rural Insurance: Specialized products for businesses, including fire, marine, and liability insurance, alongside government-backed schemes like Pradhan Mantri Fasal Bima Yojana and Pradhan Mantri Suraksha Bima Yojana.

What We Offer

Choosing Chola MS means gaining access to a comprehensive support ecosystem that goes far beyond just a policy document. The company has invested heavily in services that make managing insurance effortless and claiming assistance stress-free.

Digital Policy Management

The Chola MS mobile app serves as a one-stop solution for all insurance needs. Customers can instantly get quotes, purchase or renew policies, download policy documents, and track claim status in real time. Integration with DigiLocker ensures digital copies are always at hand, reducing paper dependency and simplifying document storage.

Extensive Cashless Network

With over 13,500 cashless hospitals and 16,800 cashless garages across India, Chola MS policyholders benefit from quality, cashless service almost anywhere. The team in Sri Vijaya Puram can quickly help you locate a network facility and guide you through the pre-authorization process for planned or emergency procedures.

24x7 Customer Support & Grievance Redressal

Dedicated helplines for motor products (1800-208-5544) and health/other products (1800-208-9100) operate around the clock. A formal grievance redressal procedure, aligned with IRDAI and Bima Bharosa guidelines, ensures any concern is resolved fairly and transparently. Customers can also reach out via WhatsApp at 7305234433 or email.

Why Customers Choose Us

Chola MS has earned the confidence of over 4.09 lakh happy customers and has successfully settled over 38 lakh claims. This track record is built on several pillars that directly benefit policyholders in Bamboo Flat and Sri Vijaya Puram.

• Financial Strength & Credibility: A joint venture with the Mitsui Sumitomo Insurance Company, coupled with a robust IRDAI registration (No. 123), guarantees stability and commitment to claims.
• Transparent Communication: The Customer Information Sheet provides a clear summary of policy terms, and every sales brochure precisely details risk factors, conditions, and exclusions.
• Educational Resources: The Knowledge Center, along with themed content series, empowers customers to make informed decisions about health, safe driving, and home safety.
• Community Engagement: Active participation in road safety campaigns (Sadak Suraksha, Jeevan Raksha) and cyclone relief efforts demonstrates a genuine commitment to the wellbeing of the regions it serves.
• Simplified Claims: A dedicated claims team and technology-driven process aims to make settlement fast and hassle-free, minimizing stress during difficult times.

Serving Sri Vijaya Puram & Andaman and Nicobar Islands

The Brahma Kumari Centre office in Prothrapur serves as a strategic hub for insurance services across the islands. The team is familiar with local challenges, such as the logistical complexities of healthcare access in an archipelago and the heightened risk of vehicle damage from severe weather and coastal corrosion. Chola MS addresses these needs through robust health plans that cover air ambulance and mainland treatment, and motor policies specifically designed for comprehensive protection against natural calamities.

Understanding local conditions allows the staff to offer personalized advice, ensuring policyholders do not pay for unnecessary coverage while remaining fully protected against the most likely risks. For businesses operating tourism, fisheries, or inter-island transport, custom corporate and commercial vehicle insurance solutions are readily available.

Hours, Location & Directions

The Chola MS branch is centrally located on the 1st Floor of the Brahma Kumari Centre in Prothrapur, a convenient landmark for anyone in the Sri Vijaya Puram and Bamboo Flat area. The office operates from 09:30 to 17:30, allowing ample time for consultations during standard business hours. For quick assistance, the all-India customer care lines remain the first point of contact for policy purchase, renewal, and immediate claim intimation.

Visitors can easily reach the office via public transport, taxi, or personal vehicle from anywhere in Port Blair or South Andaman. For those unable to travel, initial policy purchases and nearly all servicing can be completed remotely through the website cholainsurance.com or the Chola MS mobile app, with support available over phone and WhatsApp.