AIM Enterprises

Lenovo Service Center - AIM Enterprises provides trusted, manufacturer-approved laptop repair and computer service in Bamboo Flat, Sri Vijaya Puram. As the only Lenovo-authorized service point in the Andaman and Nicobar Islands, the center handles warranty and non-warranty repairs for all Lenovo IdeaPad, ThinkPad, ThinkBook, Legion, and Yoga machines. Residents and businesses across Prothrapur, Goalghar, and the wider South Andaman district rely on the team for fast diagnostics, genuine Lenovo parts, and the same repair procedures used at company-owned hubs on the mainland.

Walk‑in customers are welcome at Shop #3 on MA Road, a convenient landmark opposite the Titan showroom. The service desk is set up exclusively for laptop repair and troubleshooting — it does not sell new laptops, which means the engineers stay focused purely on technical resolution. Whether the issue is a cracked screen, failing battery, liquid damage, motherboard fault, or sluggish performance after a Windows update, the center follows Lenovo’s global service protocols to restore the machine to factory working condition.

Authorized Warranty & Post-Warranty Support

Because AIM Enterprises is listed in Lenovo’s official service-provider network, customers receive full manufacturer warranty support on-site. The repair process begins with a no‑charge diagnostic check that identifies the root cause of the problem. If the laptop is still under Lenovo’s standard warranty or an extended CarePak plan, both parts and labor are covered at no extra cost. For machines outside the warranty period, the service center provides transparent, itemized estimates before any repair work starts.

• Warranty repairs: Screen replacement, keyboard and touchpad replacement, motherboard repair, fan and thermal module replacement, battery replacement, and DC‑jack repair are all performed under Lenovo’s warranty terms.
• Extended service plans: Customers who purchased Lenovo Accidental Damage Protection or Premium Care can claim those benefits directly at the Prothrapur workshop.
• Out‑of‑warranty solutions: The team offers competitively priced repairs using genuine Lenovo spare parts sourced through official supply channels.

What We Offer

Laptop & Computer Repair

The core service is end‑to‑end laptop repair. Engineers work on all Lenovo consumer and business laptops, from ultra‑portable Yoga 2‑in‑1 devices to high‑performance Legion gaming rigs. Repairs frequently handled include:

• LCD / LED panel and digitizer replacement
• Hinge and chassis repairs after accidental drops
• Thermal repaste and fan replacement for overheating machines
• SSD / HDD upgrade and data migration
• RAM upgrade and troubleshooting
• Windows OS reinstallation, driver updates, and BIOS configuration
• Motherboard component‑level repair (when applicable)

Preventive Maintenance

Routine maintenance helps avoid sudden hardware failure in the humid island climate. The center offers deep-cleaning services that remove dust and salt‑laden residue from cooling fans, heatsinks, and internal connectors. Thermal paste is replaced with high‑grade compound to keep processor and GPU temperatures within safe limits. A full system diagnostic report is handed to the customer after every maintenance session.

Software Troubleshooting

Beyond physical repairs, the team resolves software‑related slowdowns, boot errors, blue‑screen crashes, virus and malware removal, and Lenovo Vantage configuration. Data backup and transfer services are available for customers upgrading to a new storage drive or preparing a laptop for trade‑in.

Peripheral & Accessory Support

While the shop focuses on laptops, technicians can also test and troubleshoot Lenovo‑branded docking stations, monitors, keyboards, and mice. If a genuine accessory is found to be defective and within warranty, the center facilitates the replacement claim.

Why Customers Choose Us

Over 22 reviews on Google Maps, customers repeatedly mention the center’s technical reliability and honest advice. Because the facility is dedicated exclusively to repairs, staff are not distracted by sales targets; they are measured purely on repair quality and turnaround time. The owner’s responses to reviews also reflect a commitment to continuous improvement, with public acknowledgments of feedback and promises to make navigation easier for first‑time visitors.

• Genuine Lenovo parts: Every component used in repairs is procured through Lenovo’s authorized supply chain, preserving laptop performance and resale value.
• Skilled, certified technicians: Engineers receive regular training updates from Lenovo India and have experience across multiple laptop generations.
• No hidden fees: Diagnostic charges are waived if the customer proceeds with the recommended repair.
• Local accountability: Being the only authorized service provider in the region means the team works hard to maintain a strong community reputation and quick turnaround.

Serving Bamboo Flat & Andaman and Nicobar Islands

Located at Shop #3, MA Road, near the middle point of Prothrapur, the center is easily accessible by two‑wheelers, auto‑rickshaws, and buses plying the Sri Vijaya Puram–Bamboo Flat route. Prothrapur lies just a few kilometers south of Port Blair’s city center, making it practical for residents of Phoenix Bay, Junglighat, and Haddo to drop off their laptops on the way to work. The closest land‑mark is the Titan showroom across the road; from Goalghar junction, it is a two‑minute walk down the lane.

For visitors traveling from North & Middle Andaman or Little Andaman, the center’s location in the capital district ensures they can combine a repair visit with other errands. The shop is open Monday through Saturday from 10:00 to 18:00, and while walk‑in appointments are accepted, calling ahead at +91 80 4824 7457 helps reduce waiting time. The service center observes local public holidays and may adjust hours for island‑wide events, so a quick call before visiting is always recommended.

Hours, Location & Directions

Shop #3, JPFG+F76 middle point, No 112, MA Road, Prothrapur, Sri Vijaya Puram, Andaman and Nicobar Islands 744105

Getting here is straightforward: follow MA Road from Goalghar towards Prothrapur Junction and look for the Titan showroom on the left. The service entrance is directly opposite the showroom. There is limited roadside two‑wheeler parking and a paid parking area near Prothrapur market about 100 metres away.

Business Hours:

• Monday–Saturday: 10:00 AM – 6:00 PM
• Sunday: Closed

Customers can reach the center by phone at +91 80 4824 7457 for repair status updates or pre‑visit consultations. For general Lenovo India support, the parent company maintains a comprehensive help portal at www.lenovo.com/in/en/contact with live chat, email callback scheduling, and an order‑status tracker.

Questions Visitors Ask

Prospective customers often wonder whether the center handles only Lenovo products or also supports other brands. As an authorized Lenovo facility, the workshop exclusively services Lenovo and Motorola laptops and tablets. However, for common accessories such as monitors, keyboards, and mice, the team can assist with basic troubleshooting irrespective of the main device brand.

Another common inquiry concerns turnaround time. Most standard repairs — screen replacement, battery swap, keyboard replacement — are completed within 24 to 48 hours if the required part is in stock. Complex motherboard repairs or rare parts may take up to five business days because components have to be air‑freighted from Chennai or Bengaluru. The center provides a pickup notification via SMS or phone call as soon as the laptop is ready.

Data safety is a priority. Engineers always recommend backing up data before handing over a laptop, but for emergency situations the team can create a disk image or perform a data transfer to an external drive while the repair is underway, a service that adds a small supplementary fee.