Orchard Insurance

Orchard Insurance stands as a trusted and locally owned provider of funeral and life insurance solutions in Eswatini. With a presence in both Mbabane and Manzini, the company has built a strong reputation for delivering affordable, flexible coverage tailored to the unique needs of individuals, families, and organizations throughout the Hhohho District. Since its inception, Orchard has focused on creating products that cost less while providing greater benefits, ensuring that financial protection is accessible to as many people as possible.

Licensed as a long-term insurer under License No. LT/09/2016, Orchard Insurance combines local expertise with the backing of world top-rated global reinsurers. This dual foundation of strength and personalized service allows the team to offer competitive premiums and rapid, efficient claims settlement. From the digital convenience of MTN MoMo Marketplace to in-person consultations at their offices, the company makes it easy to secure peace of mind for you and your loved ones.

Services & Products Covered

Orchard Insurance designs its portfolio with straightforward terms and highly competitive rates. Each product is built to address real-world needs, eliminating unnecessary complexity while maximizing value. Whether you are seeking personal funeral insurance, cover for a group, or protection tied to a loan, there is a plan that fits.

Lusendvo Funeral Cover

A flexible plan intended for individuals and families who want clear, affordable benefits without hidden surprises. Premiums start as low as E14 per month, making it one of the most accessible options in the market.

Group Funeral Cover

Tailor-made for co-operatives, micro-lenders, church congregations, employee groups, and customer networks. This cover extends a safety net to entire communities, allowing organizations to provide meaningful benefits at a low group rate.

Emoyeni Funeral Cover

A digital-first funeral plan designed for MTN subscribers. It integrates seamlessly with mobile platforms and includes a cash benefit payout, demonstrating Orchard’s commitment to innovation and convenience.

Credit Life Cover

Protection that settles outstanding debt obligations in the event of death or disability. This product is essential for borrowers and lenders alike, ensuring that loans are covered and families are not burdened during difficult times.

Civil Servants Funeral Cover

A specialized plan created specifically for government employees, acknowledging their distinct career paths and benefit expectations. It reinforces Orchard’s dedication to serving all segments of Eswatini society.

Why Customers Choose Us

Choosing a long-term insurer is a significant decision, and Orchard Insurance provides clear, compelling reasons to become a client. The company combines a professional, accessible approach with concrete advantages that directly impact a policyholder’s experience and financial well-being.

• Affordable Premiums: Funeral cover is available from as little as E14 per month, removing cost as a barrier to essential protection.
• Competitive Rates: The business consistently offers premiums that are lower than many comparable providers, leading to direct savings for clients.
• Speedy Claims Settlement: A streamlined claims process and a focus on fast payouts ensure that families receive the financial support they need without unnecessary delays.
• Global Reinsurer Backing: Partnership with world-class reinsurers provides an added layer of security and reliability that clients can depend on.
• Multiple Premium Payer Options: Flexibility in payment methods, including mobile and digital channels, makes managing a policy simple and convenient.
• Nationwide Accessibility: Offices in Mbabane and Manzini, along with a network of brokers across the country, ensure that expert advice is never far away.

Serving Mbabane & Hhohho District

Orchard Insurance maintains a strong physical presence at The New Mall, 1st Floor, Office #110, Dr Sishayi Street in Mbabane. This central location in the capital city makes it convenient for residents and businesses throughout the Hhohho District to visit for consultations, policy adjustments, or claims assistance. A second office operates in Manzini at the SNAT Building, Ground Floor, Office #9, Mancishane Street, further extending the company’s reach.

Beyond the physical offices, Orchard embraces digital connectivity. Customers can purchase funeral cover using MTN MoMo Marketplace directly through WhatsApp, reflecting a modern, customer-first approach to service delivery. The phone lines at +268 2404 1594 and +268 2505 8770, along with mobile numbers +268 7866 3046 and +268 7824 4369, provide direct access to the team during business hours.

Our Approach to Claims

The claims experience defines an insurance relationship, and Orchard Insurance prioritizes efficiency and empathy. While some insurers complicate the process with excessive requirements, Orchard works diligently to request only necessary documentation and to process payouts promptly. The goal is to minimize stress for beneficiaries at the moment they need support most. The company’s commitment to speedy settlement is reinforced by clear communication and a dedicated team that guides clients through every step from initial notification to final payment.

Licensing & Professional Standards

Operating as a licensed long-term insurer in Eswatini under License No. LT/09/2016, Orchard Insurance adheres to strict regulatory standards. This official authorization is a critical mark of trustworthiness and compliance. The registered name, Orchard Insurance Pty Ltd, further solidifies the company’s formal corporate identity. For those seeking additional assurance, the firm’s strong relationships with global reinsurers demonstrate a commitment to financial stability and risk management far beyond the minimum required by law.

Questions Visitors Ask

Prospective clients often have similar concerns when considering an insurance policy. Orchard Insurance addresses the most common topics directly and transparently.

What types of insurance does Orchard Insurance specialize in?

The core focus is on funeral insurance and credit life insurance, with specific plans like Lusendvo, Emoyeni, Group Funeral, and Civil Servants Funeral Cover. Employee benefits and related areas also form part of the service offering.

How can I apply for Orchard funeral cover?

You can visit the offices in Mbabane or Manzini, call the customer service lines, or use the digital channel through MTN MoMo Marketplace on WhatsApp. The online enquiry form on the website is also a direct route to receiving a callback.

Is Orchard Insurance a registered and reliable company?

Yes, it is a licensed long-term insurer in Eswatini (License No. LT/09/2016) and is backed by world top-rated global reinsurers. This combination of local registration and international partnership underscores its reliability.

What support is available if I need to file a claim?

The claims team is reachable via the same office numbers and email. They focus on a speedy, straightforward settlement process, requesting only necessary documents and prioritizing fast payouts to beneficiaries.