Good Shepherd Catholic Hospital

Good Shepherd Catholic Hospital stands as a beacon of compassionate, faith-based healthcare in the Lubombo Region of Eswatini. Rooted in a tradition of service that began in 1949, this hospital has evolved from a modest mission outpost into a vital regional referral center, serving a population of over 207,000 people. Patients and families from Siteki and surrounding communities trust the hospital for its unique combination of modern medical expertise, comprehensive services, and a deep commitment to treating every individual with dignity and respect, guided by the values of the Catholic faith.

The hospital's vision is clear: to be Eswatini’s leading hospital in patient experience, clinical outcomes, research, and education. Every day, a dedicated team of medical professionals, nursing staff, and support personnel works tirelessly to turn this vision into reality. From emergency interventions to long-term disease management and specialized rehabilitation, the institution provides a full spectrum of care under one roof, ensuring that high-quality, affordable healthcare is accessible to even the most vulnerable members of the community.

Comprehensive Medical Services and Specialized Units

The hospital offers an extensive range of services designed to address the most pressing health needs of the region. Key departments include a busy Outpatient Department (OPD) and Emergency Response, serving as the main entry point for adults seeking medical and surgical care. For patients requiring specialized therapy, the Physiotherapy unit provides intensive in-patient treatment and focused outpatient rehabilitation for adults recovering from illness or injury.

Responding to the region's health challenges, the ART & TB clinic operates as a center of excellence, providing life-saving antiretroviral therapy and tuberculosis management. The Social & Community department extends care beyond the hospital walls through its Home Based Care program, which supports patients with ART initiation, medication refills, and HIV diagnosis. The institution also features a dedicated Mental Health Unit, eye clinic services, and Ear, Nose, and Throat (ENT) care, making it a truly comprehensive healthcare provider.

What We Offer

Good Shepherd Catholic Hospital is structured to meet a wide range of patient needs through distinct, specialized departments. Each unit is staffed by trained professionals committed to delivering excellent care with compassion.

Adult Inpatient and Emergency Care

The hospital operates a fully equipped Outpatient Department and Emergency Response unit. This is the primary access point for adults requiring immediate medical or surgical attention. The team is prepared to stabilize emergencies, conduct diagnostic assessments, and provide appropriate referrals for admission or specialized treatment.

Physiotherapy and Physical Rehabilitation

As an acute care hospital, the physiotherapy department offers intensive rehabilitation for inpatients while maintaining robust outpatient programs. Services focus on restoring mobility, strength, and function for patients recovering from accidents, surgeries, or chronic conditions, helping them return to their daily lives with improved independence.

ART and TB Center of Excellence

Since 2006, the clinic has been a cornerstone of care for the Lubombo community, addressing the dual burden of HIV and tuberculosis. Services encompass ART initiation, ongoing management, and patient monitoring with a focus on reducing morbidity and improving long-term health outcomes through evidence-based protocols.

Community Health and Home-Based Care

Recognizing that healing often continues outside the hospital, the Social & Community department delivers essential health services directly to patients in their homes. This includes ART refills, Voluntary Counseling and Testing (VCT) for HIV diagnosis, and psychosocial support, ensuring no patient is lost to follow-up.

Mental Health and Specialized Clinics

A dedicated Mental Health Unit addresses the psychological well-being of patients, while additional specialized services, including an eye clinic linked to the Good Shepherd Eye Clinic and an Ear, Nose and Throat unit, expand the hospital’s capacity to treat complex conditions. This multidisciplinary approach ensures holistic care for every patient.

Our Mission and Core Values

The hospital’s mission is to compassionately improve the health of the people by providing comprehensive, quality, affordable health care services, all while continuously producing professional health care workers through training within the context of the Catholic faith. This dual focus on treatment and education creates a sustainable cycle of care and learning that benefits the entire Kingdom of Eswatini.

Seven core values guide every action and decision. Respect is shown through ethical standards, discretion, and appreciation. Accountability fosters a proactive attitude and commitment to teamwork. Integrity demands doing the right thing with openness and kindness. Collaboration harnesses the power of teamwork without selfishness. Compassion prioritizes care for patients and students, treating them with dignity. A Growth Mindset embraces challenges and new skills, while Service Excellence focuses on delivering the promise of quality healthcare and creating positive experiences.

Serving Siteki and the Lubombo Region

Strategically located on Unnamed Road in Siteki, within the Lubombo Region, the hospital is a vital health resource for a population often described as one of the poorest and most affected by the HIV/AIDS scourge in the country. Its role as a regional hospital means it handles a high volume of admissions and complex cases that might otherwise require long, difficult journeys to other facilities.

The institution actively cooperates with the Ministry of Health in providing medical, paramedical, and educational services. It integrates with other agencies, including non-profit organizations, community-based organizations, and faith-based groups, to promote health and self-care throughout the region. This collaborative network strengthens the hospital’s ability to fulfill the national goal of “Health for All Beyond the Year 2015.”

Education and Workforce Development

Good Shepherd Catholic Hospital is more than a treatment center; it is a teaching institution. The affiliated Good Shepherd College of Nursing plays a critical role in addressing the nation's healthcare worker shortage. The program began humbly with evening classes for orderlies and has grown into an accredited two-year course graduating more than 60 nurses annually. These graduates serve not only within Eswatini but also internationally, spreading the hospital's standard of compassionate care far beyond its borders.

Hours, Location, and Directions

The hospital operates 24 hours a day, ensuring that emergency and essential medical services are always available. Patients and visitors can find the campus at GXJ6+7PH, Unnamed Road, Siteki, Eswatini. The central location in Siteki makes it accessible to residents throughout the Lubombo Region. For inquiries or to reach a specific department, the main contact number is +268 2343 4133. The front desk and admission staff are ready to assist with appointment scheduling, billing questions, and general information about the hospital's many services.

Why Patients Choose Good Shepherd Catholic Hospital

Families choose this hospital for its continuity of care and deep roots in the community. With over 70 years of service, the institution has built enduring trust. Patients know they will receive care that considers their physical, mental, and spiritual well-being. The combination of a modern regional hospital with the warmth of a mission-driven organization creates a healing environment rarely found elsewhere.

The hospital’s founding mandate from John 10:10, that ‘all mankind should live life in abundance,’ is not just a historical note; it is a living principle. Every service, from the ART clinic to the physiotherapy gym, is designed to restore fullness of life. Financial accessibility is also a priority, with government subvention and church support helping to keep costs manageable for a community where many patients are admitted with the most severe conditions.

• Integrated Care: Medical, surgical, mental health, and community services work together for seamless patient pathways.
• Faith-Based Mission: Care is delivered with compassion, dignity, and a respect for human life as a divine gift.
• Educational Excellence: The onsite nursing college ensures a constant influx of skilled, compassionate caregivers.
• Community Trust: Decades of service have made the hospital a reliable partner for health in the Lubombo Region.
• Always Available: As a 24-hour regional hospital, urgent and critical care is never out of reach.