Copycat Eswatini

Looking for reliable office equipment solutions backed by the global quality of Canon? At Copycat Eswatini, we deliver exactly that. As the official Canon distributor for the Kingdom of Eswatini, we bring cutting-edge printing, scanning, and imaging technology to businesses, schools, and government offices across all four regions: Hhohho, Manzini, Lubombo, and Shiselweni. Our operation is built on a robust reseller network that ensures every corner of the country can access genuine Canon products, certified technical support, and genuine consumables. From our headquarters in the Sidwashini Industrial area, we manage a full-scale warehousing and distribution operation that keeps our resellers stocked with the latest hardware and supplies.

But Copycat Eswatini is more than just a distributor. Our walk-in showroom and copy shop at the Lilanga Complex on Litsemba Street serves the community of Mbabane directly. Here, customers can browse demo equipment, take advantage of end-of-month clearance specials, and use a full suite of secretarial services. Whether you need to print an urgent document, get professional ID photos, laminate certificates, or simply enjoy a hot beverage while you wait for your photocopies, our team is ready to help. We pride ourselves on making high-end office technology and services accessible, with complete solutions that include delivery, installation, training, and warranty coverage.

Distributor, Reseller Network & Canon Partnership

Our origins trace back to the year 2000, when the company began trading as Canon Swaziland. After decades of serving the market, we restructured officially in September 2020 to form the current Copycat Eswatini model. This transformation created a clear structure: one central distributor supported by a growing network of independent resellers. Starting with five, the network has expanded since 2022 to serve smaller identifiable areas, strengthening the Canon brand presence nationwide.

The distributor division is the backbone of our service capabilities. We handle all importation, warehousing, and distribution of Canon hardware, consumables, materials, and spare parts. Importantly, we operate the official Canon warranty center for the country, servicing all clientele during their guarantee period. To maintain high standards, we provide technical training and certification programs for technicians at every independent reseller, and our marketing team delivers comprehensive sales and product application training to their staff. This cohesive structure guarantees that wherever you encounter the Copycat or Canon name in Eswatini, you receive consistent, manufacturer-backed expertise.

Comprehensive Product Range

We distribute and retail the complete spectrum of Canon products. For office environments, our lineup includes inkjet and laser printer hardware, multifunction devices that combine print, copy, scan, and fax capabilities, and high-performance business photocopiers. For technical and creative professionals, we offer AO plan printers, large-format plotters, and high-resolution scanners. Photographers and imaging enthusiasts can explore the full range of Canon digital cameras and photographic equipment. Every product we sell is backed by genuine Canon consumables—toners, inks, and specialty papers—ensuring your equipment performs reliably over its lifetime.

Our demo showroom in Mbabane gives you hands-on access to the latest models before making a decision. Popular items like the Canon imageCLASS MF754Cdw and the Canon GX6040 MegaTank printer are frequently featured in our month-end demo deals, offering significant savings on nearly-new equipment with full warranties included.

Copy Shop & Secretarial Services

Walk into our copy shop at Unit 3/4, Lilanga Complex, and you will find a full-service document hub. We cater to students, entrepreneurs, and corporate clients who need fast, high-quality output without investing in their own hardware. Our service menu includes:

• Printing & Photocopying: Black-and-white or color, from single pages to large-volume runs, with crisp, professional results using Canon equipment.
• Typing & Document Formatting: Get help with formatting letters, reports, CVs, and forms, saving you time and ensuring a polished final product.
• Scanning & Digitization: Convert paper documents, photographs, and plans into high-resolution digital files suitable for emailing, archiving, or further editing.
• Laminating: Protect important documents, ID cards, certificates, and signage with our thermal lamination service, available in various sizes.
• ID Photos: Instant passport and identification photographs that meet official specifications, taken with studio-quality lighting.
• Internet Cafe: Access a high-speed workstation if you need to check emails, complete online applications, or browse—complemented by our selection of hot beverages while you wait.

Serving Hhohho District & All Four Regions

While our main office and showroom are located in the Sidwashini Industrial site of Mbabane, Hhohho District, our reach extends far beyond the capital. Through our five established resellers and continuing expansion, we cover every region of Eswatini. Manzini, the commercial hub, receives dedicated support, as do the more rural communities in Lubombo and Shiselweni. This distribution model means that a school, clinic, or business based in any part of the country can order genuine Canon products, access warranty service, and purchase authentic consumables without needing to travel to Mbabane.

For clients in Mbabane and the surrounding Hhohho District, we offer convenient delivery services. Purchases of demo equipment and other products include delivery right to your doorstep, along with professional installation and user training. We ensure that your team knows how to operate the new device efficiently from day one, maximizing your investment.

End-of-Month Demo Specials & Value-Added Services

One of the best ways to acquire premium office equipment at a reduced cost is through our demo clearance sales. At the end of each month, we offer floor-model and demonstration units with steep discounts. These machines have been lightly used for display and testing purposes only and are fully serviced before sale. Every demo purchase includes:

• Delivery: We transport the equipment to your specified location within the serviceable area.
• Installation: Our certified technicians set up the machine, configure network settings, and ensure it is operational.
• Training: Receive on-site or in-showroom training on the device’s key functions and maintenance routines.
• Warranty: Enjoy the remaining manufacturer’s warranty period, with service handled directly by our warranty center.

Our commitment extends well beyond the point of sale. As the authorized warranty center for all Canon products in Eswatini, our technical team handles repairs, firmware updates, and troubleshooting for equipment bought through any authorized reseller. We maintain a comprehensive inventory of spare parts, which drastically reduces downtime compared to third-party repair shops that must order components from abroad. Additionally, we ensure the continuous supply of genuine Canon inks, toners, and specialty media, protecting your devices from the damage and poor output that third-party consumables can cause.

Visit Our Showroom

Our physical premises are situated in Unit 3/4 of the Lilanga Complex on Litsemba Street, within the Sidwashini Industrial area of Mbabane. We operate during standard business hours, typically opening from 08:30 to 17:00 on weekdays, with a shorter day on Saturdays from 08:30 to 16:30 and limited Sunday hours from 09:00 to 13:00. The location is easily accessible via public transport and offers convenient parking for those arriving by car.

Before your visit, you can reach our expert team by phone at +268 2422 1284 or on mobile at +268 7830 3987. For sales inquiries, email sales@copycateswatini.com; for general assistance, contact reception@copycateswatini.com. WhatsApp communication is also available on the mobile numbers listed above. During your visit, you can test equipment in the demo showroom, discuss bulk orders with our sales team, or simply enjoy a cup of coffee while your printing and copying jobs are completed.