Cosmetics StoreAbu Dhabi
Charlotte Tilbury - The Galleria Mall
About Charlotte Tilbury - The Galleria Mall
Charlotte Tilbury - The Galleria Mall brings the globally celebrated beauty brand to Abu Dhabi's premier luxury shopping destination on Al Maryah Island. Known for revolutionising the beauty industry with transformative makeup tricks and expert skincare solutions, Charlotte Tilbury offers a magical makeup wonderland where customers can explore award-winning cosmetics, clinically proven skincare, and personalised beauty consultations all in one stunning retail space.
Located on the ground floor of The Galleria Al Maryah Island, this Charlotte Tilbury beauty counter invites visitors to discover a curated collection of bestselling makeup and skincare products alongside in-store services designed to help every customer find their perfect beauty routine. From the iconic Pillow Talk collection to the globally loved AIRbrush Flawless Setting Spray, the store carries the full range of Charlotte Tilbury's beloved beauty secrets.
Products & Collections at Charlotte Tilbury - The Galleria Mall
The store showcases Charlotte Tilbury's complete product lineup, spanning makeup, skincare, fragrance, and beauty tools. Signature offerings include:
- Pillow Talk Collection — the brand's iconic nude-pink lip and cheek range that has become a worldwide bestseller
- Charlotte's Magic Cream — an award-winning moisturiser formulated with supercharged ingredients suitable for all skin types
- Hollywood Flawless Filter — Charlotte's iconic glow secret for a luminous, red-carpet-ready complexion
- AIRbrush Flawless Setting Spray — a globally loved setting spray that keeps makeup in place all day
- Beautiful Skin Foundation — a hydrating foundation for flawless, smooth coverage
- Exagger-Eyes Easy Eyeshadow Sticks — NEW easy-to-use eyeshadow sticks for effortless eye looks
- Charlotte's Magic Serum Crystal Elixir and Magic Water Cream — clinically proven skincare targeting fine lines, dullness, and dehydration
- Fragrance collection — Charlotte's signature scent offerings
Beauty gifting is also a major focus at this location. Customers can explore curated gift selections organised by price, recipient, and category — from the Pillow Talk lipstick to the Hollywood Flawless collection and the Beauty Treasure Chest of Emotions, making it easy to find presents for mothers, sisters, friends, and partners.
In-Store Beauty Services & Consultations
Makeup Consultations
Charlotte Tilbury - The Galleria Mall offers bespoke makeup consultations with trained-by-Charlotte beauty experts. These one-on-one sessions range from 15 minutes to 2 hours and are redeemable against purchase. During a consultation, the beauty expert helps determine your skin undertone, recommends the perfect foundation shade, and shares easy beauty secrets tailored to your personal wishes. According to Google Maps reviews, staff members like Jill have been praised for their professionalism in helping customers identify their skin undertone and test multiple foundation options before committing.
Skincare Consultations
At Charlotte's Magic Skin Clinic counter, customers can discover skincare solutions for concerns including redness, hyperpigmentation, dehydrated skin, and ageing skin. The trained experts guide visitors through building a complete Charlotte Tilbury skincare routine using serums, face creams, face masks, and cleansers formulated to deliver visible results.
Masterclasses & Beauty Gifting Sessions
The store also hosts in-store masterclasses and beauty gifting events where customers can learn professional techniques and discover curated product sets for themselves or loved ones.
Customer Reviews & Ratings
Charlotte Tilbury - The Galleria Mall holds a 4.4-star rating on Google Maps based on 58 reviews. Customer feedback highlights several recurring themes:
- Staff professionalism and expertise — Multiple reviewers praise the knowledge and helpfulness of the beauty advisors. One Google Maps reviewer noted that staff member Jill was "very professional" and helped determine their skin undertone while allowing them to test two different foundation shades before deciding.
- Personalised service — A recent Arabic-language review highlighted staff member Huda for creating beautiful makeup looks and truly understanding what the client wanted, describing the experience as pleasant and satisfying.
- Product quality appreciation — Several reviews express enthusiasm for the brand's products with positive reactions.
- Pricing and promotions — Some reviewers mention the absence of in-store discounts as a consideration when deciding on purchases, noting that the premium pricing reflects the brand's luxury positioning.
- After-sales concerns — One reviewer shared a negative experience with a cosmetic bag zipper breaking on first use and expressed frustration with the customer service response regarding return policies when labels had been removed.
Charlotte Tilbury in Al Maryah Island, Abu Dhabi
The store is situated on the ground floor of The Galleria Al Maryah Island, one of Abu Dhabi's most prestigious luxury shopping destinations. Al Maryah Island is known as the city's premium retail and financial hub, home to high-end fashion boutiques, fine dining restaurants, and upscale lifestyle brands. The Galleria mall environment complements Charlotte Tilbury's luxury beauty positioning, placing the counter alongside other premium beauty retailers including CHANEL Fragrance & Beauty, Nars, and Dior Beauty.
The store offers delivery service as noted in Google Maps attributes, and customers can also shop online through the main Charlotte Tilbury website with free standard delivery on orders over a qualifying threshold and two free samples at checkout.
Hours, Appointments & Contact
Charlotte Tilbury - The Galleria Mall operates with extended hours to accommodate The Galleria's shopping schedule:
- Monday through Wednesday and Sunday: 10:00 AM – 10:00 PM
- Thursday through Saturday: 10:00 AM – 12:00 AM (midnight)
Customers can book appointments online through the store's scheduling system for makeup consultations, skincare consultations, and masterclasses. Virtual one-on-one consultations are also available through the Charlotte Tilbury website for those who prefer remote beauty advice. The store can be reached by phone at +971 2 492 6857 for direct inquiries about product availability, appointments, and services.
Whether you are seeking your perfect foundation shade, building a skincare routine with clinically proven formulas, finding a luxury beauty gift, or booking a personalised makeup consultation with a trained expert, Charlotte Tilbury - The Galleria Mall offers a comprehensive beauty experience in one of Abu Dhabi's most glamorous retail settings. Compare beauty stores and cosmetics retailers on Ilistify to find the right match for your beauty needs before making your next purchase.