Lush Cosmetics Marina Mall

Lush Cosmetics Marina Mall brings the iconic Lush Fresh Handmade Cosmetics experience to Abu Dhabi's premier shopping destination. Located inside Marina Mall on Al Kasir Street in the Al Marina district, this store offers the full range of Lush's inventive, ethically crafted beauty products — from the famous bath bombs that started a worldwide bathing revolution to skincare, hair care, body care, and fragrance collections made with fresh, vegetarian ingredients. As the inventors of the bath bomb and champions of a cosmetics revolution, Lush has built a global reputation for products that are as kind to the planet as they are indulgent for the senses, and the Marina Mall location delivers that philosophy directly to Abu Dhabi residents and visitors.

Stepping into Lush Cosmetics Marina Mall means entering a vibrant, sensory-rich environment where the aromas of handmade soaps, essential oils, and fresh ingredients fill the air. Every product on the shelves is crafted by hand using recipes that prioritize freshness, effectiveness, and environmental responsibility. The store team is known for providing personalized guidance, helping customers discover products tailored to their needs — whether that means finding the perfect bath bomb for a relaxing evening, selecting a skincare routine, or choosing a gift for someone special.

Products & Collections at Lush Cosmetics Marina Mall

Lush Cosmetics Marina Mall carries the complete Lush product range for the UAE market, featuring categories that span every aspect of personal care and wellbeing:

• Bath Bombs — Lush's signature creation, available in a wide variety of colors, scents, and effects, from soothing lavender blends to vibrant, fizzing spectacles
• Handmade Soap — solid soap bars crafted with fresh ingredients, essential oils, and creative molds
• Skincare — fresh face masks, cleansers, moisturizers, and toners made with real fruits, vegetables, and botanicals
• Hair Care — solid shampoo bars, conditioners, hair treatments, henna hair dye, and the popular Super Milk line, including fresh Afro hair care options
• Body Care — body lotions, massage oil bars, dusting powders, and muscle recovery products for post-workout relief
• Shower Products — shower gels, shower bombs, and body washes in distinctive Lush scents
• Fragrances — body sprays, gourmand fragrances, and the Sticky Dates collection for unique scent experiences
• Home Fragrances — candles and room scents to bring the Lush atmosphere home
• Cruelty-Free Makeup — cosmetics that align with Lush's fighting animal testing ethos
• Oral Care — solid toothpaste tabs and mouthwash tabs for eco-friendly dental hygiene
• Suncare — sun protection products for the UAE climate
• Gifts & eGift Cards — curated gift sets for birthdays, holidays, and special occasions, plus digital gift cards

The store also features exciting limited-edition collaborations, including the Lush x Hello Kitty and Friends collection and the Super Mario Galaxy Movie range, alongside seasonal offerings like Father's Day gifts and Eid Al Adha limited editions. Spa Treatments and Lush Parties are available for those seeking an immersive, pampering experience beyond retail products.

Customer Reviews & Ratings

Lush Cosmetics Marina Mall holds an impressive 4.9-star rating on Google Maps based on 139 reviews, reflecting consistently positive customer experiences. Google Maps reviewers frequently highlight the warmth and expertise of the store staff as a defining feature of their visits. One reviewer, Glo Abroad, described a visit in September where the saleswoman was "really very nice" and wished she had asked for the staff member's name to give proper recognition. The store's management responded with gratitude, noting that their team strives to make every visit memorable.

Another reviewer, Sanila Salim, shared a particularly touching experience: she thanked the Lush team — specifically naming Logian, Reem, Reylyn, and Ricky — for making her daughter's birthday "a truly special and unforgettable experience." This review underscores the store's commitment to going beyond routine retail service, creating celebratory moments that customers remember. Ahmed Almazrouei, a Local Guide reviewer, praised employee Ela for "excellent service and helpful product explanations," noting that she made the visit "pleasant and uncomplicated." Across multiple reviews, the recurring themes are knowledgeable staff, personalized product recommendations, and a welcoming atmosphere that makes shopping at Lush Marina Mall feel like more than a routine purchase.

The Shopping Experience at Marina Mall

Shopping at Lush Cosmetics Marina Mall is designed to be an interactive, sensory journey rather than a simple transaction. Customers are encouraged to touch, smell, and test products with guidance from the staff. The store's handmade products are displayed to showcase their fresh ingredients — you can see the real fruits, herbs, and botanicals embedded in soaps and face masks. The Marina Mall setting provides a comfortable, climate-controlled environment in one of Abu Dhabi's most established shopping centers, making it convenient to combine a Lush visit with broader shopping, dining, or entertainment plans.

For customers who prefer to shop from home, Lush offers online ordering through their UAE website with free delivery on orders of 300 AED or more, with shipping taking 3 to 5 days within the UAE. A Lush Delivery Pass is also available for frequent shoppers seeking added convenience. The Lush mobile app provides another way to browse products, track orders, and stay updated on new releases and collaborations.

Lush's Ethical Values & Commitments

Lush Cosmetics operates on a foundation of six core ethical values that define every product and business decision:

• Fighting Animal Testing — Lush has never tested products on animals and actively campaigns against animal testing in the cosmetics industry
• Fresh Cosmetics — products are made with fresh ingredients like fruits, vegetables, and essential oils, with a freshness policy that ensures quality
• 100% Vegetarian — every Lush product is vegetarian, and many are explicitly labeled vegan
• Ethical Buying — ingredients are sourced through fair trade and ethical purchasing practices that support communities worldwide
• Handmade with Love — each product is crafted by hand at Lush's manufacturing facilities, not mass-produced on automated lines
• Naked Products — Lush pioneered packaging-free products to reduce waste, offering solid shampoo bars, soap slices, and bath bombs that require no plastic containers

These values resonate strongly with Abu Dhabi customers who seek beauty products that align with their environmental and ethical principles. The Bring It Back program at Lush also encourages customers to return empty product containers for recycling, reinforcing the brand's commitment to leaving the world lusher than they found it.

Lush Cosmetics Marina Mall in Abu Dhabi

Lush Cosmetics Marina Mall is situated within Marina Mall Abu Dhabi, one of the city's landmark shopping destinations located on Al Kasir Street in the Al Marina district. Marina Mall is a well-known retail complex that attracts both local residents and tourists, offering a mix of international brands, dining options, and entertainment facilities. The mall's central Abu Dhabi location makes it easily accessible from major residential areas and hotel districts. Customers can reach the store by calling +971 4 560 8515 for direct inquiries. For broader customer care needs, Lush's regional support team is available via WhatsApp at +971 52 940 2531 or by phone at +971 4 560 8545, with service hours from Monday to Sunday, 9:00 AM to 6:00 PM GST. Email inquiries can be directed to wecare@lushmena.com.

Common Questions

Is Lush Cosmetics Marina Mall currently open?

Google Maps currently lists Lush Cosmetics Marina Mall as temporarily closed. Contact the store directly at +971 4 560 8515 or reach Lush's regional customer care team for the most up-to-date opening information.

Does Lush offer delivery in the UAE?

Yes, Lush provides online delivery within the UAE through their website. Orders of 300 AED or more qualify for free delivery, with standard shipping taking 3 to 5 days.

Are Lush products cruelty-free and vegetarian?

All Lush products are 100% vegetarian and cruelty-free. Lush does not test on animals and actively campaigns against animal testing in the cosmetics industry. Many products are also labeled as vegan.

Can I book a spa treatment at Lush Marina Mall?

Lush offers Spa Treatments and Lush Parties at select locations. Contact the Marina Mall store directly or visit the Lush UAE website to inquire about spa service availability at this specific location.

What collaborations and limited editions are available?

Lush regularly releases limited-edition collaborations and seasonal collections. Current offerings include the Lush x Hello Kitty and Friends range, the Super Mario Galaxy Movie collection, and Eid Al Adha limited editions. Availability may vary by store, so check with the Marina Mall location for current stock.

How can I contact Lush customer care in the UAE?

Lush's UAE customer care team is available Monday to Sunday, 9:00 AM to 6:00 PM GST. You can reach them via WhatsApp or phone at +971 52 940 2531, by phone only at +971 4 560 8545, or by email at wecare@lushmena.com.

Whether you are searching for the perfect bath bomb, a thoughtful gift, or skincare made with real fresh ingredients, Lush Cosmetics Marina Mall offers a distinctive shopping experience rooted in ethical values and handmade quality. Compare Lush Cosmetics Marina Mall with other beauty and cosmetics retailers on Ilistify to find the best fit for your needs before making your next purchase.