DHABI ONE

DHABI ONE is an electronics retailer located in the Musaffah industrial area of Abu Dhabi, United Arab Emirates. Operating from their showroom on 11th Street in the M40 zone, DHABI ONE offers a range of electronics, home appliances, and furniture products available both in-store and through their online platform. The business serves customers across the UAE with delivery services and in-store shopping options, positioning itself as a convenient destination for household and technology products in the Abu Dhabi region.

The company maintains a showroom presence in Musaffah, one of Abu Dhabi's prominent industrial and commercial zones, making it accessible to residents and businesses in the area. DHABI ONE's online store extends their reach beyond the physical showroom, allowing customers throughout the UAE to browse and purchase products with delivery options. According to their search listing, the store focuses on the latest electronics, home appliances, and furniture, providing a selection that covers essential household and technology needs.

Products and Services at DHABI ONE

Based on available information and customer reviews, DHABI ONE carries a variety of product categories:

• Electronics and technology products
• Home appliances, including steam irons and similar household items
• Furniture items, such as steel storage drawers and organizational solutions
• General household goods and accessories

The store operates both as a physical showroom and an online retailer, giving customers the option to visit the Musaffah location or shop through their website at dhabione.com. Their search listing highlights secure shopping and fast delivery across the UAE as key features of their online service.

Customer Reviews and Ratings

DHABI ONE holds a 3.2-star rating on Google Maps based on over 300 reviews, reflecting a mixed customer experience pattern. Reviews reveal both positive and challenging aspects of shopping with this retailer.

Some customers report satisfactory initial experiences. One Local Guide reviewer mentioned ordering from DHABI ONE three times, with the first two orders proceeding smoothly. This suggests that straightforward purchases can be completed without issues when products are available and in good condition.

However, several recurring themes in negative reviews highlight areas of concern:

Product Quality and Assembly Issues

Customers have reported receiving products with defects or missing components. One reviewer who purchased a steel drawer noted that no assembly instructions were included, requiring self-assembly, and the lock on the drawer was defective, rendering the product partially unusable.

Inventory and Communication Problems

Multiple reviewers describe ordering products online only to be informed days later that the items are no longer in stock. One customer who ordered a steam iron reported waiting three days before being told the product was unavailable, describing the company as unorganized and unprofessional in their inventory management and communication.

Customer Service Response Times

Several reviews point to difficulties in reaching customer support. One customer described having to repeatedly message the company through chat to get a response regarding a malfunctioning product that was continuously beeping after delivery. The reviewer also noted frustration with extended lunch breaks that delayed assistance, and reported discovering a scratch on their product after removing packaging, with no resolution offered by the company.

DHABI ONE in Musaffah, Abu Dhabi

DHABI ONE is located at One Show Room on 11th Street in the Musaffah M40 area of Abu Dhabi. Musaffah is a well-known industrial and commercial district in Abu Dhabi, home to numerous businesses, warehouses, and retail outlets. The area serves as a practical location for an electronics and appliance showroom, offering accessibility for both individual customers and commercial buyers in the region.

The showroom operates with hours extending to 22:00, providing evening shopping availability for customers who may not be able to visit during standard business hours. The store offers both in-store shopping and delivery service, as indicated by their Maps attributes.

Shopping Options and Delivery

DHABI ONE provides two primary shopping channels:

• In-store shopping: Customers can visit the Musaffah showroom to browse and purchase products directly
• Online ordering with delivery: The dhabione.com website allows customers to order products for delivery across the UAE

The delivery service extends throughout the UAE, according to their search listing description. However, customer reviews suggest that delivery experiences can vary, with some orders arriving promptly while others face stock-related delays or product quality issues upon arrival.

What to Consider When Shopping at DHABI ONE

Based on the available customer feedback and business information, shoppers considering DHABI ONE should note several factors:

The store offers a range of electronics, appliances, and furniture products that may suit basic household needs. Their online platform provides convenience for customers who prefer remote shopping with delivery. However, the mixed review profile suggests that customers may want to confirm product availability before placing online orders, inspect delivered items carefully upon receipt, and be prepared for potential delays in customer service responses.

For customers in the Musaffah area or nearby Abu Dhabi neighborhoods, the physical showroom offers the advantage of seeing products before purchase, which may help avoid some of the quality and assembly issues reported by online shoppers.

Before making a purchase decision, compare DHABI ONE with other electronics retailers on Ilistify to find the best option for your needs in the Abu Dhabi area.