Sharaf DG Dalma Mall

Sharaf DG Dalma Mall is a prominent electronics retail destination located inside Dalma Mall in Mohamed Bin Zayed City, Abu Dhabi. As part of the well-known Sharaf DG chain operating across the United Arab Emirates, this store offers shoppers a comprehensive selection of consumer electronics, smartphones, laptops, home appliances, gaming gear, and tech accessories. The Dalma Mall location provides a convenient shopping venue for residents of Abu Dhabi's Mohamed Bin Zayed City and surrounding neighborhoods, combining in-store browsing with pickup and delivery options for flexible purchasing.

With 769 reviews on Google Maps and a 3.5-star rating, Sharaf DG Dalma Mall has established itself as a recognizable name in Abu Dhabi's electronics retail landscape. The store carries products from major global brands including Apple, Samsung, Xiaomi, Honor, Asus, MSI, and Motorola, alongside a wide assortment of peripherals, soundbars, and complementary tech products. Shoppers visiting this location can explore current promotional campaigns, bank partner discounts, and seasonal deals that Sharaf DG regularly runs across its UAE network.

Products & Services at Sharaf DG Dalma Mall

Sharaf DG Dalma Mall stocks a broad inventory of electronics and tech products designed to serve diverse customer needs. The store's core offerings include:

• Smartphones: Latest models from Apple (including iPhone series), Samsung, Xiaomi, Honor, Motorola, and other leading brands
• Laptops and Computers: Asus and MSI laptops, along with accessories and complementary items such as free soundbar promotions on select purchases
• Home Appliances: Televisions, kitchen appliances, and household electronics
• Gaming Equipment: Gaming consoles, accessories, and related peripherals
• Tech Accessories: Cases, chargers, headphones, cables, and protective gear for mobile devices and computers

Beyond product sales, Sharaf DG Dalma Mall offers multiple purchasing channels. Customers can shop in person at the Dalma Mall store, arrange in-store pickup for online orders, or use the delivery service to receive products at home. The store also facilitates warranty coverage on purchased items, with one-year warranty options referenced in customer transactions.

Promotions & Bank Deals at Sharaf DG

Sharaf DG regularly runs promotional campaigns that add value for shoppers at the Dalma Mall location and online. Current promotions highlighted by the business include a raffle draw offering customers who spend AED 500 or more a chance to win a BMW X2 valued at AED 210,000, with the winner announced in early February 2026. Additional promotional incentives include MakeMyTrip UAE vouchers worth up to AED 1,000 for flights and hotels, and the MEGA20 coupon code providing up to AED 500 off on online purchases.

Customers using specific bank cards can access instant discounts through Sharaf DG's partnerships with Abu Dhabi Islamic Bank (ADIB), First Abu Dhabi Bank (FAB), Dubai First, Al Hilal Bank, and Sharjah Islamic Bank (SIB). Select product bundles also include complimentary gifts — for instance, Asus and MSI laptop purchases come with a free soundbar, while Xiaomi and Motorola smartphone purchases include assured gift items. These promotions are subject to terms and conditions and may be limited-time offers, so customers are encouraged to verify current deals before purchasing.

Customer Reviews & Ratings

Sharaf DG Dalma Mall holds a 3.5-star rating on Google Maps based on 769 reviews, reflecting a mixed but substantial body of customer feedback. Review themes span both positive and negative experiences, providing prospective shoppers with a realistic picture of what to expect.

Positive Feedback

Several reviewers highlight helpful and accommodating staff members. One customer praised employee Mohsin for being extremely helpful when purchasing an Honor Magic V5, noting that Mohsin offered great deals and even allowed the customer to keep their old phone as a backup during the transition. This kind of personalized service appears in multiple positive reviews, suggesting that individual staff members can significantly enhance the shopping experience when they go above standard expectations.

Customer Concerns

Some reviews express frustration with pricing inconsistencies and after-sales support. One reviewer described an experience where different staff members quoted varying prices for the same iPhone model, creating confusion and dissatisfaction at the point of sale. Another long-term Sharaf DG customer reported that a Xiaomi 15T Pro purchased in late December malfunctioned within one month, expressing particular disappointment given their loyalty to the brand over 12 years in the UAE. In both cases, Sharaf DG's management responded to the Google Maps reviews by apologizing and directing customers to contact support@sharafdg.com for resolution, indicating that the company monitors feedback and offers a channel for complaint follow-up.

Sharaf DG Dalma Mall Location & Hours

Sharaf DG Dalma Mall is situated inside Dalma Mall at Abu Dhabi Sector 9, Mohamed Bin Zayed City, ME10, Abu Dhabi, UAE. Dalma Mall is a well-known shopping center in the Mohamed Bin Zayed City area, making the store easily accessible for residents of this growing Abu Dhabi neighborhood and nearby communities. The mall setting provides covered parking, climate-controlled interiors, and proximity to other retail outlets including competing electronics stores such as Jumbo Electronics, Harman House, and Ecity within the same mall complex.

The store operates with standard hours closing at 21:00 on regular days, with extended hours until 22:30 during peak periods such as weekends or promotional seasons. Friday is noted as a busier day with higher visitor traffic than usual, so shoppers preferring a quieter experience may want to visit on other days. Dalma Mall is accessible via public transportation, and the location supports transit, cycling, and driving routes as indicated by Maps data.

What Sets Sharaf DG Dalma Mall Apart

Sharaf DG distinguishes itself through its extensive promotional ecosystem, combining raffle draws, bank partner discounts, bundled gifts, and online coupon codes that few other electronics retailers in the UAE match at the same scale. The store's integration of in-store shopping, in-store pickup, and delivery service provides customers with flexible purchasing options. As part of the broader Sharaf DG UAE network, the Dalma Mall location benefits from the brand's established supplier relationships with major electronics manufacturers, ensuring access to current product lines and launch-day availability for new devices. The active management response to Google Maps reviews also signals a company that engages with customer feedback publicly, offering direct email channels for issue resolution.

Common Questions

What are Sharaf DG Dalma Mall's operating hours?

Sharaf DG Dalma Mall typically operates from 10:00 to 21:00 on standard days, with extended hours until 22:30 during peak periods. Hours may vary during holidays and promotional events, so checking current times before visiting is recommended.

Does Sharaf DG Dalma Mall offer delivery service?

Yes, Sharaf DG Dalma Mall provides delivery service alongside in-store shopping and in-store pickup options. Customers can place orders online through uae.sharafdg.com and choose their preferred fulfillment method.

What bank discounts are available at Sharaf DG?

Sharaf DG partners with several UAE banks including ADIB, FAB, Dubai First, Al Hilal Bank, and SIB to offer instant discounts on purchases. Specific discount percentages and terms vary by promotion period, so verify current offers on the Sharaf DG website or at the store.

How can I contact Sharaf DG about a purchase issue?

Customers can reach Sharaf DG's support team by emailing support@sharafdg.com or calling +971 600 502034. The company actively responds to Google Maps reviews and directs customers to these contact channels for resolution.

Does Sharaf DG offer warranty on electronics purchases?

Sharaf DG provides warranty options on purchased products. Reviews reference one-year warranty coverage on smartphones, though specific warranty terms vary by product and brand. Confirm warranty details with the sales staff at the time of purchase.

Are there competing electronics stores in Dalma Mall?

Yes, Dalma Mall houses several other electronics retailers including Jumbo Electronics, Harman House, Ecity, and others. Shoppers can compare prices and service across multiple stores within the same mall complex.

Whether you are upgrading your smartphone, investing in a new laptop, or shopping for home appliances, Sharaf DG Dalma Mall offers a wide product selection and promotional incentives worth exploring. Compare Sharaf DG with other electronics retailers in Abu Dhabi on Ilistify to find the best fit for your needs before making your next tech purchase.