Sharaf DG Mushrif Mall

Sharaf DG Mushrif Mall is a prominent electronics retail destination located inside Mushrif Mall in Abu Dhabi, United Arab Emirates. As part of the well-known Sharaf DG chain operating across the UAE, this branch provides residents and visitors of Abu Dhabi with a comprehensive selection of consumer electronics, mobile phones, laptops, home appliances, and gadgets all under one roof. The store has established itself as a go-to location for technology shoppers in the Mushrif area, offering both in-store shopping and convenient delivery services throughout the region.

With a 3.4-star rating on Google Maps based on 696 reviews, Sharaf DG Mushrif Mall draws a significant volume of customer feedback, reflecting its popularity as an electronics purchasing hub in Abu Dhabi. The store operates daily with extended hours, closing at 23:00 on most days and 22:00 on others, making it accessible for evening shoppers and those with busy daytime schedules. Customers can visit the store for in-person browsing, arrange in-store pickup for online orders, or take advantage of the delivery service for purchases made through the Sharaf DG website.

Products and Electronics at Sharaf DG Mushrif Mall

Sharaf DG Mushrif Mall carries a wide range of electronics categories designed to meet diverse consumer needs. According to Google Maps reviews, the store is described as a large retail space where shoppers can find devices and gadgets of all kinds, making it possible to locate everything they need in a single visit. Key product categories available at this location include:

• Smartphones — Brands such as Samsung, Xiaomi, and Motorola are prominently featured, with Samsung mobile phones being a particular focus based on customer reviews mentioning dedicated sales assistance for Samsung purchases
• Laptops — Asus and MSI laptop models are available, often paired with promotional bonuses such as free soundbar offers during special campaigns
• Home appliances — A selection of household electronics and kitchen appliances
• Televisions and entertainment systems — TV models and related accessories
• Gadgets and accessories — Various tech accessories and peripheral devices

The store frequently runs promotional campaigns that add value to purchases. Current offers highlighted by the business include a BMW X2 raffle draw for customers spending AED 500 or more, MakeMyTrip UAE vouchers worth up to AED 1,000 for flights and hotels, and an online discount code MEGA20 providing up to AED 500 off. Bank partnership deals with ADIB, FAB, Dubai First, Al Hilal Bank, and SIB offer instant discounts for cardholders. Assured gifts are also available with purchases of Xiaomi and Motorola smartphones.

Customer Reviews and Ratings

Sharaf DG Mushrif Mall holds a 3.4-star rating on Google Maps with 696 reviews, indicating a mixed but substantial body of customer experiences. Review data reveals several recurring themes that paint a nuanced picture of the store.

Positive Feedback Themes

Google Maps reviewers consistently highlight the store's extensive product selection as a major advantage. One Local Guide reviewer described Sharaf DG as "a great store for all your electronics needs" where "devices and gadgets of all kinds" are available, noting that attractive offers frequently draw customers in. The physical size of the store also receives positive mentions, with reviewers appreciating the ability to find everything in one location without needing to visit multiple shops.

Staff assistance has been praised in specific instances. A reviewer named Ar. Monica Balakrishnan highlighted the service from a salesperson named Nel, who provided an "excellent experience" during a Samsung phone purchase by clearly explaining different models, making comparisons, and patiently answering all questions. This kind of personalized, knowledgeable service appears to be a strength when individual staff members are engaged and attentive.

Areas of Concern

Some reviews express frustration with post-purchase service, particularly around delivery. One reviewer described experiencing delays of five days on a delivery order and receiving inconsistent explanations from six different customer service representatives, each providing different excuses. The reviewer recommended purchasing from competitors like Lulu or Carrefour instead. Sharaf DG's management responded to this complaint with an apology and an invitation to resolve the issue via email, suggesting the company is aware of delivery-related customer dissatisfaction and willing to address individual cases.

The review keyword tags visible on Maps — including "price" (36 mentions), "handy" (24 mentions), "warranty" (20 mentions), and "delivery" (14 mentions) — indicate that pricing, mobile phones, warranty policies, and delivery experiences are the most discussed aspects of the store among reviewers.

Sharaf DG Mushrif Mall Location and Access

Sharaf DG Mushrif Mall is situated within Mushrif Mall, a shopping center located in Abu Dhabi, United Arab Emirates. The mall setting provides customers with a comfortable, climate-controlled shopping environment alongside other retail and dining options within the same complex. Mushrif Mall serves the surrounding residential neighborhoods of Abu Dhabi, making Sharaf DG accessible to families and professionals in the area.

The store offers multiple shopping formats to accommodate different customer preferences: in-store shopping for those who want to browse and compare products physically, in-store pickup for online orders placed through uae.sharafdg.com, and a delivery service for customers who prefer to receive purchases at home. Operating hours extend to 23:00, allowing evening visits after work or dinner.

Promotions and Bank Partnerships

Sharaf DG Mushrif Mall regularly participates in chain-wide promotional events that offer significant savings opportunities. The current campaign includes partnerships with several major UAE banks — ADIB, FAB, Dubai First, Al Hilal Bank, and SIB — providing instant discounts for qualifying cardholders. Online shoppers can use the MEGA20 code for up to AED 500 off, while high-value purchases of AED 500 or more enter customers into a raffle for a BMW X2 valued at AED 210,000. These promotions apply both in-store and online, though terms and conditions apply and offers are time-limited.

Common Questions About Sharaf DG Mushrif Mall

What are Sharaf DG Mushrif Mall's operating hours?

The store typically operates from 10:00 to 23:00 on most days, with some days closing at 22:00. For exact daily hours, contact the store directly at +971 600 502034 or check the Sharaf DG website.

Does Sharaf DG Mushrif Mall offer delivery?

Yes, Sharaf DG Mushrif Mall provides a delivery service for purchases. However, some customer reviews have reported delays and inconsistent communication regarding delivery timelines. Contact the store for current delivery estimates and policies.

Can I order online and pick up at Sharaf DG Mushrif Mall?

Yes, the store offers in-store pickup for orders placed through uae.sharafdg.com, allowing customers to browse and purchase online then collect their items at the Mushrif Mall location.

What brands of smartphones are available at Sharaf DG Mushrif Mall?

The store carries smartphones from Samsung, Xiaomi, Motorola, and other major brands. Promotional offers frequently include assured gifts or bonus items with smartphone purchases.

Are bank discounts available at Sharaf DG Mushrif Mall?

Yes, Sharaf DG partners with several UAE banks including ADIB, FAB, Dubai First, Al Hilal Bank, and SIB to offer instant discounts for cardholders. Check the website or ask in-store for current bank deal terms.

How can I contact Sharaf DG Mushrif Mall?

Call +971 600 502034 to reach the store directly, or visit uae.sharafdg.com for online shopping, product information, and current promotions.

Whether you are shopping for a new smartphone, upgrading your laptop, or searching for home appliances in Abu Dhabi, Sharaf DG Mushrif Mall offers a broad inventory and regular promotional deals. Compare this store with other electronics retailers on Ilistify to find the best fit for your needs before making your next purchase.