Zam Zam Electronics

Zam Zam Electronics is a well-established electronics retail store located on 17th Street in Mussafah, Abu Dhabi, United Arab Emirates. Founded in 2013 by four brothers — Mirza Farooq Baig, Rauf Baig, Abdul Ghafoor, and Muhammad Shakoor — the company has grown from a single storefront originally known as "Awad al Kettbi" into a recognized name in the UAE electronics market. Today, Zam Zam Electronics operates branches across Dubai, Abu Dhabi, and Sharjah, serving a wide customer base with a diverse selection of mobile phones, laptops, and electronic accessories.

The Mussafah location serves as a key outlet for customers in Abu Dhabi's industrial and residential hub, offering both in-store pickup and delivery service options. With operating hours extending until 23:30, Zam Zam Electronics caters to evening shoppers and professionals who need flexible shopping times. The store holds a 4.1-star rating on Google Maps based on 499 reviews, reflecting a solid reputation built over more than a decade in business.

Products Available at Zam Zam Electronics

Zam Zam Electronics specializes in mobile phones and laptops, carrying top brands including Apple, Samsung, Dell, and HP. The store's inventory spans a broad price range, from budget-friendly options to flagship devices, making it accessible for students, professionals, and everyday users alike.

Apple iPhone Selection

The iPhone lineup at Zam Zam Electronics includes current and previous generation models. Available devices include the iPhone 17 Pro (256 GB) priced at AED 4,699, the iPhone Air 17 at AED 3,499, the iPhone 17 ProMax 256 GB (eSIM only) at AED 4,799, and the iPhone 14 Pro Max 256GB Silver (new, non-active) at AED 3,350. Customers can place orders directly via WhatsApp for convenience.

Samsung Galaxy Range

Samsung enthusiasts can find a wide selection at Zam Zam Electronics, from premium foldable devices to affordable 5G smartphones. The inventory includes the Galaxy Z Fold 7 Dual SIM (12GB RAM, 256GB, 5G) at AED 5,099, the Galaxy S25 Ultra, the Galaxy S26 Ultra, the Galaxy Z Trifold, the Galaxy A26 5G Dual SIM (8GB RAM, 256GB) at AED 899, the Galaxy A06 Dual SIM (4GB RAM, 128GB, 5G) at AED 450, the Galaxy A36 5G, and the Galaxy A07 Dual SIM. This range ensures options for every budget and preference.

Laptops and Accessories

Beyond smartphones, Zam Zam Electronics offers laptops from Dell and HP, catering to professionals and students who need reliable computing devices. The store also carries accessories and complementary products to complete the electronics shopping experience.

Customer Reviews and Ratings

Zam Zam Electronics maintains a 4.1-star rating on Google Maps with 499 reviews. Google Maps reviewers consistently highlight the helpfulness and product knowledge of the store's staff. A recurring theme across multiple reviews is the professionalism and courtesy of salesperson Waqas, who customers describe as knowledgeable and attentive. One reviewer who purchased an Apple iPad 4 noted that "everything went smoothly and professionally" and specifically praised Waqas for being "very helpful, polite, and knowledgeable about the product."

Another notable review theme involves the store's commitment to customer satisfaction even after initial misunderstandings. One customer, suleman mudassar, originally posted a negative review due to a misunderstanding but later updated it after Waqas contacted him personally, explained the situation clearly, and addressed his concerns "very professionally and respectfully." This level of personal follow-up demonstrates the store's dedication to resolving issues and maintaining trust.

Customers purchasing flagship phones have also shared positive experiences. Reviewer Yasir Ali, who bought an iPhone 14 Pro Max, described the device as feeling "high-quality" and running "extremely fast and smooth," praising the display quality for video watching and social media use.

Zam Zam Electronics in Mussafah, Abu Dhabi

The Mussafah branch of Zam Zam Electronics is situated on 17th Street in the Mussafah area of Abu Dhabi. Mussafah is a well-known industrial and residential zone in Abu Dhabi, home to many businesses and a diverse community of residents. The store's location in this bustling area makes it easily accessible for local workers and families seeking electronics purchases without traveling to central Abu Dhabi. The store remains open late, closing at 23:30, which accommodates customers who prefer evening shopping after work hours.

What Sets Zam Zam Electronics Apart

Several factors distinguish Zam Zam Electronics from other electronics retailers in the UAE. The store was founded by four brothers who combined their expertise and passion for electronics to build the business from the ground up, giving it a family-owned character. The youngest brother, Muhammad Shakoor, brought innovative strategies to the business while also pursuing his interests as a Pakistani entrepreneur and influencer.

Zam Zam Electronics offers a personalized shopping experience with dedicated staff who assist customers in finding the right device for their specific needs. The store provides multiple convenient ordering channels, including WhatsApp ordering for direct communication with the sales team. Their website features a full e-commerce platform where customers can browse products, create wish lists, and place orders online.

For warranty and returns, Zam Zam Electronics offers a 30-day replacement policy for used products and an official one-year company warranty on new phones. While the store does not offer refunds, the replacement policy provides customers with recourse if they receive a faulty product. The store also supports more than 10 different secure payment methods, adding flexibility for customers.

Common Questions About Zam Zam Electronics

Does Zam Zam Electronics offer delivery service?

Yes, according to Google Maps attributes, Zam Zam Electronics provides both in-store pickup and delivery service options for customers in the Abu Dhabi area.

What phone brands does Zam Zam Electronics carry?

Zam Zam Electronics primarily carries Apple iPhone and Samsung Galaxy smartphones, ranging from budget models like the Galaxy A06 to flagship devices like the iPhone 17 ProMax and Galaxy Z Fold 7.

Can I order products via WhatsApp?

Yes, Zam Zam Electronics offers WhatsApp ordering. Product listings on their website include "Order On WhatsApp" buttons that connect customers directly to the sales team for placing orders.

What is Zam Zam Electronics' return policy?

Zam Zam Electronics does not offer refunds on purchases. However, they provide a 30-day replacement policy for used products and an official one-year company warranty on new phones. Customers who receive a faulty product should contact the store within 30 days with proof of purchase to arrange a replacement.

What are Zam Zam Electronics' operating hours?

The Mussafah branch typically operates until 23:30, accommodating evening shoppers. Contact the store directly or check Google Maps for current daily opening times.

Does Zam Zam Electronics have branches outside Abu Dhabi?

Yes, Zam Zam Electronics has expanded to multiple locations across the UAE, including branches in Dubai, Abu Dhabi, and Sharjah.

What laptop brands are available at Zam Zam Electronics?

The store carries laptops from Dell and HP, alongside their mobile phone and accessory offerings.

Whether you are shopping for a flagship smartphone, a budget-friendly Galaxy device, or a reliable laptop, Zam Zam Electronics offers a broad selection with personalized service in Mussafah. Compare Zam Zam Electronics with other electronics stores on Ilistify to find the right retailer for your next device purchase.