PetCare

PetCare is a comprehensive pet store located inside Al Wahda Mall in Abu Dhabi, offering an extensive selection of products and services for dogs, cats, birds, fish, small pets, and reptiles. With a 4.9-star rating on Google Maps based on over 640 reviews, PetCare has established itself as a trusted destination for pet owners across the UAE. The store combines a wide-ranging product inventory with expert guidance, making it a go-to resource for both experienced pet enthusiasts and first-time pet parents.

Conveniently situated beside Lulu Hypermarket within Al Wahda Mall on Hazza Bin Zayed The First Street in the Al Nahyan area, PetCare provides mall-based shopping convenience with the depth of a specialty pet retailer. The store also operates a full e-commerce platform at petcare.ae, enabling customers across the UAE to shop online with free delivery on orders above AED 80. Whether visiting the physical store or browsing the website, PetCare positions itself as a one-stop destination where love meets paws, feathers, fins, and scales.

Products and Supplies at PetCare

PetCare carries an impressively broad product range organized across six major pet categories. Each category features food, treats, toys, health and hygiene products, supplies, and accessories tailored to the specific needs of that animal type.

Dog Products

The dog section includes dry food, wet food, puppy food, and milk and powder formulas from recognized brands. Treat options span dental chews, jerky treats, sticks and chew bones, rawhide treats, and soft and chewy varieties. Dog toys are categorized by type — dental toys, fetch toys, plush toys, treat dispensing toys, squeaky toys, rope and tug toys, and puppy toys. Walking essentials cover leashes, leads, harnesses, collars, and walking accessories. Health and hygiene products include multivitamins, flea and tick treatments, stress and anxiety remedies, immune system support, vision and eye care, and paw and nose care. Dog supplies extend to carriers and travel items, beds, bowls and feeders, clothing and accessories, outdoor essentials, and gifts. Grooming and cosmetics products round out the selection with brushes, combs, cleansers, deshedders, wipes, bath towels, conditioners, gloves, and aprons. Training and behavior products include agility training aids, house training supplies, pee pads and diapers, repellents, and toilet training aids.

Cat Products

Cat offerings mirror the dog range in depth, featuring dry food, wet food, food toppers, milk and powder, and an extensive treat selection including crunchy treats, lickable treats, soft and chewy treats, dental treats, catnip and cat grass, and freeze and air dried treats. Cat litter and accessories cover litter, deodorizers, litter boxes, and litter box accessories. Cat supplies include carriers and travel items, bowls and feeders, trees and scratchers, beds, clothing and accessories, and gifts. Healthcare and hygiene products address flea and tick, vision and eye care, multivitamins, hairball control, immune system support, paw and nose care, and stress and anxiety. Cat toys range from wands and teasers to catnip toys, instinctive toys, plush toys, balls and chasers, brain games, and scratcher toys. Grooming products include bath towels, brushes and combs, cleansers and powders, conditioners, deshedders and dematters, gloves and aprons, and lint rollers.

Bird, Fish, Small Pet, and Reptile Products

Bird products encompass food and treats for budgies, love birds, finches and canaries, cockatiels and cockatoos, parrots and parakeets, plus bird treats sticks and hand feeding supplies. Bird supplies cover litter, perches and toys, cages and accessories, bath and shower accessories, and healthcare products including multivitamins and mite treatments. Fish products include food for tropical freshwater, saltwater, betta, goldfish, cichlid, koi and pond fish, and bottom feeders, along with aquariums, cabinets and stands, water care, plant care, cleaning supplies, feeding essentials, and maintenance products. Small pet products cater to rabbits, guinea pigs, rodents, and sugar gliders with food and treats (mix food, hay, pellets, and treats), supplies, healthcare items, carriers, habitats and accessories, feeding accessories, grooming products, and cages. Reptile products include turtle food, reptile accessories, terrarium supplies, and reptile bedding.

Services from PetCare

Beyond retail products, PetCare offers several specialized services that set it apart from typical pet stores. Pet Grooming provides professional care for pets, helping owners maintain their animals' appearance and hygiene. Aquarium Maintenance service assists customers in keeping their aquatic setups clean, healthy, and functioning properly — a particularly valuable service given the store's strong reputation in the aquarium space. Aquarium Relocation service helps customers safely move established aquariums to new locations without disrupting the aquatic ecosystem. Customised Aquarium service allows customers to design and build aquarium setups tailored to their specific preferences, space requirements, and fish species. These services reflect PetCare's commitment to supporting pet owners beyond the point of purchase.

Customer Reviews and Ratings

PetCare holds a 4.9-star rating on Google Maps based on over 640 reviews, an exceptionally high score that reflects consistent customer satisfaction. Google Maps reviewers consistently highlight the staff's helpfulness and expertise, particularly for beginners setting up their first aquariums. One reviewer noted that staff provided valuable advice for setting up a first aquarium, stating the guidance meant a lot when beginners receive proper recommendations. Another reviewer praised the staff as very accommodating, helpful, and knowledgeable, offering the best advice and answering all questions about products, animal care, and anything customers want to know. The store's pricing also receives positive mentions, with multiple reviewers describing the selection as very affordable and items as worth their money. The quality of fish and plants is specifically noted as good for reasonable prices. PetCare's owner actively responds to reviews, reinforcing the store's engagement with its customer community.

PetCare at Al Wahda Mall in Abu Dhabi

The PetCare store at Al Wahda Mall is located beside Lulu Hypermarket on Hazza Bin Zayed The First Street in the Al Nahyan area, Zone 1, Abu Dhabi. Al Wahda Mall is one of Abu Dhabi's prominent shopping destinations, making PetCare easily accessible for residents across the city. The mall location provides covered parking, air-conditioned comfort, and proximity to other retail and dining options. The store operates from 9:30 AM to 11:00 PM, aligning with mall hours to offer extended shopping convenience. PetCare also offers a delivery service for customers who prefer to shop from home. The online store at petcare.ae provides UAE-wide shipping with free delivery on orders above AED 80, and customer support is available 24/7 via phone and WhatsApp. The contact page lists a customer service phone number and email address for inquiries, orders, and support.

What Sets PetCare Apart

Several factors distinguish PetCare from other pet retailers in Abu Dhabi. The combination of a physical mall store and a comprehensive e-commerce platform gives customers flexibility in how they shop. The breadth of product categories — covering dogs, cats, birds, fish, small pets, and reptiles under one roof — makes PetCare a true one-stop destination rather than a specialty shop limited to one animal type. The store's specialized services, particularly aquarium maintenance, relocation, and customised aquarium design, go beyond what most pet stores offer. The 4.9-star Google Maps rating with over 640 reviews demonstrates a track record of customer satisfaction that few competitors match. PetCare's emphasis on 100% genuine products addresses a common concern among UAE pet owners regarding product authenticity. The staff's willingness to guide beginners — especially in aquarium setup — has been repeatedly praised in reviews, creating an approachable environment for new pet owners who may feel overwhelmed by the choices and care requirements involved.

Common Questions

What are PetCare's store hours at Al Wahda Mall?

The PetCare store inside Al Wahda Mall operates from 9:30 AM to 11:00 PM. For online orders and customer support, assistance is available 24/7 through the website and phone.

Does PetCare offer delivery across the UAE?

Yes, PetCare provides UAE-wide shipping through its online store at petcare.ae. Free delivery is available for orders above AED 80.

What services does PetCare offer beyond retail products?

PetCare offers Pet Grooming, Aquarium Maintenance, Aquarium Relocation, and Customised Aquarium services. Contact the store directly to book any of these services.

Does PetCare sell products for all types of pets?

Yes, PetCare carries products for dogs, cats, birds, fish, small pets (rabbits, guinea pigs, rodents, sugar gliders), and reptiles. Each category includes food, treats, supplies, healthcare products, and accessories.

How can I contact PetCare for questions or orders?

Customers can reach PetCare by phone at +971 54 309 9047 or +971 50 279 5351, by email at customercare@petcare.ae, or via WhatsApp through the link on the website. The 24/7 support line ensures assistance is always available.

Is PetCare suitable for beginners setting up their first aquarium?

According to multiple Google Maps reviews, PetCare staff are particularly helpful for beginners. Reviewers have praised the team for providing detailed advice on aquarium setup, fish care, and acclimation, making the store a recommended starting point for new aquarium owners.

Whether you are a seasoned pet owner or just starting your journey with a new companion, PetCare offers the products, services, and expert guidance to support you. Compare PetCare with other pet stores on Ilistify to find the best match for your pet care needs in Abu Dhabi.