City Pharmaceutical Co.

City Pharmaceutical Co. has been a cornerstone of the UAE's healthcare supply chain since 1967, operating as one of the country's most established pharmaceutical and medical product distributors. Headquartered in Abu Dhabi with a nationwide logistics network anchored by their KEZAD warehouse facility, the company supplies medicines, medical equipment, dental products, and consumer healthcare goods to healthcare providers across the Emirates. Their Abu Dhabi Showroom on Sheikh Hamdan Bin Mohammed Street serves as a key point of access for professionals and institutions seeking reliable pharmaceutical distribution in the capital region.

With over five decades of continuous operation, City Pharmaceutical Co. has built enduring partnerships with some of the world's leading pharmaceutical manufacturers. The company's philosophy, as expressed by CEO Dr. Basem Awadeh, centers on working hand in hand with their principals for mutual benefit — adhering to the highest ethical standards and unswerving professionalism to achieve sustainable growth and long-lasting partnerships. This approach has enabled the company to expand from its original Abu Dhabi roots to multiple offices and distribution points across Sharjah, Al Ain, and the broader UAE market.

Divisions & Product Portfolio at City Pharmaceutical Co.

City Pharmaceutical Co. operates through six distinct divisions, each tailored to a specific segment of the healthcare supply chain. This diversified structure allows the company to serve a wide range of healthcare providers with specialized expertise in each product category.

• Pharmaceutical Division — distributes prescription medicines and therapeutic products from major global manufacturers including Amgen, Novartis, Novo Nordisk, Roche, AstraZeneca, AbbVie, MSD, Sanofi, Sandoz, and many others
• Consumer Division — handles over-the-counter healthcare products and consumer wellness brands from companies such as Haleon, Reckitt, Opella, and Kenvue
• Medical Division — supplies medical devices, hospital disposables, and clinical equipment to hospitals and healthcare facilities
• Dental Division — provides dental supplies, equipment, and materials to dental clinics and practitioners throughout the UAE
• Service Department — manages after-sales support, equipment servicing, and technical assistance for medical and dental products
• Third Party Promotion (TPP) Division — handles promotional and marketing support services for partner brands and principals

This comprehensive divisional structure ensures that City Pharmaceutical Co. can address virtually every category of healthcare product demand, from specialty therapeutics to everyday consumer health items, all managed by dedicated teams with deep category expertise.

Customer Reviews & Ratings

City Pharmaceutical Co. holds a 4.5-star rating on Google Maps based on 19 reviews. Google Maps reviewers consistently describe the company as one of the largest pharmaceutical operations in the UAE. One Local Guide reviewer noted that it is "one of the largest pharmaceutical companies in the VAE," reflecting the company's significant scale and market presence. Another reviewer commented on the spaciousness of the showroom, describing it as "a big business" during their visit. The positive rating suggests that customers and healthcare professionals who interact with the showroom and distribution services find the experience satisfactory, with particular appreciation for the breadth of products available and the convenience of direct access to pharmaceutical supplies without needing to go through additional intermediaries.

Leadership & Operational Infrastructure

City Pharmaceutical Co. is led by Chairman Dr. Abdulrahman Almahmeed and CEO Dr. Basem Awadeh, with General Manager Dr. Mohamed Kouta overseeing day-to-day operations. The company maintains a robust management structure with dedicated division heads for each business segment, including pharma, consumer, medical, dental, and service departments, each led by experienced professionals with specific market expertise.

KEZAD Warehouse & Logistics Network

The company's primary distribution hub is located at KEZAD (Khalifa Economic Zones Abu Dhabi) in Taweelah, representing a significant investment in modern warehousing and logistics infrastructure. This facility enables City Pharmaceutical Co. to maintain a scalable and efficient supply chain, ensuring seamless and reliable delivery of essential medical products across the UAE. Additional storage and distribution points operate in Sharjah, DIC, and JAFZA, providing comprehensive coverage of the northern emirates as well as the Abu Dhabi region.

Office Network Across the UAE

City Pharmaceutical Co. maintains multiple offices to serve different regions: the Head Office on Sheikh Hamdan Street in Abu Dhabi, a Sanaeya office in Sharjah's Industrial Area, the Buhairah office on Sharjah's Corniche, an Al Ain office near the Clock Tower, an Al Nahyan Camp Area office, and a Marina Square office on Reem Island. Each office operates Monday through Thursday from 8am to 5pm, with Friday hours split between 8am–12pm and 2pm–5pm, ensuring accessibility for business partners throughout the working week.

Abu Dhabi Showroom Location & Access

The City Pharmaceutical Co. Abu Dhabi Showroom is situated on Sheikh Hamdan Bin Mohammed Street, commonly known as Hamdan Street, in the Al Danah area of Zone 1. Hamdan Street is one of Abu Dhabi's most prominent commercial corridors, lined with businesses, retail outlets, and professional service providers. The showroom operates with extended hours, opening at 8:00 and closing at 22:00, with a midday break between 12:00 and 14:00 — making it accessible beyond typical business hours for healthcare professionals and customers who need pharmaceutical products outside standard working times. The showroom also offers a delivery service, as indicated by Google Maps attributes, adding convenience for customers who prefer to have products brought directly to their location.

Principal Partners & Global Manufacturer Relationships

City Pharmaceutical Co. represents an extensive roster of international pharmaceutical and healthcare manufacturers, serving as their authorized distributor in the UAE market. Their partner portfolio includes major global names such as Amgen, Johnson & Johnson Innovative Medicine, LEO Pharma, Mundipharma, Novartis, Novo Nordisk, Pierre Fabre, Roche, Saja Pharma, Sandoz, Abbott, Exeltis, Biologix, Karo Healthcare, MSD, Reckitt, Sanofi, Spimaco, AbbVie, Algorithm, Advanz Pharma, Baxter, Ipsen, Kenvue, Juniper Biologics, Opella, Faesfarma, Haleon, Organon, AstraZeneca, Almirall, STADA, Inova Pharma, and Vector Pharma. This breadth of partnerships underscores the company's role as a critical link between global healthcare innovation and local UAE distribution, ensuring that healthcare providers have access to the latest treatments and medical technologies.

Common Questions

What divisions does City Pharmaceutical Co. operate?

City Pharmaceutical Co. operates six divisions: Pharmaceutical, Consumer, Medical, Dental, Service Department, and Third Party Promotion (TPP). Each division is managed by a dedicated head with specialized expertise in that product category.

Does the Abu Dhabi Showroom offer delivery service?

Yes, according to Google Maps attributes, the Abu Dhabi Showroom provides a delivery service for customers who prefer to have pharmaceutical products delivered directly to their location.

What are the showroom's operating hours?

The Abu Dhabi Showroom on Hamdan Street operates from 8:00 to 22:00, with a midday break between 12:00 and 14:00. These extended hours provide accessibility beyond typical business operating times.

How can I contact City Pharmaceutical Co. for business inquiries?

The head office can be reached at +971-2-6323016 or via email at headoffice@citypharmacy.com. For business development and partnership queries, contact business.development@citypharmacy.com. Division-specific contacts are also available on their website for pharmaceutical, consumer, medical, and dental inquiries.

Where is City Pharmaceutical Co.'s main warehouse located?

The company's primary distribution hub is at KEZAD (Khalifa Economic Zones Abu Dhabi) in Taweelah, with additional storage facilities in Sharjah, DIC, and JAFZA to cover the northern emirates.

Does City Pharmaceutical Co. have offices outside Abu Dhabi?

Yes, the company maintains offices in Sharjah (Sanaeya Industrial Area and Buhairah Corniche), Al Ain (near the Clock Tower), Al Nahyan Camp Area in Abu Dhabi, and Reem Island's Marina Square, providing regional coverage across the UAE.

How do I report a complaint or adverse event related to a product?

City Pharmaceutical Co. maintains dedicated channels for feedback and safety: complaints can be sent to complaints@citypharmacy.com or called in at +971-6-5175688, while adverse events and pharmacovigilance matters should be directed to pv@citypharmacy.com or +971-6-5175692. Medical information inquiries can be addressed to medicalinfo@citypharmacy.com.

For healthcare providers, pharmacies, and medical institutions seeking a reliable pharmaceutical distribution partner in the UAE, City Pharmaceutical Co. offers decades of proven experience, an extensive product portfolio, and a nationwide logistics infrastructure. Compare pharmaceutical wholesalers on Ilistify to find the right distribution partner for your healthcare supply needs.