Zaks Uniforms

Zaks Uniforms brings a specialized retail experience for quality school clothing and sportswear to families and institutions in Abu Dhabi and across the Gulf. Occupying a prominent second-floor location inside Al Raha Mall, the store functions as both a direct-to-consumer uniform supplier and a link in the company’s wider GCC network. Zaks is a division of Prime Canada, headquartered in Toronto, and uses a vertically integrated model that combines garment manufacturing, global fabric sourcing, and equity-owned mills to eliminate middlemen and pass cost advantages on to its customers.

The brand’s focus rests squarely on helping schools forge a distinct visual identity. By supplying durable uniforms designed to withstand daily wear and rigorous washing cycles, Zaks supports the practical side of school life while enabling institutions to project a polished, unified look. Alongside standard uniforms, the company provides school sportswear, accessories, and a growing list of convenient services that reduce the time parents spend on uniform errands.

Products and Services at Zaks Uniforms

Zaks stocks more than 23 product categories sourced from an international roster of brand partners. The lineup extends well beyond basic shirts and trousers, covering everything students need from the first day of term to graduation.

• Core Uniform Range: Shirts, blouses, trousers, skirts, blazers, ties, and school-specific knitwear manufactured for durability and comfort.
• School Sportswear: PE kits, tracksuits, sports jerseys, and coordinated athletic wear developed with input from UK-based partner GForce Sportswear.
• Accessories & Add-Ons: Stella hair accessories from Spain, Buckle-Up shoes from Canada, and Swiss-made Wenger/Eco water bottles that complement the uniform.
• Graduation Gowns: Harrows graduation gowns from the United Kingdom, available for graduation ceremonies and formal school events.
• Costumes: Partylicious costumes from California, USA, broadening the store’s appeal to school events and themed occasions.

Customer Reviews and Feedback

Zaks Al Raha Mall holds a 2.6-star aggregate rating on Google Maps, drawn from a pool of 90 reviews. Feedback spans both praise and criticism, offering a balanced snapshot of shopper expectations at this location.

Several reviewers mention the friendliness and helpfulness of in-store staff, with one customer singling out a team member named Ahmed for especially attentive service. This positive thread appears consistently in the feedback that touches on interpersonal interactions.

However, a substantive portion of reviews highlights concerns related to operating hours and accessibility. Multiple customers report the store closing earlier than the posted time, with one Local Guide noting an arrival at 18:35 when the advertised closing time was 19:00. Another reviewer simply states that the store “closes before 19:00.” Phone responsiveness also surfaces as a pain point, with feedback indicating that calls sometimes go unanswered. On the value front, a Local Guide with an extensive review history characterizes the pricing as high and the quality as poor relative to cost, though that same reviewer reiterates that the staff members are friendly. These themes suggest that while the in-store experience can be positive when staffed, consistency in hours and communication represents an area of ongoing customer commentary.

There are no recurring criticisms about product range or durability. Instead, the satisfaction patterns seem closely tied to service consistency and pricing expectations. Families planning a visit are encouraged to confirm hours directly or consider using the company’s UAE helpline at 800 ZAKS (9257) before heading to Al Raha Mall.

Zaks Uniforms in Abu Dhabi

The Al Raha Mall branch sits on the second floor of the mall, which serves as a retail anchor for the Al Raha Beach area and surrounding communities. The mall offers parking facilities and is accessible by private vehicle and public transport routes that serve the coastal development corridor. Within Abu Dhabi, Zaks maintains an additional presence at Mushrif Mall, giving families on different sides of the city a convenient option for uniform shopping.

The store delivers a practical in-person retail environment where parents and students can try on garments, compare sizes, and consult the staff about school-specific compulsory items. The parent brand operates a dedicated UAE helpline available Monday through Saturday from 10:00 am to 5:00 pm, providing information on store timings, uniform requirements, and garment prices. Contact can also be made via email at info@zaks.me or through the company’s toll-free number 800 ZAKS (9257). Customers in the UAE can use the Uniform Bus service — a mobile shop that visits schools according to a scheduled rotation — and the personal shopper programme that brings measurement and delivery to the client’s home within 48 to 72 hours.

What Sets Zaks Apart

Zaks operates on a vertical integration model that sets it apart from many uniform retailers in the region. Because the company owns equity in fabric mills and manages garment manufacturing directly, the supply chain contains fewer intermediaries; the resulting savings are factored into the pricing offered to schools and families. The company also highlights its commitment to eco-friendly production, partnering with socially responsible mills that specialize in sustainable garments.

A network of retail branches stretching across the UAE, Bahrain, Qatar, Oman, and Saudi Arabia allows Zaks to serve expatriate and local communities with a consistent product standard. Charitable involvement forms another pillar of the brand’s identity, with the company supporting multiple organizations and conducting charitable drives in partnership with schools. On-site school shop management, bespoke “Made to Measure” tailoring for students who fall outside the standard sizing grid, and iron-on name tag printing further expand the service offering beyond a typical retail transaction.

Common Questions

Does Zaks Uniforms offer alteration services?

Yes. The company provides a two-year alteration service on garment purchases, as the uniforms are manufactured with generous seam allowances. Terms and conditions apply.

Can I buy uniforms online from Zaks?

Online shopping is available through www.zaksstore.com. The website includes size charts and promotional offers, and parents can have uniforms delivered to their home.

What if my child doesn’t fit into standard uniform sizes?

Zaks offers a “Made to Measure” service for students who do not fit the prescribed size grid. Lead times range from seven to ten working days during the non-school season and approximately two weeks during the school season.

Does Zaks Uniforms have a personal shopper service?

Yes. A personal shopper can visit the client’s house, take measurements, and deliver uniforms within 48–72 hours. The service carries a fee calculated based on the number of students.

What is the Uniform Bus service?

The Uniform Bus is a mobile store on wheels stocked with a school’s specific uniform requirements. It visits schools according to a schedule, allowing families to complete uniform shopping directly on campus. The service is currently available only in the UAE.

Are name tags available at Zaks Uniforms?

The store provides iron-on name tag machines that print tags within seconds. The service is mobile and can also be offered on-site at schools during uniform sale events.

When you need a reliable supplier of school uniforms and sportswear in the Abu Dhabi area, Zaks Uniforms at Al Raha Mall brings a wide product catalogue and service-focused approach. Families who are evaluating their options are welcome to compare different uniform providers on Ilistify before making a final selection.