New Balance

New Balance at The Galleria Al Maryah Island in Abu Dhabi brings the iconic American athletic brand to one of the emirate's premier shopping destinations. Located inside the Debenhams department store on Al Maryah Island, this retail outlet offers the full range of New Balance sports shoes, athletic clothing, and performance accessories for customers of every age. As a retail chain specializing exclusively in its own brand merchandise, the store provides an authentic New Balance experience with products designed for runners, athletes, fitness enthusiasts, and everyday wearers alike.

The Galleria Al Maryah Island has established itself as Abu Dhabi's upscale retail and lifestyle hub, and the New Balance store within Debenhams gives shoppers convenient access to the brand's latest footwear and apparel collections. Whether you are searching for a new pair of running shoes, comfortable training gear, or sport-inspired lifestyle sneakers, this location carries the brand's signature product lines designed to support active living across all age groups.

Products Available at New Balance Abu Dhabi

New Balance's product offering centers on three core categories that define the brand's identity in the global athletic market:

• Sports Shoes: The store carries New Balance's renowned footwear collection, including running shoes, training shoes, walking shoes, and lifestyle sneakers. New Balance is particularly recognized for its wide range of width sizes and performance-focused designs, making it a preferred choice for athletes and casual wearers who prioritize fit and comfort.
• Sports Clothing: Athletic apparel including performance tops, shorts, leggings, jackets, and sport-specific gear for running, training, and general fitness activities. The clothing line features moisture-wicking fabrics and ergonomic designs aligned with New Balance's athletic heritage.
• Sports Accessories: Complementary items such as athletic bags, socks, hats, and other performance accessories that round out the brand's comprehensive sports lifestyle offering for every age group.

As a brand-exclusive retail chain, every item in the store carries the New Balance label, ensuring consistency in quality, design philosophy, and performance standards across the entire product selection.

Customer Reviews & Ratings

New Balance at The Galleria Al Maryah Island holds a 4.0-star rating on Google Maps based on 24 reviews. Customer feedback reveals a mixed experience at this location, with distinct themes emerging from shopper visits.

Positive Review Highlights

Several reviewers praise the product selection and specific staff members. One Google Maps reviewer, Érika Juliana, described having a great experience purchasing her first pair of New Balance shoes, specifically noting that staff member Joseph was exceptionally helpful, quick, and friendly in helping her find the perfect fit. The store owner responded to this review expressing gratitude for the positive feedback, indicating active engagement with customer commentary.

Customer Service Concerns

Multiple reviews raise consistent concerns about the store atmosphere and customer service. Reviewers Alvin Dela Masa and MyAnn G both describe the store environment as unwelcoming and unfriendly upon entry. Staff members were characterized as disinterested, with conversations feeling distant. Alvin Dela Masa also mentioned an issue with a voucher at the checkout counter. These recurring themes suggest that while product quality meets expectations, the in-store service experience has been inconsistent for some visitors.

New Balance at The Galleria Al Maryah Island

The store is situated inside the Debenhams department store at The Galleria Al Maryah Island, one of Abu Dhabi's most prominent mixed-use developments on Al Maryah Island. This location places New Balance within a high-end retail environment that includes luxury brands, dining options, and entertainment venues, making it a convenient stop for shoppers already visiting the Galleria complex. The store operates with extended hours, staying open until midnight, which accommodates Abu Dhabi's late-shopping culture and the Galleria's evening visitor traffic. A secondary closing time of 22:00 may apply on certain days. Contact New Balance directly to confirm current operating hours for specific days.

What Sets This New Balance Location Apart

Being housed inside Debenhams at The Galleria gives this New Balance outlet a unique positioning within Abu Dhabi's retail landscape. Shoppers can browse New Balance products alongside other departments within the Debenhams store, creating a multi-brand shopping experience under one roof. The location on Al Maryah Island also means easy access for residents and visitors in Abu Dhabi's growing business and lifestyle district. The store can be reached by phone at +971 2 675 1584 for product inquiries, availability checks, or other questions before visiting.

Common Questions About New Balance Abu Dhabi

Where is the New Balance store located in Abu Dhabi?

The New Balance store is located inside Debenhams at The Galleria Al Maryah Island, in the Al Maryah Island area of Abu Dhabi, Abu Dhabi Emirate.

What products does New Balance sell at this location?

This store carries New Balance brand sports shoes, sports clothing, and sports accessories for all age groups, including running shoes, training apparel, and lifestyle footwear.

What are the store hours for New Balance at The Galleria?

The store operates with extended hours, typically open until midnight (00:00), with some days potentially closing at 22:00. Contact the store directly at +971 2 675 1584 to confirm hours for your visit date.

Does New Balance offer products for children as well as adults?

Yes, according to the store description, New Balance carries sports shoes, clothing, and accessories for every age, including children's sizes alongside adult offerings.

Can I use vouchers or gift cards at this New Balance location?

At least one reviewer reported difficulty using a voucher at the checkout. Contact the store directly at +971 2 675 1584 to confirm their current voucher and gift card policies before your visit.

How do I contact the New Balance store in Abu Dhabi?

You can reach the store by phone at +971 2 675 1584. For general brand information, visit newbalance.com.

Whether you are a dedicated runner seeking performance footwear or a casual shopper looking for comfortable athletic lifestyle products, New Balance at The Galleria Al Maryah Island offers the brand's full product range in one of Abu Dhabi's most accessible retail locations. Compare New Balance with other sports goods stores on Ilistify to find the best fit for your athletic and lifestyle needs.