Prestige Oysters

Prestige Oysters is a specialized seafood and fish wholesale supplier based in Cook, a suburb of Canberra in the Australian Capital Territory. The business, led by Peter Famelis, has been delivering a wide variety of premium seafood products to homes and discerning restaurants for over six years. While the Google Maps listing appears under the name Gourmet Oysters, the official trade name is Prestige Oysters, and the company operates primarily through its online platform, prestigeoysters.com.au. The business focuses on high-quality fish, oysters, prawns, and other shellfish, with a strong emphasis on freshness and reliable home delivery across the Canberra region.

It is important to note that Prestige Oysters does not operate a traditional retail shopfront. The physical address at 26 Cook Place serves as a base of operations, but customers cannot purchase seafood directly from this location. All orders are processed online, and the company delivers orders in refrigerated vehicles, ensuring the seafood arrives chilled and fresh. This direct-to-consumer wholesale model allows Prestige Oysters to focus on sourcing premium products and fulfilling orders efficiently, rather than managing a walk-in retail space.

Product Offerings from Prestige Oysters

The product range at Prestige Oysters is thoughtfully curated and covers a broad selection of fresh seafood. The company’s website categorizes its inventory into key groups, making it easy for customers to browse and order.

Fresh Fish

Prestige Oysters offers a selection of high-quality fish, available whole or filleted. The business emphasizes sourcing the best quality fish available. Customers can order fish online for home delivery, and the specific varieties available often depend on the daily catch and seasonal availability. The company's commitment to freshness means the fish is delivered in peak condition.

Oysters

As the company name suggests, oysters are a flagship product. Prestige Oysters provides a broad variety of fresh oysters, encouraging customers to explore different types. The oysters are consistently praised in customer feedback for their freshness and flavour. One Google Maps reviewer, Leigh Morling, specifically noted that the oysters were "herrlich, frisch" (wonderful, fresh), a sentiment echoed by other customers.

Shellfish and Prawns

The shellfish selection includes a regular supply of fresh prawns and other crustaceans. Reviews highlight the quality and size of the prawns. Wendy Morris mentioned ordering "Riesengarnelen" (giant prawns), describing them as delicious and fresh. The company ensures these delicate products are packaged correctly for delivery.

Molluscs

For those seeking squid, octopus, or cuttlefish, Prestige Oysters maintains a daily offer of these fresh molluscs. The business stresses that only fresh and high-quality products are sold. This category adds depth to the menu for customers who enjoy preparing these specific types of seafood at home.

Current Specials

Prestige Oysters regularly updates a specials page on its website. These specials offer customers an opportunity to discover new products or purchase their favourites at compelling prices. Checking the current specials is recommended for anyone looking for value or seasonal highlights.

Customer Feedback and Reputation

Prestige Oysters holds a strong 4.5-star rating on Google Maps, based on 8 reviews. This rating reflects a general consensus of high satisfaction, particularly regarding product quality and delivery service. Recurring themes in the reviews provide a clear picture of what customers value most.

Consistent Praise for Freshness

The most frequently mentioned positive point is the freshness of the seafood. Reviews from Leigh Morling, Wendy Morris, and others specifically use the word "fresh" to describe their orders. Customer feedback consistently indicates that the seafood arrives in excellent condition, properly chilled. Wendy Morris noted that "die Produkte werden mit Eis verpackt geliefert" (the products are delivered packed with ice).

Delivery and Packaging

The delivery service is another highlight. Leigh Morling was impressed that the "Lieferung erfolgte in einem Kühlwagen mit Firmenlogo" (delivery was made in a refrigerated truck with the company logo), which adds a professional touch. The user-friendly online ordering system is also mentioned positively by customers, making the purchase process smooth.

Critical Feedback on Sustainability

One reviewer, Helen, a Local Guide, expressed a strong ethical concern. She stated that while she loves seafood, she "weigern uns, ein Unternehmen zu unterstützen, das bedrohte Arten wie den Kaiserbarsch verkauft" (refuses to support a business that sells endangered species like the emperor perch). She directly asked the business to justify the sale of a threatened species. This review highlights a point of consideration for customers who prioritize sustainable and ethical sourcing.

Online Ordering and Home Delivery Process

Prestige Oysters has developed a streamlined online ordering system designed for convenience. The entire process, from browsing products to receiving a delivery, is managed through the official website.

How to Place an Order

Orders can be placed online 24 hours a day, 7 days a week. Customers browse the available seafood categories, add items to their cart, and proceed through a secure checkout. The website displays home delivery prices, which include free delivery for orders within Canberra, subject to a minimum order value of $80. It is essential to note that the online shop currently operates with a seasonal closure, with a posted notice stating it will reopen on June 20, 2026. There is no GST payable on orders.

Delivery Schedule and Area

Deliveries are scheduled from Tuesdays to Saturdays, between 10:00 am and 2:00 pm. Customers can select next-day delivery when placing their orders. The service covers the Canberra region and its surrounds. The website also mentions delivery options for the nearby Yass region, indicating a broader service area. No deliveries are made on Mondays, Sundays, or public holidays.

Prestige Oysters in Cook, Canberra

The business is located at 26 Cook Place in the suburb of Cook, Australian Capital Territory, 2614. The premises are situated within the Cook Shops complex, a local retail hub in the area. This location serves as a logistical base and the point of contact, but it is not a retail outlet. Customers should be aware that it is not possible to order or purchase seafood from within the shop. All customer interaction for orders is directed online.

For trade or wholesale enquiries from restaurants and caterers, the company directs interested parties to a separate trade site at seafoodcanberra.com.au, indicating a dual focus on both direct-to-consumer and B2B supply within the local hospitality industry.

Common Questions

Does Prestige Oysters have a retail shop I can visit?

No, Prestige Oysters does not have a retail shopfront. The location at 26 Cook Place is not set up for walk-in purchases. All seafood orders must be placed online through the official website for home delivery.

What are the delivery hours for Prestige Oysters?

Home deliveries are made between 10:00 am and 2:00 pm, from Tuesdays to Saturdays. Next-day delivery is available when ordering online. There are no deliveries on Mondays, Sundays, or public holidays.

Is there a minimum order for free delivery in Canberra?

Yes, free delivery is included on all orders to Canberra, but a minimum order value of $80 applies. This is mentioned on the website to ensure delivery efficiency.

What seafood products does Prestige Oysters offer?

Prestige Oysters offers a wide variety of fresh seafood, including whole or filleted fish, a broad selection of fresh oysters, regular supplies of prawns and other shellfish, and fresh molluscs like squid, octopus, and cuttlefish. The available products can vary daily and seasonally.

How can I order seafood from a restaurant or caterer?

For restaurant and catering trade enquiries, Prestige Oysters operates a separate wholesale website. Interested businesses can visit seafoodcanberra.com.au to explore the trade offering and make a direct enquiry.

Is Prestige Oysters currently accepting orders?

A notice on the official website states that the online shop is closed until June 20, 2026. During this period, the shop is inaccessible for placing orders. Customers should check the website again after this date to place orders.