PFD Food Services Canberra

PFD Food Services Canberra operates as a key distribution point for one of Australia's largest foodservice networks, providing a comprehensive wholesale supply of dry goods, frozen and chilled products, fresh meat, seafood, beverages, and cleaning solutions to businesses across the Fyshwick region and beyond. Part of PFD Food Services Pty Ltd and a proud member of the Woolworths Group, this branch at 6/23 Mildura St serves a diverse clientele including restaurants, cafes, pubs, clubs, aged care facilities, schools, and convenience outlets, delivering everything a commercial kitchen needs from a single trusted supplier.

While the national footprint spans over 50 branches nationwide, the Canberra location fulfills a critical role in the Australian Capital Territory's hospitality and institutional supply chain. The company's offerings are strictly trade-focused, meaning they do not serve the general public, but for registered business customers, the product range is vast and constantly evolving to meet industry trends. With a strong emphasis on fresh, sustainably sourced seafood and premium quality meats, PFD Food Services Canberra positions itself as a one-stop shop for foodservice operators who value reliability and range.

Products and Supply Specialties at PFD Food Services Canberra

The core strength of this Fyshwick-based distributor lies in its multi-temperature logistics and extensive product categories. Customers can consolidate their ordering across multiple food and non-food segments, streamlining procurement and delivery.

Core Foodservice Categories

• Dry Goods: Pantry staples, baking ingredients, oils, sauces, and shelf-stable meal components essential for any kitchen operation.
• Frozen and Chilled: A temperature-controlled selection including frozen vegetables, ready-to-bake pastries, ice cream, dairy, and chilled prepared items.
• PFD Fresh Seafood: Sustainably sourced fresh seafood delivered from purpose-built facilities, catering to restaurants and venues that prioritize quality and provenance.
• PFD Fresh Meat: Premium fresh proteins including beef, lamb, pork, and poultry, described as going from the paddock to the plate to ensure freshness and quality control.
• Paper Products and Packaging: Takeaway containers, cups, baking paper, foil, disposable cutlery, napkins, and other single-use items essential for service and takeaway operations.
• Cleaning Solutions and Janitorial: A range of cleaning products and equipment necessary to maintain hygiene standards in commercial kitchens and facilities.
• Grab & Go and Convenience Foods: On-the-go food solutions for high-turnover environments such as convenience stores and quick-service outlets.

Ordering and Customer Experience at PFD Food Services Canberra

PFD Food Services Canberra operates with a structured trade account system that ensures pricing and product visibility are tailored to each registered business. Interaction with the branch typically begins by calling the national customer service line, 131 733, which routes inquiries to the local team for personalized support.

How to Order and Manage Your Account

The ordering process is built around an online portal, shop.pfdfoods.com.au, where registered users can browse their specific product list and pricing once they have an active account number. New customer registration is facilitated through pfdfoods.creditapps.com.au, making it relatively straightforward for eligible businesses to begin trading. For those who prefer a more hands-on approach, local sales representatives are available for appointments to discuss product needs and ordering schedules.

Customer feedback on Google Maps reflects a mixed reputation, with a current rating of 2.9 stars based on 13 reviews. It is important to note that many of these reviews focus on logistical and service-related frustrations rather than product quality. Several customers have raised concerns about driver punctuality and the responsiveness of the customer service team. One reviewer described an incident where a driver disregarded traffic rules and parked incorrectly, while another expressed dissatisfaction with the level of attention given to smaller orders compared with larger accounts.

These reviews suggest that while PFD Food Services Canberra has the product range and national backing to fulfill complex orders, the day-to-day service experience for some local clients may vary. Prospective customers, particularly those with smaller order volumes, might want to discuss service level expectations directly with the branch to ensure alignment with their business needs.

Location and Service Reach in Fyshwick

PFD Food Services Canberra is situated in the industrial heart of Fyshwick at 6/23 Mildura St, a hub for wholesale and distribution businesses that service the broader Australian Capital Territory. The location provides logistical access to major transport routes, enabling efficient delivery to hospitality businesses throughout Canberra, Queanbeyan, and surrounding areas.

As a wholesale distributor, this branch does not function as a retail store; walk-in public purchases are not part of the standard service model. However, some branch locations may offer limited cash sales to trade account holders. It is advisable to contact the local Customer Service Representative directly to confirm the availability of any counter sales and to discuss delivery zones and minimum order requirements that apply to your specific business location.

Common Questions About PFD Food Services Canberra

Does PFD Food Services Canberra sell to the general public?

No, PFD Food Services is a trade-only business. Their products and pricing are exclusively available to registered business customers in the foodservice and institutional sectors. Some branches may offer limited cash sales to trade holders; call 131 733 to confirm local availability.

How can I register for an account with PFD Food Services Canberra?

Potential customers can register for a trade account by completing the application form at pfdfoods.creditapps.com.au. Once your business is approved, you will receive an account number that allows you to log into the online ordering portal at shop.pfdfoods.com.au.

What are the operating hours for the Fyshwick branch?

According to the listing data, PFD Food Services Canberra is open from 9:00 AM to 5:00 PM on weekdays. It is closed on weekends. For the most current hours or holiday schedules, calling the branch at +61 2 6280 6677 is recommended.

What areas does PFD Food Services Canberra deliver to?

The branch primarily serves the Australian Capital Territory region, including Canberra and the nearby town of Queanbeyan. For confirmation of delivery to your specific suburb or outlying area, contact the local Customer Service Team directly.

How can I get a price list or view products before ordering?

Full product listings with trade-specific pricing are only available to registered PFD customers through the online order site, shop.pfdfoods.com.au. You must be logged in with your PFD account number to view the tailored product catalogue and pricing.

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