Goodberry's

Goodberry's has been a cherished part of Canberra's dessert scene since 1998, bringing a truly authentic take on frozen custard to the community. The Wanniassa location at 2/20 Gartside Street in the Erindale area marks the birthplace of the brand's Australian journey. Holding a strong 4.5-star rating on Google Maps based on 668 reviews, this ice cream shop has clearly earned a loyal following who appreciate its commitment to a natural, from-scratch recipe. Unlike typical ice cream parlours, Goodberry's specialises in a dense and creamy frozen custard, made fresh every hour in-store using proprietary equipment designed and built by the company itself.

The foundation of Goodberry's appeal lies in its honest-to-goodness all-natural recipe. The custard is crafted using only milk, eggs, cream, pure cane sugar, and honey, with absolutely no artificial flavours, chemical fillers, or stabilisers. This dedication results in a uniquely rich and velvety product because less air is pumped into the custard during the freezing process. The Wanniassa shop provides a welcoming space for enjoying a treat, whether customers choose to dine in or grab something to take away, with operating hours running from 11:00 am to 10:00 pm seven days a week, and a slightly later start of midday on public holidays.

The Goodberry's Experience in Erindale

Walking into the Erindale store, guests are greeted by the sight and aroma of freshly made frozen custard, produced on proprietary machines that are a key differentiator for the business. The in-house production allows for strict quality control at every step, ensuring that each serving meets the exacting standards the brand has upheld since its introduction to Australia. The atmosphere is that of a classic, family-friendly dessert destination where the focus remains squarely on a high-quality, uncomplicated product made from real ingredients.

The shop is designed to handle a steady stream of customers, offering both dine-in seating and efficient takeaway service. Many regulars have been visiting since the Erindale store first opened, with one long-time customer noting she has been coming since the late 1990s and always visits when in Canberra, a testament to the enduring quality and nostalgic appeal of the custard. The staff are frequently mentioned in customer feedback for their friendly and accommodating service, adding a personal touch that complements the carefully crafted desserts.

Menu Highlights at Goodberry's

The star of the menu is the famous frozen custard, offered in classic vanilla and a rotating selection of fresh flavours. The menu prominently features 'Concretes'—a thick, spoonable blend of custard mixed with a variety of toppings that has become a signature item. The Violet Crumble Concrete, combining the iconic honeycomb chocolate bar with the creamy vanilla custard, is a highlighted favourite that showcases the Australian twist on an American classic.

Beyond the concretes, the shop offers a full range of cups, cones, and sundaes that allow the quality of the custard to shine. For those looking to celebrate, Goodberry's also creates custom ice cream cakes, providing a unique dessert centerpiece for birthdays and special occasions. The menu also caters to contemporary convenience, with the Wanniassa location offering online ordering for pickup and delivery options through DoorDash and Uber Eats for customers wanting to enjoy their frozen custard at home.

Customer Reviews and Ratings

Goodberry's holds a notable 4.5-star rating on Google Maps, compiled from 668 reviews that paint a picture of a consistently satisfying dessert experience. The most frequently echoed sentiment across the feedback is the exceptional quality and creamy texture of the frozen custard. Patrons regularly describe the product as 'fantastic' and express delight that the quality has remained consistent over many years, with one reviewer remarking that a recent visit was 'as good as I remember' from years past.

The friendliness of the staff is a recurring positive theme, with many reviewers appreciating the cheerful and efficient service even during busy periods. One customer specifically noted the graciousness of the staff in honouring a free concrete voucher, turning a simple transaction into a memorable experience. While overwhelmingly positive, some feedback does offer constructive points; a long-time patron recently observed that the toppings have become 'very sparse' compared to previous years, a detail the management may find useful. Another reviewer noted that the caramel syrup was 'way too sweet,' suggesting that while the base custard is universally praised, individual topping preferences can vary, a common dynamic in any dessert shop.

Goodberry's in the Wanniassa Community

The Erindale shop is situated at 2/20 Gartside Street in Wanniassa, within the Australian Capital Territory's Tuggeranong district. The location places it within a well-frequented local shopping and dining strip, making it a convenient stop for families and individuals in the surrounding suburbs. The store is accessible for dine-in and takeaway visits, with trading hours that cater to both an after-school treat and a late-evening dessert run, operating daily from 11:00 am until 10:00 pm.

As the original Australian store, the Wanniassa location holds a special place in the brand's history. Opened in 1998, it quickly established Goodberry's as a household name, particularly in Canberra's south. The store was purchased by its present owners in 2003, who later reestablished a direct partnership with the US-based Goodberry's in 2007. This connection ensures the local shop remains true to its American roots while firmly embedded in the Canberra community, having expanded to include locations in Belconnen and Franklin. Customers can reach the Erindale shop directly on (02) 6296 7033 for inquiries.

Hours, Ordering, and Contact

Goodberry's Erindale serves its famous frozen custard seven days a week. Standard trading hours are 11:00 am to 10:00 pm, with a midday opening on public holidays. For maximum convenience, customers have multiple ways to enjoy their desserts. Dine-in service allows for immediate enjoyment in the shop's casual atmosphere, while takeaway is a popular choice for those on the go.

In addition to in-store purchases, the shop has embraced digital ordering. Customers can place an order for pickup directly through the Goodberry's website, streamlining the process during peak times. For delivery, services are available through DoorDash and Uber Eats from the Belconnen and Franklin stores; while these are not linked directly to the Wanniassa location's online menu on the website, customers in the area can check the apps for availability or call the shop to confirm the best option for having their frozen custard delivered.

Common Questions

What makes Goodberry's frozen custard different from regular ice cream?

Goodberry's custard is made fresh every hour from an all-natural recipe containing only milk, eggs, cream, pure cane sugar, and honey. Unlike many ice creams, it contains no artificial flavours, chemical fillers, or stabilisers. The product is also denser and creamier because less air is incorporated during the proprietary freezing process, resulting in a richer, smoother texture.

What are Goodberry's Erindale's opening hours?

The Erindale shop at 2/20 Gartside Street in Wanniassa is open from 11:00 am to 10:00 pm, seven days a week. On public holidays, the store opens slightly later at 12:00 pm and closes at the usual time of 10:00 pm.

Does Goodberry's offer delivery from the Wanniassa location?

The Goodberry's website currently lists delivery services via DoorDash and Uber Eats specifically for the Gungahlin and Belconnen stores. For delivery to the Wanniassa area, customers should check their preferred delivery app directly or contact the Erindale shop by phone to see if any options are available, or alternatively place an order online for pickup.

Can I order a custom ice cream cake from Goodberry's?

Yes, Goodberry's offers custom ice cream cakes as part of their menu. These are a popular choice for birthdays and special occasions, providing a unique dessert option made with their signature frozen custard. For more details on flavours, sizes, and how to order, it is best to check the cakes section on the Goodberry's website or speak with the staff at the Erindale shop.

What is a 'Concrete' at Goodberry's?

A Concrete is one of Goodberry's signature desserts, featuring their dense vanilla frozen custard blended thick with a choice of mix-ins and toppings, such as the popular Violet Crumble honeycomb chocolate bar. The result is a thick, creamy treat that can be eaten with a spoon, similar to a very thick milkshake.

Does the Erindale shop have gluten-free or vegan options?

The Goodberry's website does not specifically list vegan or gluten-free menu options. The core custard recipe relies on dairy ingredients like milk, cream, and eggs. For the most current information on ingredient lists and potential allergen-friendly choices, it is recommended to ask the staff directly at the Wanniassa store or contact them by phone before visiting.