Bits & PCs (PTY) Ltd

In the heart of Mbabane, within the Hhohho District of Eswatini, Bits & PCs (PTY) Ltd stands as a comprehensive digital partner and technology provider. Operating from Mbabane House on Gwamile Street, this well-established agency integrates creative design with robust IT support to serve a diverse clientele. From website development and graphic design to strategic digital marketing and hardware sales, the team delivers solutions that drive business growth and digital transformation. Since its founding in 2017, the company has built a reputation on trust, industry-leading tools, and a client-first approach that prioritizes results and long-term partnerships.

Businesses across Eswatini, including SMEs, government bodies, schools, and non-profit organizations, rely on Bits & PCs for end-to-end technology services. The agency’s portfolio showcases projects spanning e-commerce platforms, corporate branding, and online marketing campaigns. With a team of dedicated IT specialists, designers, and coordinators, every project is managed with precision and a deep understanding of both local market dynamics and global technology trends. Customers can schedule consultations online and benefit from a service model that emphasizes transparency, no hidden costs, and full technical support throughout the engagement.

Services & Facilities

Bits & PCs (PTY) Ltd offers a full spectrum of digital and IT services designed to simplify technology for businesses. The company acts as a single point of contact for everything from creative design to critical IT infrastructure management. Clients can access specialized teams for web development, digital marketing, and technical consultancy under one roof.

• Website Development: Modern, responsive websites and mobile apps that deliver world-class user experiences and drive conversions.
• Graphic Design: Branding packages, promotional items, and corporate identity design that resonate with target audiences.
• Digital Marketing: SEO, PPC advertising, and social media management to boost online visibility and engagement.
• IT Support & Consultancy: Strategic IT partnership with remote monitoring, helpdesk support, and technology roadmap planning.
• Computer Sales: Supply of quality hardware and peripherals tailored to business requirements.
• Software Solutions: Custom software development, UI/UX design, and application deployment for operational efficiency.

Why Customers Choose Us

Clients in Mbabane and throughout the Hhohho District turn to Bits & PCs for a reliable, high-quality service experience that blends creativity with technical expertise. The agency’s culture is built on four core values: innovation, commitment, community, and excellence. These principles guide every interaction, ensuring that projects are delivered on time, within budget, and to exact specifications.

The company invests continuously in cutting-edge technology, including industry-leading IT Service Management (ITSM) and Remote Monitoring and Management (RMM) platforms. This infrastructure enables proactive support, minimizing downtime and keeping client systems at peak performance. With over five years of industry experience, the team has developed mature processes and a collaborative approach that brings together specialists from design, development, and marketing to deliver cohesive digital strategies.

Client-Centric Approach

Every engagement begins with a free consultation to align the agency’s capabilities with the client’s business goals. Whether implementing a comprehensive digital strategy or procuring top-quality technology, the focus remains on measurable outcomes. The team maintains clear communication, no hidden costs, and full lifecycle support, which has led to long-standing relationships and positive word-of-mouth referrals across Eswatini.

Award-Winning Service Mindset

While specific awards are not listed, the company promotes an award-winning service ethos characterized by responsiveness and client focus. The dedication to customer satisfaction is evidenced by the professional after-service support and the personalized attention each client receives. Staff members, including IT specialists, graphic designers, and coordinators, are fully reference-backed, providing peace of mind for new and returning clients alike.

Serving Mbabane & Hhohho District

Strategically located in the capital city, Bits & PCs (PTY) Ltd is ideally positioned to serve businesses across Eswatini’s most populous region. The physical address at Mbabane House provides a central meeting point for consultations and service deliveries, while the team’s digital capabilities extend their reach nationwide. From government institutions in Mbabane to small enterprises in surrounding districts, the agency delivers consistent, high-quality digital solutions that meet local needs.

The company understands the unique challenges of the Eswatini market, including connectivity considerations and the growing demand for mobile-first solutions. This local insight, combined with international best practices, allows Bits & PCs to create technology strategies that are both globally competitive and contextually relevant. Clients benefit from a partner that not only builds digital assets but also guides them through the ongoing digital transformation journey.

Hours, Location & Directions

Visitors and clients can find Bits & PCs (PTY) Ltd at Mbabane House, 3rd Floor, Office 315, Gwamile Street, Mbabane, Eswatini. The office operates during standard business hours, opening Monday through Friday from 8:30 AM to 5:00 PM. It is closed on weekends, allowing the team to focus on project delivery and strategic planning during the workweek.

For those navigating via GPS, the coordinates -26.3203774, 31.1432295 lead directly to the location. Public transport options are available nearby, and the central location makes it easily accessible from major roads. On-site parking details are available upon inquiry. Clients are encouraged to schedule appointments or consultations through the website or by calling the office directly at +268 7833 0079, with an alternate number +268 7933 0079 also available.

Questions Visitors Ask

Before engaging with Bits & PCs, prospective clients often have specific queries to ensure the partnership is the right fit. The following answers provide clarity on common topics, based on the company’s published information and service descriptions.

What types of businesses do you work with?

We serve a diverse portfolio that includes SMEs, government departments, educational institutions, and non-profit organizations primarily within Eswatini. Our solutions are scalable and adaptable to different sectors, including technology, retail, healthcare, and agriculture.

How long does a typical web development project take?

Project timelines vary based on scope and complexity. After a free consultation to define requirements, we provide a detailed project plan with clear milestones. Simple websites may launch in a few weeks, while complex e-commerce platforms or custom applications require several months of development and testing.

Do you offer ongoing support after a project is completed?

Yes, full support is a core component of our service. We provide post-launch maintenance, technical support, and continuous improvement services. Our IT support packages can include remote monitoring, helpdesk access, and scheduled system checks to ensure everything runs smoothly.

Can you help with both design and marketing?

Absolutely. As a full-service digital agency, we integrate graphic design and branding with digital marketing efforts such as SEO, PPC campaigns, and social media management. This integrated approach ensures brand consistency and maximizes the return on your marketing investment.

How do I get started or request a quote?

The best way to start is by scheduling a free consultation. You can call us at +268 7833 0079, send an email to info@bitsandpc.co.za, or reach out via WhatsApp. We will discuss your goals, assess your needs, and propose a tailored solution with transparent pricing and no hidden costs.