NetComm

NetComm is Swaziland’s leading IT solutions and computer equipment supplier, dedicated to serving personal users, professionals, and businesses across the Hhohho District and throughout the country. Operating from its well-known Netcomm-iShop location within the Carters Garden Centre on Siteshi Road in Mbabane, the company delivers a comprehensive range of technology products backed by a team of highly trained technical, sales, and administrative staff. Whether you need a new laptop, a fully managed network for your office, or expert repair services, NetComm combines international-quality hardware with local support.

Visitors to the shop will find a welcoming environment where the focus is always on finding the right solution rather than simply selling a product. The team takes time to understand each customer’s personal and/or business technology requirements before recommending equipment from globally respected brands including HP, Dell, Lenovo, Microsoft, Acer, and Apple. This consultative approach has built a strong reputation, reflected in a 4.4-star rating from customers who appreciate the prompt, efficient service.

Services & Facilities

NetComm’s service portfolio goes far beyond basic retail. The company is structured to provide end-to-end IT solutions, covering everything from hardware procurement and installation to long-term maintenance and security. Customers benefit from a single point of contact for all their technology needs, which simplifies decision-making and ensures seamless compatibility across systems.

Product Support & Repairs

The technical service team offers professional repairs for computers and all IT-related products. This includes diagnostics, hardware replacement, software troubleshooting, and performance optimization. With an on-site helpdesk and remote support options, NetComm minimizes downtime for businesses and home users alike.

Network Installation & Support

NetComm designs and installs Local Area Networks (LAN) using structured cabling including UTP, FTP, and Fibre Optic. The company also provides ongoing support for network products, ensuring reliable connectivity for offices, schools, and commercial facilities. From initial site surveys to final testing, every project follows industry best practices.

Server OS & Security Solutions

For organizations running critical applications, NetComm supplies and configures server operating systems such as Windows Server, Red Hat Linux, and MAC OS. Security is a top priority: the team installs and manages firewalls (SonicWall, MikroTik), Anti-Spam Units (Barracuda), and enterprise-grade antivirus suites from Kaspersky, ESET NOD32, and Bitdefender. These layers protect sensitive data and keep business operations running smoothly.

Print & Cash Management

NetComm’s print management solutions give organizations visibility and control over their printing tasks, reducing paper waste and cutting costs. The service addresses common issues like confidential documents left in output trays and uncontrolled usage. Additionally, through a partnership with Global Payment Technologies (GPT), NetComm supplies and maintains cash counting, sorting, and counterfeit detection equipment tailored for retail, banking, gaming, and self-service sectors.

What We Offer

The product range at Netcomm-iShop is curated to meet the needs of a diverse customer base. Every item is sourced from authorized distributors, guaranteeing genuine products with full manufacturer warranties. The showroom features demonstration units so customers can test laptops, printers, and accessories before making a decision.

• Computers & Laptops: Business notebooks, high-performance workstations, and everyday home laptops from HP, Dell, Lenovo, and Acer.
• Servers & Storage: HPE servers, data storage systems, and backup solutions for small to mid-sized enterprises.
• Networking Equipment: Routers, switches, and wireless access points from Cisco, Ubiquiti, and other leading brands.
• Software & Licensing: Operating systems, productivity suites, antivirus, and specialized business applications.
• Printers & Consumables: Laser and inkjet printers, multifunction devices, toner cartridges, and paper handling accessories.
• Accessories & Peripherals: Monitors, keyboards, mice, webcams, UPS units from APC, and external drives.
• Security Hardware: Firewall appliances, biometric access control, and surveillance-ready network components.

Why Customers Choose Us

In a market with several electronics retailers, NetComm differentiates itself through deep technical expertise and a genuine commitment to after-sales care. The staff receive ongoing training to stay current with industry trends, and this knowledge is shared openly with clients to help them make informed choices. Whether a customer walks in for a simple accessory or a company requests a full IT infrastructure overhaul, the same level of attention and professionalism applies.

The company’s helpdesk portal provides a convenient channel for logging support tickets, tracking repair progress, and accessing knowledge-base articles. This digital layer complements the face-to-face service at the Mbabane shop and the support team based in Matsapha. Customers value the transparency and the company’s ability to resolve issues quickly, keeping their work and personal projects on track.

Serving Bulembu & Hhohho District

While the main Netcomm-iShop is situated along Siteshi Road in Mbabane, NetComm serves clients throughout the Hhohho District, including Bulembu and surrounding communities. The location within Carters Garden Centre offers ample parking and a relaxed setting, making it easy for families to visit while shopping for other needs. For customers who cannot travel to the capital, deliveries can be arranged, and remote support sessions bridge the distance for software and configuration assistance.

The company also works with businesses in Matsapha, Manzini, and across Eswatini, leveraging its central warehouse and technical hub on 1st Street in Matsapha to handle larger orders, system staging, and advanced repairs. This dual presence ensures that both walk-in retail customers and corporate clients receive responsive service.

Hours, Location & Directions

Netcomm-iShop is open Monday to Friday from 08:00 to 17:00, and on Saturday from 09:00 to 13:00. The shop is closed on Sundays. These extended weekday hours allow office workers and students to visit after their regular commitments, while Saturday mornings cater to those who prefer a weekend trip.

The address is M49X+R7G Carters Garden Centre, Siteshi Rd, Mbabane, Eswatini. Drivers can follow the main Siteshi Road toward the garden centre; the iShop is clearly signposted within the complex. Public transport options are available nearby, and the venue provides level access and comfortable browsing space indoors.

For inquiries, customers can call +268 7920 3556 or email info@netcomm.co.sz. The official website at netcomm.co.sz contains additional contact details, service descriptions, and a link to the NetComm Helpdesk where support tickets can be raised at any time.