Tibiyo Insurance Group

In the heart of the Ezulwini Valley, Tibiyo Insurance Group (TIG) stands as Eswatini’s largest and most trusted insurance brokerage. More than just a broker, TIG is a comprehensive financial services group dedicated to protecting what matters most—your business, your assets, your employees, and your family’s future. With a reputation built on professionalism, integrity, and a client-first approach, the group has become the go-to partner for corporations, public sector entities, and individuals across the Kingdom of Eswatini.

Our central office is located at Tibiyo Insurance House, ‘The Offices’ on the MR103 Road, perfectly positioned between Mbabane and Manzini. This modern facility is the hub for a team of experts who manage some of the country’s largest and most complex risk portfolios. We don’t just sell policies; we engineer solutions. From risk management consulting to retirement fund administration and innovative premium financing, TIG offers an integrated suite of services delivered with skill, care, and due diligence.

Insurance Broking & Risk Management

At the core of our business is Tibiyo Insurance Brokers (Pty) Ltd (TIB), the leading provider of insurance broking and risk management services in Eswatini. Our portfolio handles the bulk of the nation’s major risks, servicing the largest clients across diverse sectors.

• Commercial & Industrial Insurance: Comprehensive coverage for plants, machinery, stock, and business interruption.
• Agricultural Insurance: Specialized protection for crops, livestock, and agricultural equipment against natural perils.
• Energy & Public Sector: Tailored risk solutions for utilities, government institutions, and infrastructure projects.
• International Reach: As correspondents to several major international insurance brokers, we can place complex global risks.

Our risk management approach goes beyond claims. We work proactively with clients to identify exposures, implement loss control measures, and design insurance programs that align with strategic objectives and budgets. This commitment to quality service upholds our reputation as the biggest and most respected broker in the country.

Retirement Fund & Employee Benefits Solutions

Eswatini Employee Benefits Consultants (Pty) Ltd (ESEBC) is our dedicated retirement fund solution provider, entrusted with over E1.4 billion in assets under administration and advice. We are one of the largest private providers in the nation, helping employers secure the future of their workforce.

Sibaya Umbrella Retirement Funds

ESEBC proudly administers the Sibaya Umbrella Funds, Eswatini’s largest umbrella retirement scheme with in excess of E520 million in assets. This structure offers employers of all sizes a cost-effective, professionally managed retirement solution with simplified compliance and administrative support.

Consulting & Administration Services

• Fund Design & Setup: Creating tailored pension and provident fund arrangements.
• Member Communication: Educating employees on benefits, nominations, and retirement planning.
• Regulatory Compliance: Ensuring adherence to the Retirement Funds Act, 2005 and other legislation.
• Trustee Training: Empowering boards with knowledge for sound governance.

We guide members through critical decisions, from beneficiary nomination forms to understanding the tax implications of pension versus provident fund withdrawals, ensuring a dignified retirement for all participants.

Short-Term Insurance & Premium Payment Plans

Through Tibiyo Administrators and Premium Payment Plan (Pty) Ltd (TAPPP), we offer an innovative solution that breaks down the barrier of large annual premiums. Our premium finance facility allows both individual and corporate clients to manage their short-term insurance costs through affordable monthly installments. This service improves cash flow and ensures continuous cover without financial strain.

Our short-term insurance broking covers a wide spectrum of personal and commercial lines, including motor vehicle, household contents, all-risk, and specialized liability policies. The Five Star Insurance product, managed from our Ezulwini office, provides a premium personal lines solution for discerning clients seeking top-tier protection for their homes, vehicles, and valuables.

Financial Planning & Fingroup Eswatini

Long-term financial well-being is a journey, and our financial planning services are designed to guide you every step of the way. Our advisors take the time to understand your unique goals—from early retirement planning and education funding to income protection and wealth creation.

Fingroup Eswatini (Pty) Ltd, a key subsidiary with over 30 years of industry reputation, is an independent financial service provider committed to integrity and client care. Our Fingroup experts help with sound financial decision-making and then work alongside you to get things done, always in accordance with compliance requirements and international best practice. Services include investment advice, estate planning, and risk assessment, all delivered from our centrally situated offices in the picturesque Ezulwini Valley.

Serving Ezulwini & Hhohho District

Strategically located on the MR103 Road in the Ezulwini Valley, our headquarters serves clients throughout the Hhohho District, from Mbabane to Manzini and beyond. The easily accessible Tibiyo Insurance House is a landmark for businesses and individuals seeking expert insurance advice. We are deeply integrated into the local economy, handling the major risks of Eswatini’s leading agricultural, commercial, and industrial enterprises.

For visitors or clients coming to our offices, directions are simple: we are situated in the heart of the valley, a short drive from both major urban centers. Street parking is available, and our professional team is ready to welcome you during business hours. Just ask for “The Offices” on MR103—everyone in the valley knows where to find Eswatini’s premier insurance broker.

Our Core Mission & Values

Every service we deliver is anchored in a clear mission and a set of uncompromising values. Our team is dedicated to service excellence, maintaining professionalism and integrity at all times, and generating superior returns for all stakeholders. We build long-term relationships through strategic partnership.

• Accountability: We take ownership of our actions and outcomes.
• Fair Dealing: Transparency and honesty guide every transaction.
• Integrity: Our ethical standards are non-negotiable.
• Prudence: We exercise skill, care, and due diligence in all advice.