Toys R Us

Toys R Us at Yas Mall on Yas Island in Abu Dhabi is a well-known toy retail destination serving families across the emirate. As part of the globally recognized Toys R Us brand operating in the Middle East and North Africa region through Toys R Us MENA, this Yas Mall location brings a comprehensive selection of toys, games, and play products to one of Abu Dhabi's premier shopping destinations. The store occupies the first floor of Yas Mall, making it easily accessible for shoppers visiting this large retail complex on Yas Island.

With a 4.0-star rating on Google Maps based on 71 reviews, Toys R Us Yas Mall has established itself as a go-to destination for parents, gift buyers, and children looking for the latest toys and classic playtime favorites. The store offers multiple shopping options including in-store shopping, in-store pickup, and a delivery service, giving customers flexibility in how they purchase and receive their items.

Products and Selection at Toys R Us Yas Mall

Toys R Us Yas Mall carries a broad inventory spanning multiple toy categories and age groups. The store's product range includes action figures, dolls, building sets, board games, outdoor play equipment, arts and crafts supplies, educational toys, baby and toddler toys, and electronic and interactive play products. According to the Toys R Us MENA catalog, the store also features outdoor toys and seasonal play items, ensuring that children have options for active play beyond the indoor environment.

• Action figures and collectible characters from popular entertainment franchises
• Building and construction sets including LEGO and similar brands
• Dolls, doll accessories, and role-play sets
• Board games, puzzles, and family game night selections
• Outdoor play equipment, ride-on toys, and seasonal items
• Arts and crafts kits for creative expression
• Educational and STEM-focused learning toys
• Baby and preschool toys for the youngest customers

The store layout has been noted by shoppers as well organized, making it easier to navigate the large selection and find specific items without difficulty. This organized approach to merchandising helps families quickly locate age-appropriate toys and compare options within each category.

Customer Reviews and Ratings

Toys R Us Yas Mall holds a 4.0-star rating on Google Maps with 71 reviews submitted by customers. Google Maps reviewers have highlighted several recurring themes when describing their experiences at this location.

Positive Feedback

Several reviewers praise the store's organization and product variety. One reviewer noted having a great shopping experience at the Yas Mall location, stating it was the best branch they had visited compared to other Toys R Us locations. This customer specifically highlighted the well-organized store layout and the large selection of toys available, as well as the quality of customer service received. The management team actively responds to positive reviews, expressing appreciation for customer feedback and inviting shoppers to return.

Concerns Raised by Customers

Some reviews raise concerns about cultural awareness and customer treatment. One reviewer expressed disappointment regarding cultural sensitivity, noting that staff wore Christmas-themed clothing well before the holiday while the UAE National Day was only days away, with no visible acknowledgment of the local celebration. Another reviewer described a negative experience involving perceived racial profiling by a staff member. Toys R Us management has responded to these complaints, inviting customers to share detailed feedback via the customer service email at customer.service@toysrusmena.com and stating that such input helps improve service quality and the overall customer experience.

Toys R Us in Yas Mall, Abu Dhabi

Located on the first floor of Yas Mall on Yas Island, Toys R Us benefits from its position within one of Abu Dhabi's largest and most visited shopping centers. Yas Mall is a major retail and entertainment destination on Yas Island, an area known for its attractions including Yas Marina, Yas Marina Circuit, and various entertainment venues. The mall setting provides Toys R Us with high foot traffic from both local residents and tourists visiting the island's attractions.

The store operates with extended hours typical of mall-based retail in Abu Dhabi. According to Google Maps data, the store remains open until 23:00, accommodating evening shoppers and families who visit after work or school hours. Friday hours may vary, with the store closing at 22:00 on some days as indicated in the available data. Customers should confirm current operating hours directly with the store or through the Toys R Us MENA website before planning their visit.

Shopping Options and Services

Toys R Us Yas Mall provides three distinct shopping methods to accommodate different customer preferences. In-store shopping allows families to browse the full selection physically, letting children see and interact with toy displays before making purchasing decisions. In-store pickup offers a convenient option for customers who prefer to browse and order online then collect their items at the store without waiting for home delivery. The delivery service extends the store's reach beyond Yas Island, enabling customers across Abu Dhabi to receive toy purchases at their homes.

For customer inquiries, order support, or feedback, Toys R Us MENA can be reached by phone at +971 2 565 0606 or via email at customer.service@toysrusmena.com. The official website at toysrusmena.com provides additional product information, catalog browsing, and regional store details for customers in the MENA region.

Common Questions

What are the operating hours for Toys R Us at Yas Mall?

Based on available Google Maps data, Toys R Us Yas Mall typically operates until 23:00 on standard days and may close at 22:00 on certain days such as Fridays. Hours can vary during holidays and special occasions, so customers should verify current hours before visiting.

Does Toys R Us Yas Mall offer delivery service?

Yes, Google Maps listings confirm that Toys R Us Yas Mall provides a delivery service alongside in-store shopping and in-store pickup options.

How can I contact Toys R Us Yas Mall with questions or feedback?

Customers can call +971 2 565 0606 or email customer.service@toysrusmena.com for inquiries, order support, or to share feedback about their shopping experience.

Where is Toys R Us located within Yas Mall?

Toys R Us is located on the first floor of Yas Mall on Yas Island in Abu Dhabi, United Arab Emirates.

What types of toys does Toys R Us Yas Mall carry?

The store carries a wide range including action figures, building sets, dolls, board games, outdoor play equipment, arts and crafts, educational toys, and baby and toddler toys. The Toys R Us MENA catalog provides a detailed product listing.

Can I browse the toy selection online before visiting the store?

Yes, the Toys R Us MENA website at toysrusmena.com and the online catalog at catalog.toysrusmena.com allow customers to browse available products before visiting or placing an order for pickup or delivery.

Whether you are shopping for a birthday gift, building your child's toy collection, or looking for seasonal outdoor play items, compare toy stores on Ilistify to find the best option for your needs before making your decision.