Toys"R"Us

Toys"R"Us in Abu Dhabi is a well-known toy retail destination located in the Zayed Port Freezone area on 20th Street. As part of the globally recognized Toys"R"Us brand operating in the Middle East and North Africa region, this store brings a comprehensive selection of children's toys, games, and play products to families in the UAE capital. With a 4.2-star rating on Google Maps based on 598 reviews, Toys"R"Us Abu Dhabi has established itself as a go-to destination for parents and children seeking quality playthings and the latest toy releases.

The store operates daily with opening hours extending until 22:00, giving families ample time to visit after school or work. Toys"R"Us Abu Dhabi offers both in-store pickup and delivery service, providing flexible shopping options for busy parents across the city. Whether browsing in person or ordering for home delivery, customers can access the store's extensive inventory of toys and children's products through multiple convenient channels.

Product Selection at Toys"R"Us Abu Dhabi

Toys"R"Us Abu Dhabi carries a broad range of toy categories designed to appeal to children of various ages and interests. According to Google Maps reviews, the store is recognized for its great toy selection and new, innovative toys that keep up with current trends and releases. Reviewers have specifically highlighted the variety and quality of items available, noting that the store stocks all kinds of toys at competitive prices.

• Children's toys across multiple age groups and interests
• Innovative and newly released toy products
• Stuffed animals and plush toys, including branded characters like Hello Kitty
• Bicycles and ride-on toys for outdoor play
• Outdoor toys and play equipment, as featured in the store's online catalog
• Board games, puzzles, and educational play items
• Action figures, dolls, and character-themed merchandise

The store's online catalog, accessible through the toysrusmena.com website, showcases seasonal and specialty collections including outdoor toy categories, allowing customers to preview available products before visiting the physical location.

Customer Reviews & Ratings

Toys"R"Us Abu Dhabi holds a 4.2-star rating on Google Maps based on 598 customer reviews. The feedback from visitors reveals a mix of experiences that highlight both the store's strengths and areas where service can vary.

Positive Review Themes

Many Google Maps reviewers praise the store's extensive toy selection. One reviewer, Chanda Bhatia, described Toys"R"Us as "one of my kids' favorite stores for toys," specifically highlighting the great toy selection and the availability of new and innovative toys. Another recurring theme in positive reviews centers on helpful staff interactions. A reviewer named Amna Alameeri shared a notably positive experience with a staff member named Alexis, stating that Alexis was "simply fantastic" and helped her assemble a Hello Kitty teddy bear, making the whole process "totally uncomplicated and really fun." This kind of hands-on assistance with product assembly appears to be a valued service touch that distinguishes positive visits.

Service Feedback

While many reviews are positive, some customers have reported challenges with service quality. One reviewer described their experience as disappointing, cautioning that service can feel negligent at times. The store's management has responded to such feedback on Google Maps, thanking customers for their reviews and stating that feedback helps them improve service quality and the overall customer experience. This active engagement with reviews suggests the store is attentive to customer concerns and working toward service improvements.

Shopping Experience & Services

Toys"R"Us Abu Dhabi provides several shopping convenience features based on Google Maps data. The store offers in-store pickup, allowing customers to place orders and collect them at the physical location on 20th Street. A delivery service is also available, enabling families to receive toy purchases directly at their homes throughout Abu Dhabi. These dual-channel options make it easier for customers to shop according to their preferred method, whether they want the experience of visiting the store or the convenience of home delivery.

The store's operating hours until 22:00 accommodate evening shopping trips, which is particularly convenient for working parents and families with school-age children. Friday appears to be the busiest day based on Google Maps traffic data, so visitors seeking a quieter shopping experience may prefer other days of the week.

Location & Access

Toys"R"Us Abu Dhabi is situated on 20th Street in the Zayed Port Freezone area of Abu Dhabi, United Arab Emirates. The Freezone location in the Zayed Port district places the store in a commercial zone accessible from major routes in the city. Customers can reach the store by calling +971 2 673 2332 for directions, product inquiries, or service questions. The store's Google Maps listing has been updated by the business within recent weeks, confirming that location and contact information remains current and accurate.

Common Questions About Toys"R"Us Abu Dhabi

What are Toys"R"Us Abu Dhabi's operating hours?

Toys"R"Us Abu Dhabi is open daily and closes at 22:00. For specific opening times or holiday schedules, contact the store directly at +971 2 673 2332.

Does Toys"R"Us Abu Dhabi offer delivery service?

Yes, according to Google Maps data, Toys"R"Us Abu Dhabi provides a delivery service for customers who prefer to receive their purchases at home.

Can I pick up my order in-store?

Yes, Toys"R"Us Abu Dhabi offers in-store pickup as a shopping option, allowing customers to place orders and collect them at the 20th Street location.

What types of toys does Toys"R"Us Abu Dhabi carry?

The store carries a wide variety of toys including plush animals, character-themed products, bicycles, outdoor play equipment, board games, action figures, dolls, and innovative new releases. Browse their online catalog at toysrusmena.com for current product offerings.

Does Toys"R"Us Abu Dhabi offer toy assembly assistance?

Based on customer reviews, staff members at Toys"R"Us Abu Dhabi have assisted customers with assembling products such as stuffed animals and character toys. Ask a team member in-store for assembly help with your purchase.

When is the best time to visit for a quieter experience?

Google Maps data indicates that Friday is the busiest day at Toys"R"Us Abu Dhabi. Consider visiting on other days for a more relaxed shopping experience.

Whether you are shopping for a birthday gift, updating your child's toy collection, or looking for the latest innovative play products, Toys"R"Us Abu Dhabi offers a substantial selection in a convenient Freezone location. Compare this toy store with other options on Ilistify to find the best fit for your family's shopping needs in Abu Dhabi.