Puratos AG

Puratos AG, located on Bodenackerstrasse in Dulliken, Switzerland, serves as a dedicated supplier for food manufacturing, focusing primarily on the bakery, patisserie, and chocolate sectors. The company connects artisan bakers and large-scale producers with innovative ingredients and solutions, helping them create high-quality finished goods. Google Maps categorizes the business as a food manufacturing supplier, and the company’s own digital presence underscores its role in driving trends such as plant-based alternatives, protein-rich baked goods, and versatile sourdough applications. Professionals across Switzerland rely on the Dulliken facility for consistent product access, technical guidance, and trend insights that translate directly into consumer-ready snacks and indulgent treats.

The Dulliken site operates with clear opening hours, closing in the early afternoon most weekdays. Reviewers on Google Maps frequently mention the friendly staff, creating a welcoming experience for pickup or consultation visits. A few logistics-related comments note that the approach for large trucks can be somewhat special, an insight that helps long-haul drivers plan their routes accordingly. Overall, the business maintains a 4.1-star rating on Google Maps based on 16 reviews, with recurring praise for staff attitude and reliable service.

Core Product Lines and Ingredient Solutions at Puratos AG

Puratos AG delivers an extensive catalog of raw materials and semi-finished goods tailored to professional food production. The product range is structured around three culinary pillars: bakery, patisserie, and chocolate. Within the bakery segment, users can browse via the MyPuratos webshop for sourdoughs, bread mixes, grains and seeds, baking improvers, and glazes. Sunset Glaze, a plant-based alternative to traditional egg wash, exemplifies the innovation focus—providing a brilliant shine and color while supporting cost savings and egg-free declarations. Patisserie offerings include plant-based whipping creams, fillings, glazes, mousses, and decorating materials designed to simplify complex dessert assembly. Chocolate products span couvertures, drops, and ready-to-use compounds under the Cacao-Trace sustainable sourcing program.

The company highlights several signature items in its digital catalog and blog content. S500, a multi-purpose baking improver, appears as a trusted solution for consistent quality across bread, rolls, and sweet doughs. Easy-mixes for regional bread specialities—such as croissant dough, pumpkin bread, beetroot bread, and Nordic-style loaves—allow bakeries to diversify their menus without extensive development work. For snack manufacturers, the website promotes sweet snacking ideas that are small in format but big on wow effect, using fillings and glazes that drive impulse purchases at retail.

Customer Reviews and Reputation

Puratos AG holds a 4.1-star rating on Google Maps based on 16 customer reviews. The modest review count reflects the business’s supplier-oriented function rather than a direct-to-consumer retail model, yet recurring themes emerge clearly. Google Maps reviewers consistently mention the team’s friendliness, with one commenter simply stating “Sehr freundliche Mitarbeiter” — very friendly employees — followed by a thumbs-up. Another regular visitor added “Immer gerne wieder” (always happy to come back), suggesting reliable, positive interactions over time. A third reviewer pointed out that the access road can be a bit specialized for large trucks, offering practical advice for logistics planners. No recurring criticisms appear in the available reviews, and the general tone indicates satisfaction with both the products and the service experience.

Tailored Services Beyond the Product Catalog

While the physical product range is central, Puratos AG structures its customer relationships around several value-added services detailed on the services page. Innovation workshops bring the company’s experts together with bakery, patisserie, or chocolate professionals to expand product assortments and develop novel solutions. Product training sessions help customers deepen their application know-how, whether mastering a new glaze technique or optimizing dough handling with a specific improver. The Taste Tomorrow program synthesizes consumer trend data from over 23,000 respondents worldwide, giving Swiss producers evidence-based forecasts on flavors, textures, and health drivers for the upcoming year. These services are supported by the My Puratos app, which enables 24/7 ordering, real-time stock visibility, and delivery tracking directly from a mobile device.

Sustainable and Health-Driven Innovation

The “About Puratos” page frames the organization’s mission around creating innovative food solutions for health, well-being, and the planet. In practice for the Dulliken location, this translates into several concrete programs. The Cacao-Trace sustainable cocoa program links chocolate products directly to improved farmer livelihoods and transparent sourcing. A bakery school foundation supports education and craftsmanship for the next generation of bakers and pastry chefs, reinforcing the company’s commitment to the trades it supplies. Health and well-being initiatives manifest in product development: plant-based alternatives, protein-enriched mixes, and high-fiber formulations are promoted across the blog and recipe sections. The 2025 sustainability report, downloadable from the site, details measurable environmental commitments and progress, providing industrial customers with the documentation they need for their own ESG reporting.

Location and Operating Considerations in Dulliken

Puratos AG operates from Bodenackerstrasse 67 in Dulliken, a municipality in the canton of Solothurn, Switzerland. The area is accessible via public transport, and the site includes parking for visitors. Wheelchair-accessible information is not specified in Maps attributes, so customers with mobility needs should contact the office directly. Operating hours are listed as 07:30–12:00 and 13:00–16:00 on Friday, with the note that the business is currently closed and reopens at that time. A review mentions that the approach for large trucks requires attention, indicating that heavy-vehicle drivers should consult with the dispatch team before arrival. For standard deliveries, orders placed by 14:00 on the MyPuratos platform ship for next-day delivery, Monday through Friday, with free shipping on orders over CHF 500.

Common Questions About Puratos AG

What products can I order from Puratos AG?

The company supplies a wide range of ingredients and semi-finished goods for bakery, patisserie, and chocolate production, including sourdoughs, bread mixes, glazes, fillings, chocolates, and baking improvers. A full catalog is available on the Puratos Switzerland website under the Products section.

Does Puratos AG offer direct online ordering?

Yes. The My Puratos webshop and mobile app allow registered business customers to browse the catalog, check pricing and availability, and place orders online at any time.

Is there a minimum order for free delivery?

The website states that delivery is free for orders over CHF 500. Orders below that threshold may incur a shipping charge, and customers should verify current terms during checkout or by contacting the office.

Does Puratos AG provide technical support or training?

The company offers innovation workshops, product training, and trend insights through its Taste Tomorrow program. Bakers and pastry chefs can access hands-on guidance by reaching out to the Dulliken team or through the services section of the website.

What are Puratos AG’s hours for pickups?

According to Google Maps, the Dulliken location opens Friday from 07:30 to 12:00 and again from 13:00 to 16:00. Hours may vary on public holidays, so calling ahead is recommended.

How can I contact Puratos AG directly?

The business can be reached by phone at +41 62 285 40 40 or by email at infoswiss@puratos.com. The contact form on the Puratos website is also available for inquiries.

Does Puratos AG serve international customers from the Dulliken location?

The Dulliken office primarily supports the Swiss market. International buyers should use the country selector on the Puratos global website to find the local subsidiary serving their region.